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Reviews of Embarc Vancouver

4 out of 5
Embarc Vancouver
1001 Hornby Street, At The Sheraton Wall Centre, Vancouver, BC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 217 out of 316 reviews" "
Rating 8 - Good. 73 out of 316 reviews" "
Rating 6 - Okay. 11 out of 316 reviews" "
Rating 4 - Poor. 11 out of 316 reviews" "
Rating 2 - Terrible. 4 out of 316 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Gaurav

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
This is on the top floors of the Sheraton Wall Centre North Tower. Excellent suites.
Stayed 2 nights in Apr 2024
Response from Embarc Vancouver on Apr 19, 2024
Thank you very much for your great review. We hope to see you again soon!

8/10 Good

Trenton

Liked: Cleanliness, property conditions & facilities
Very nice hotel.
Stayed 2 nights in Mar 2024
Response from Embarc Vancouver on Mar 22, 2024
Thank you very much for your nice review. We hope to see you again soon!

10/10 Excellent

Kalpesh

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Embarc Vancouver on Mar 10, 2024
Thank you for your great review. We hope to welcome you again soon!

10/10 Excellent

Colin, Madeira park

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Pretty decent
Stayed 1 night in Feb 2024
Response from Embarc Vancouver. on Mar 6, 2024
Thank you for your review. We look forward to welcoming you again soon!

10/10 Excellent

Kagetora

Stayed 1 night in Feb 2024
Response from Embarc Vancouver on Mar 20, 2024
Thank you very much your review. We look forward to welcoming you again soon!

10/10 Excellent

Russel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Embarc Vancouver. on Feb 9, 2024
Thank you very much for your review. We look forward to welcoming you again soon!

10/10 Excellent

krishna, Courtenay

Traveled with partner
Great view and happy to get a little birthday present on my check in.
Stayed 1 night in Jan 2024
Response from Embarc Vancouver on Jan 26, 2024
Thank you very much for your review, Krishna. We are glad to hear that you enjoyed your stay and hope your partner had a memorable birthday! We look forward to welcoming you back soon.

10/10 Excellent

Dallas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view, location and the size of our siute is what keeps bringing us back to stay.
Stayed 2 nights in Oct 2023
Response from Embarc Vancouver on Oct 29, 2023
Thank you so much for your great review, Dallas.

10/10 Excellent

Sarah

Liked: Cleanliness, room comfort
Great stay
Spacious, clean and comfortable. Staff friendly. Great location
Stayed 3 nights in Sep 2023
Response from Embarc Vancouver. on Sep 26, 2023
Thank you so much for your review, Sara. It means a lot to us.

10/10 Excellent

Edith

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
loved it! our room had a great view, the neighborhood was safe to walk around at all times and friendly staff
Stayed 4 nights in Sep 2023
Response from Embarc Vancouver on Sep 25, 2023
Thank you so much for your great review, Edith!

8/10 Good

Ronald

Stayed 2 nights in Aug 2023
Response from Embarc Vancouver on Aug 8, 2023
Thank you very much for your review. It is very much appreciated.

10/10 Excellent

Emmanuel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We originally booked this accommodation based on location and overall facilities (suite with kitchenette). The bed was comfortable, the suite size was good, the shower terrific. Air conditioner worked well, but was a little noisy cutting in/out a lot. Sheraton reception and baggage staff were welcoming and helpful. Check in time 4pm and checkout time 10am could be improved to current standard of 11am checkout/3pm checkin, but Embarc is separate to the Sheraton, albeit in the same building and Sheraton staff handling the checkin/checkout process. We would have preferred inclusion of a washer/dryer/stovetop to make the stay perfect.
Stayed 4 nights in Jul 2023
Response from Embarc Vancouver on Jul 12, 2023
Thank you so much for your nice review and great feedback, Emmanuel. It truly means a lot to us.

10/10 Excellent

Eun

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
As other reviews, it was hard to find out the entrance at the first time. However, the valet parking was easy after that. The rooms are located at the high floor of the hotel building, so the view was amazing. Overall, it was good stay.
Stayed 3 nights in Jun 2023
Response from Embarc Vancouver on Jul 7, 2023
Thank you very much for your nice review. We are sorry to hear about your arrival experience. We share the north tower with the Sheraton Wall Vancouver Wall Centre who looks after our check-ins and check-outs. Kind regards,

10/10 Excellent

Elle

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very welcoming, and my early check-in and upgrade requests were accepted. Great stay all around.
Stayed 2 nights in Jun 2023
Response from Embarc Vancouver on Jun 24, 2023
Thank you so much for your great review. We look forward to welcoming you again soon

8/10 Good

Alberto, Richmond Hill

Stayed 3 nights in Jun 2023
Response from Embarc Vancouver on Jul 7, 2023
Thank you for your nice review.

10/10 Excellent

Cheung, Ma On Shan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Embarc Vancouver on Jun 14, 2023
Thank you very much for for your review. We look forward to welcoming you again soon!

10/10 Excellent

Suzy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a view! Loved the room, bathroom, kitchenette, members club. Great service on every occasion.
Stayed 4 nights in Jun 2023
Response from Embarc Vancouver on Jun 12, 2023
Thank you so much for your great review, Suzy. We look forward to welcoming you again soon!

10/10 Excellent

Beatriz

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2023
Response from Embarc Vancouver on Jun 12, 2023
Thank you very much for your great review, Beatriz. We look forward to welcoming you again soon!

10/10 Excellent

Evan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great spot and great view
Stayed 2 nights in May 2023
Response from Embarc Vancouver on Jun 2, 2023
Thank you for your great review. We look forward to seeing you again soon!

10/10 Excellent

Monica

Stayed 2 nights in May 2023
Response from Embarc Vancouver on Jun 24, 2023
Thank you so much for your great review. We look forward to welcoming you again soon

10/10 Excellent

martin

Liked: Cleanliness, amenities, property conditions & facilities
excellent all around.
Stayed 2 nights in May 2023
Response from Embarc Vancouver on May 23, 2023
Thank you so much for your great review. We look forward to welcoming you again soon

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and clean with very friendly and accommodating staff.
Stayed 2 nights in Apr 2023
Response from Embarc Vancouver on May 15, 2023
Thank you so much for your great review. We look forward to welcoming you again soon!

10/10 Excellent

Frederic

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Amazing suite, great breakfast.
Stayed 2 nights in May 2023
Response from Embarc Vancouver on May 12, 2023
Thank you so much for your great review. We look forward to welcoming you again soon!

10/10 Excellent

Dallas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2023
Response from Embarc Vancouver on May 8, 2023
Thank you for your great review, Dallas. We look forward to welcoming you again soon!

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stunning views of the city, mountains, and water. Excellent service. Would highly recommend.
Stayed 3 nights in Apr 2023
Response from Cyril on May 2, 2023
Thank you for your great review, Erin. We look forward to welcoming you again soon!

8/10 Good

Kelly

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I thought the rooms were nicely equipped with all we needed. Lots of room. Room service was more like skip the dishes so was a little different. Loved the members lounge and pool area as well. Would definitely stay there again
Stayed 3 nights in Feb 2023
Response from Cyril on Feb 13, 2023
Thank you so much for your review. We look forward to welcoming you again soon!

10/10 Excellent

Glenn

Stayed 2 nights in Feb 2023
Response from Cyril on Mar 7, 2023
Thank you so much for your review. We look forward to welcoming you again soon!

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023
Response from Cyril on Mar 7, 2023
Thank you so much for your review. We look forward to welcoming you again soon!

10/10 Excellent

Katelyn, Spanaway

Liked: Cleanliness, amenities, property conditions & facilities
It was hard to find at first but I found it, it's in the Sheridan hotel building, and parking was hard to find at first but it's right below.
Response from Cyril on Dec 23, 2022
Hello Katelyn,Thank you for your great review. We look forward to welcoming you again soon!

10/10 Excellent

Rick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a nice suite with beautiful views of the city and the water
Stayed 1 night in Dec 2022
Response from Cyril on Dec 11, 2022
Thank you very much for your nice review, Rick. We look forward to welcoming you again soon!

8/10 Good

megan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Dharmjeet

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is great hotel with great view great room, services and amenities.
Stayed 1 night in Nov 2022
Response from Cyril on Nov 3, 2022
Thank you very much for the great review, Dharmjeet! We look forward to welcoming you again soon.

2/10 Terrible

Felipe

Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2022
Response from Cyril on Sep 12, 2022
Hello Felipe, we’re very sorry to hear that we didn’t meet your expectations. It looks like you were not able to come at Embarc Vancouver for the dates booked. Please contact our Reservations centre as soon as possible. Best Regards,

10/10 Excellent

Tate Sizhe

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was great!
Stayed 1 night in Aug 2022
Response from Cyril on Oct 27, 2022
Thank you very much for the great review! We look forward to welcoming you again soon

10/10 Excellent

Amanda

Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Week in Vancouver
The suite was spacious and clean. The views were gorgeous! We had everything we needed for our family in the room. The design of the floors were really nice too. We used the members lounge quite a few times to get some work done during the week. Pool area was great and clean. We were surprised that there was no food available in the restaurant or bar/lounge after 10pm. There were a lot of hungry people around.
Stayed 6 nights in Jul 2022
Response from Cyril on Jul 22, 2022
Thank you very much for the great review! We look forward to welcoming you again soon!

8/10 Good

THOMAS

Business traveler
Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2022
Response from Cyril on Jun 16, 2022
Thank you very much for your feedback. We look forward to welcoming you again soon!

10/10 Excellent

J Trinidad

Stayed 2 nights in Jun 2022

10/10 Excellent

Ali

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022
Response from Cyril on Jun 15, 2022
Thank you for your great feedback! We look forward to welcoming you again soon at Embarc Vancouver!

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

laura

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful spacious room and good location downtown Vancouver.
Stayed 2 nights in Jun 2022
Response from Cyril on Jun 12, 2022
Thank you for your great feedback! We look forward to welcoming you again soon at Embarc Vancouver!

10/10 Excellent

Huu

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great views
Stayed 2 nights in May 2022
Response from Cyril on May 7, 2022
Thank you very much for your great feedback. We look forward to welcoming you again soon!

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Really nice space. Comfortable bed, nice view, big shower. I really enjoyed my time here, plus the staff were polite and helpful. Would love to stay here again.
Stayed 1 night in Apr 2022
Response from Cyril on Apr 19, 2022
Thank you very much for your great feedback, Kevin. We look forward to welcoming you again soon.

10/10 Excellent

Judith

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2021
Response from Cyril on Oct 8, 2021
Thank you so much for the great feedback. We look forward to welcoming you again soon!

6/10 Okay

lisa

Stayed 1 night in Aug 2021
Response from Cyril on Oct 12, 2021
Thank you very much for your feedback. Please do not hesitate to let us know what we could have done better during your stay.

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2021
Response from Cyril on Aug 31, 2021
Thank you very much for your great feedback! We look forward to welcoming you again soon.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Our only concern was my wife used the members lounge on the 29th floor to get caught up on some work. The consierge showed up and started playing music. The music was loud enough to effectively chase her out of the lounge.
Stayed 3 nights in Jul 2021
Response from Cyril on Aug 31, 2021
Thank you very much for your great feedback! The music is always something we turn on when we open our lounge at 9am however we’re always happy to turn it down if it is requested. Please do not hesitate to do so when you and your wife visit us again. We look forward to welcoming you again soon.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, suite is well appointed, nice amenities. Gardens are a bit tired, indoor/ outdoor public spaces are in need of some post COVID care.
Stayed 1 night in Jul 2021
Response from Cyril on Aug 1, 2021
Thank you for your great feedback. It’s very much appreciated. We look forward to welcoming you again soon!

10/10 Excellent

Cletus

Liked: Cleanliness
Stayed 4 nights in Jul 2021
Response from Cyril on Jul 23, 2021
Thank you very much for your great feedback. We look forward to welcoming you again soon!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One of my favourite hotels I’ve stayed at in Vancouver! The view was 10/10, huge floor to ceiling windows along the entire length of the room. Cute little kitchenette area. Very clean, the location was great, walking distance to everything downtown. The staff and manager were so nice, I accidentally booked for July instead of June, so we showed up a month early for our reservation. Instead of telling me I’m a dummy and turning us away (as they were totally entitled to do) they were so friendly and accommodating and did everything they could to ensure we still had a room and an amazing trip. 12/10 would recommend!
Stayed 2 nights in Jul 2021
Response from Cyril on Jul 15, 2021
Thank you so much for your amazing review. It means so much to us. We look forward to welcoming you again in the near future.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Very clean, central, and with a great downtown view at a super affordable price.
Stayed 4 nights in Jul 2021
Response from Cyril on Jul 11, 2021
Thank you very much for your great feedback! We look forward to welcoming you again soon.