Ratings based on 1,320 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
by A verified traveler from Calgary
Downtown hotelPosted Oct 20, 2014
Location: Excellent location
The room was comfortable but smelly and has a very dirty carpet.
for Everyoneby A verified traveler from Chilliwack, BC
Hotel was ok for what we paid!Posted Oct 14, 2014
Pros: Pub was great food and drink!
Cons: Beds and update rooms! Especially bathrooms!
Location: Great location right downtown on Granville and Nelson by all the greats eateries and clubs!
Hotel was clean. Staff was friendly but lacked some training. Check in was not bad except for the staff member not knowing what was included in our expedia package and us having to show her to get all our amenities. She also told us the buffet was on until 10 the next morning when it actually was 9 and they had to come up with a solution to feed us (we weren't the only ones). Also, the bed frame was broken on both beds in our room and one had to be completely replaced by maintenance who said he replaced them often! Maybe time for a new bed frame supplier?!? Great location and would stay again if the price was right (was $150 for 4 adults)!
for Familiesby A verified traveler
Nice hotelPosted Oct 14, 2014
I arrived there early and had some trouble finding the free parking of the hotel. The staff was kind to print a parking permit for me and told me to come back after 3PM. We returned at night, the staff was very nice, the room was clean and kind of bigger than I expected. Overall this is a wonderful hotel in downtown Vancouver with such a price.
for Everyoneby A verified traveler from Victoria BC
Close to rogers arenaPosted Oct 14, 2014
Pros: Convenience at a reasonable price
Cons: Nothing I Can think of
Location: Again, close to sporting venues
We needed a hotel within walking distance of rogers arena Room although not large, was clean and comfortable and our parking was included. Staff helpful and polite. Would recommend staying for any sporting events at rogers or BC place
for Everyoneby A verified traveler from Salmon Arm
Nice InnPosted Oct 13, 2014
Pros: It was clean and comfortable. Great location for our purpose
Location: We were in the city for a concert at the Vogue Theatre. The theatre was about 4 hundred yards away from the Inn
It was a pleasing experience for our family. The staff were very helpful and friendly
for Everyoneby A verified traveler from ontario
Nice hotel near to amenities .Posted Oct 12, 2014
Pros: Location , price and cleanliness .
Room was clean staff friendly and walking distance to shopping, eating, bus and sky train. Pub with good food next door and coffee shop across the street. All that made our stay in Vancouver very pleasurable .
for Everyoneby A verified traveler from england
Great locationPosted Oct 12, 2014
Love Vancouver and the hotel is in a great location with the fabulous Doolins Irish Pub underneath the hotel
for Everyoneby A verified traveler from Auckland, New Zealand
Central hotel close to town and waterfrontPosted Oct 12, 2014
Pros: Room clean and tidy. They also looked after our bags in storage after checking out so we could walk around to do some shopping as we had a late flight
Cons: Maybe beds a little less soft as a bit like sleeping in a marshmallow!
Location: Arrived at international airport and took the Skytrain to Vancouver Central - few blocks from the hotel. Easy walk to waterfront & Pacific Centre mall
My husband and I stayed two nights here on our way back from 4 weeks in Europe. Staff were friendly and helpful, bed had both firm and soft pillows for options; bed itself a little too soft for our liking but that's really personal preference. Breakfast held in next door bar and plenty of options in the buffet for $9 per person (we were choosing from cereal, juice, hot breakfast options, bagels, muffins, yoghurt, hot drinks and waffles).
for Everyoneby A verified traveler
i got a cheap price for this hotel...Posted Oct 11, 2014
im like this hotel so much very clean and a got a best price
for Everyoneby A verified traveler
Great location & staffPosted Oct 11, 2014
Very comfortable accommodations, convenient location and incredibly helpful staff.