Ratings based on 902 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from New Zealand
Nice downtown hotel close to waterfront and cityPosted Jul 29, 2014
I had to take a stand for many minutes on getting a twin room as per my reservation. After that, we enjoyed our stay. Comfy clean and convenient. Quiet too.
for Everyoneby A verified traveler from Auckland, NZ
Great locationPosted Jul 29, 2014
My room was small but very comfortable. I never felt uncomfortable as a solo female. The bikes were great - well maintained & easy to check out. The location was close to CBD but central to Yaletown & Granville Island (especially with the complimentary ferry ticket) and close access to the seaside bike paths. Staff were very helpful.
for Everyoneby A verified traveler from Tucson, AZ
Clean, close, convenientPosted Jul 28, 2014
Pros: The hotel had a good location and attached restaurant.
We spent two nights here at the end of our Alaskan cruise. We caught a shuttle from the dock so it was an inexpensive easy transition. We had Hop on Hop Off City Tour tickets and were close to their stop. We came back tired and wanted a quick place to eat. Luckily there is a popular restaurant with entry from the hotel lobby. Our room was on a corner with windows on two sides, a pleasant surprise. The room was clean and had everything we needed. It was a pleasant way to end our trip.
for Everyoneby A verified traveler from Hawaii
Very nice hotelPosted Jul 26, 2014
Pros: Everything except the restaurant. The maid was also great in respecting our wishes to not clean our room during our stay. It was our choice.
Cons: Just mention to people that they need their room key to operate the elevator when checking in. It took us awhile before noticing the placard.
Location: The location was a little far from what we wanted to do. We really didn't do anything that was near by.
The facilities were very clean, The beds were comfortable and the bathroom great. The security is also great, needing a room key to operate the elevator between floors was a plus. The rec room facilities and the laundry was also very good. Overall, we had a great experience with this hotel. If there were any downside to it, it had to be with the restaurant. Other than that, it was great. The people at the front desk were very helpful in taking care of our needs.
for Everyoneby A verified traveler from Chicago
Post-cruise Vancouver stayPosted Jul 23, 2014
This was an awesome hotel. Best idea ever: filtered water cooler in the hallway & a pitcher in the room. They even encourage you to refill your water bottles at the cooler! Non-smoking throughout. Very pleasant staff. Comfy bed. Free shuttle anywhere downtown was very nice as well.
for Everyoneby A verified traveler from Colorado, USA
Nice hotel within walking distance of most placesPosted Jul 23, 2014
Pros: The quickness of someone coming to sort out our blocked toilet.
Location: A 20 minute walk to Robson Street and the harbor area.
We spent a long weekend in Vancouver and were very pleased with the hotel. Location is within walking distance of most places. We had a problem with a blocked toilet and someone came and cleared it within 15 minutes of me reporting it. Reception staff are very friendly and polite. There is a restaurant attached to the hotel which is very nice. Overall, we were pleased with our stay.
for Everyoneby A verified traveler
ExcellentPosted Jul 22, 2014
It's a very quick walk to Davie Street and Burrard but I'm still not sure if we spent more time out on the town or in the hotel it was so good. The staff were very friendly and attentive, they went above and beyond with offering room service despite the fact we kept saying that we didn't need it. The elevators require a room key card to operate and there is 24/7 reception staff making it a very secure and safe building. Comfy beds, excellent water pressure, and the White Spot is actually really good. I'd say go with them if you can get a room! Ps. We didn't use them but the Penthouse facilities (Jacuzzi, saunas, balcony, and rec room) looked very clean and comfortable.
for Everyoneby A verified traveler
Great place to stayPosted Jul 20, 2014
Found the staff extremely helpful and friendly. Our room was cleaned daily to a very high standard. The hotel was rather tired looking but this was not an issue for us.There was an excellent gym and it was great to be able to use a laundry to do our personal washing. The hotel was in a good location.
for Everyoneby A verified traveler from Brazil
Great location, good service....Posted Jul 18, 2014
Friendly staff, great location. Free bikes for 3 hours!!!! Awesome!!!
for Everyoneby A verified traveler from Alberta
Accommodation at Bestwestetn VanvoverPosted Jul 16, 2014
Loved this hotel. Stayed for 3 nights. Room was clean and staff was friendly.