Ratings based on 3,754 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Mar 3, 2015
Staff were fabulous! Pool and showers were not clean. Alot of mold! Rooms were not spectacular. ..by no means. This hotel could have alot of opportunity with better beds and a higher cleaning standard.
3 out of 5
Recommended
for Everyone
by A verified traveler

Old hotel under renovation

Posted Mar 2, 2015
Central location close to trendy shopping in downtown Vancouver. Restaurent and lounge were under renovation. Room was clean but the bed was horrible. View of the city was spectacular on the 28th floor.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary AB

Wonderful stay

Posted Mar 2, 2015
Pros: The wonderful staff, respect of privacy, and prompt service and cleanly facilities.
Cons: I feel like they did everything to the best of their abilities.
Location: Its a few blocks from the gay street, and a bit far from the Skytrain Stations but a wonderful place to stay with a great view.
It was a wonderful stay everyone treated me with a lot more respect than I thought I would get for being a younger solo traveller. Location was a bit far off from public transport for my liking but it did the job.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice location

Posted Mar 1, 2015
It was the best trip to Vancouver and especially the hotel service and location, very neat and clean, getting little old but it has been kept well and very comfortable. Will go again 4 sure....
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Good value and great service

Posted Feb 26, 2015
Hotel staff were very friendly and helpful. Rooms are clean and a good size. Close to everything in downtown so it's easy to get around. I have stayed here before and will always stay here again when travelling to Vancouver.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom seattle, WA

Beautiful

Posted Feb 26, 2015
We were on the 30th floor and had a beautiful view. The staff was kind and helpful, they helped us with money exchange and parking. It was relaxing and easy.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Nanaimo

Great location

Posted Feb 22, 2015
Pros: Spacious bathroom and comfortable bedroom. Also, considering the local costs the food costs aren't too bad.
Cons: Very low water pressure for the shower and the internet access was practically unusable. Also, the connected Absolute Spa is cost prohibitive.
Location: Being on the edge of the "theatre district" it's walking distance to the Commodore, and Orpheum, although a hike to the Queen E and BC place.
Had a concert at the Orpheum so this hotel has an excellent location. We were on the 30th floor and it has an amazing view of the city and mountains as long as you are on the church side. In fact, request the side away from the hospital otherwise it can be a bit noisy at night. The hotel restaurant is under renovations but room service is available.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta

Amazing Location

Posted Feb 21, 2015
I picked this hotel for it's decent price, facilities and mostly location. I was a bit surprised at how dated the rooms were but they're massively big, have full kitchens and everything was beyond functional. I had been to the spa when about 6 years ago when I went to UBC and I have to say it wasn't as great as it used to be. The steam room and pool did not look like they'd been cleaned in a while. The girl that did my pedicure was great so I'd go back again for that but I also like to take advantage of the other facilities spas offer so I'd probably pick a different spa for that next time. But if I just wanted to get a quick mani or pedi id go back for that!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom slave lake ab

Right down town, staff was great.

Posted Feb 21, 2015
Great stay! Wish the restraunt was open , but renos to make it better!
3 out of 5
by A verified traveler

Needs attention

Posted Feb 18, 2015
Pros: Location. Coffee shop. Comfortable beds.
Cons: carpeting. elevators. hallways need painting/patching. speed up in front desk check out.
Location: Close to downtown, waterfront, etc. Excellent location
Good location. Sadly in need of spruce up and/or repair. Especially elevators, entrance hallways and carpeting throughout.