Ratings based on 3 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
4.3 Service & staff
3.3 Room comfort
3.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Jasper, AB
Location convenience versus mediocre environmentPosted Oct 23, 2013
We think that the quality control of the housekeeping is lacking. On numerous occasions there were dirty dishes with food left too long in the hallways and on one occasion an elevator that had been made very dirty by an inconsiderate guest was not attended too for over 24 hours. The television service is terrible ....having a service charge for even the music channels is ridiculous.
for Everyoneby A verified traveler
Nice clean hotel.Posted Aug 20, 2013
Pros: Casino downstairs so thought it would be a busy and loud night but was quite in our room. Breakfast options next morning was ok.
Cons: More options for breakfast. A few hot items would be nice.
Location: Downtown location close to many amenities.
Stayed on a Saturday night in the summer. There was a casino off the lobby and it was a busy in the lobby but room was quite and clean. Liked that there is a starbucks too in the lobby downstairs. Continental breakfast was offered, fully stocked but a few hot items would be nice if made available. Overall, the room was clean and quiet. Would stay again.
by A verified traveler
UnfortunatePosted Jul 6, 2013
Staff at desk were great. Our complaint which colored everything was the odor in our room (417). There was a very offensive odor that made the room feel unclean. Though I am sure it wasn't.