Ratings based on 413 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Families
by A verified travelerfrom Victoria, BC

This is hotel is very convenient location wise.

Posted Dec 6, 2014
Pros: Staff are courteous and friendly. The rooms are clean with modest amenities such as free coffee and tea, ironing board, hair blower, etc.
Cons: TV programming should be upgraded. Very limited channels, just basic cable from Shaw.
Location: Close to Guildford Mega Mall, Walmart and restaurants.
We had a good stay in this hotel. We need to travel in the Greater Vancouver area and this hotel is easily accessible going to Burnaby, Vancouver, New West and Richmond.
3 out of 5
by A verified travelerfrom canada

3 out of 5

Posted Nov 23, 2014
Pros: Room clean
Cons: Breakfast
Location: Location is good
Air condition is too noise, breakfast is cold , Is too simple , not too much choice even cost more than $10.
4 out of 5
for Everyone
by A verified travelerfrom Coquitlam BC

Great hotel for the price

Posted Nov 11, 2014
Very nice room with two comfy beds. I was pleasantly surprised at how nice the room was for only $69/night. My only complaint is that the room had a very strong smell of air freshener. I called the desk to ask where it was hidden so I could remove it but she didn't know. Opened the window and it was ok after that.
3 out of 5
for Everyone
by A verified travelerfrom Alberta

Nice hotel, easy access off the TransCanada hwy.

Posted Oct 1, 2014
Pros: Comfortable, good location, affordable price.
Cons: Have kettles for making tea.
Location: Good location. Huge mall within walking distance.
The stay was comfortable, however the people staying that night were very noise. Talking loud in the halls and could hear movement in the room above.
5 out of 5
for Everyone
by A verified travelerfrom Calgary, AB

Nice hotel

Posted Sep 27, 2014
Pros: Clean, quiet rooms. Conveniently close to the highway for our trip home.
Cons: Nothing that we encountered.
Location: There was a nice shopping mall a few blocks away. We spent a bit of time there in the evening.
We were travelling back to Calgary from Vancouver & wanted to cut a bit of time off the trip by staying in Surrey for our last night. The hotel was full so we did not get the room we had reserved - we got an upgrade to a suite. I would have been happy to have this room the whole time we were in Vancouver! There was only one queen bed but the sofa folded out to a bed for my daughter so that worked out OK. Our neighbors apparently could not move their numerous massive suitcases into or out of their room without slamming the door against the wall multiple times but that was the only noise we noticed from outside. Inside the suite, we had a TV in each room, a small sofa & chair in the living room as well as a little kitchenette (that we had no use for, unfortunately). The bathroom was small but the door opened outwards so that helped - our previous hotel room had a bathroom the same size but the door opened inward which sometimes caused some awkward maneuvering. This was a nice place to stay.
3 out of 5
for Getaway With Friends
by T Bricefrom USA

Weekend get away.

Posted Sep 23, 2014 on Hotels.com
Upon check in I had to sign a statement that required a $200 deposit for damages. It has been a few days and the deposit has yet to be placed back into my account. Upon entry into the room, the shower curtain rack was hanging off the wall, towels were on the floor next to the toilet. So I asked for another room. The second room was not better, so I had to change rooms again. The third room was clean and all equipment was attached. Upon check out, the young lady at the front desk stated that she could not give me anything stating that I would not have to pay the security deposit, or anything that I had not damaged the room.
4 out of 5
for Everyone
by A verified travelerfrom Tacoma, WA

Good deal for the money.

Posted Sep 22, 2014
Room was clean and comfortable. Furniture old and beat up, would have appreciated a better mattress, but then again it was a good deal for the money.
3 out of 5
for Everyone
by A verified travelerfrom Toronto


Posted Sep 21, 2014
Fine, staff was pleasant. It was a convenient location for us
4 out of 5
for Business Travelers
by Lee Callowfrom Lake Country

easy access

Posted Sep 16, 2014 on Hotels.com
Overall good stay, clean and quiet.
4 out of 5
for Everyone
by A verified traveler

Very comfortable

Posted Sep 16, 2014
Pros: Quiet. We had a room close to restaurant and pool
Cons: Just the bathroom fixtures
Location: Big mall 4 blocks away
The sink tap and the shower lever both needed repair. We were still able to use them but the shower lever was loose and took some adjusting to get the right temperature. Staff were great