Ratings based on 2,575 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
84% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from San Francisco

Nice view, location, and price. Lacking in comfort

Posted Oct 23, 2014
Pros: Views and location.
Cons: Noise. Mattress.
Location: Everything is nearby. Nice central location.
The views are astounding. The location is excellent, as is the price. Good basic hotel -- nothing special inside the rooms. The bed was ancient (sunken -- your back feels the springs within). Great comforter and pillows, but the mattress needed serious work and even on floor 20, the sounds of the surrounding traffic and nightlife made it through even ear plugs. FABULOUS views.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver Island

Compact, clean hotel in downtown Vancouver

Posted Oct 19, 2014
We enjoyed our stay very much. The hotel has basic amenities, but is very clean and comfortable. It is central enough to provide walking access to Stanley Park, the sea walk, downtown shopping, and good restaurants are plentiful. The only negative (which could also be a positive) is very weak wifi signal in the rooms. Give yourself a vacation from the interweb!
3 out of 5
Recommended
for Everyone
by A verified traveler from ylw

Good Downtown location

Posted Oct 17, 2014
Pros: The view from the balcony
Cons: update the rooms especially the bathroom. Improve the Wifi it was horribly slow during my visit, took close to 1 hour just view my e-mails.
Location: Great downtown Vancouver location, lots of restaurants and shopping nearby
Just about what I expected for the price. Rooms are dated and really need a makeover. View from balcony was great
2 out of 5
by A verified traveler from Montreal

Good location but low quality for a 3-star hotel

Posted Oct 15, 2014
Tiny room, charged fees which weren't indicated anywhere, room service was deficient (always missing items such as soap, toilet paper, etc), no AC. Would not recommend as there are better 3-star hotels in the same neighbourhood.
3 out of 5
Recommended
for Everyone
by A verified traveler from clean country living

Love the view.

Posted Oct 15, 2014
Pros: I like that it was downtown as well as the hight of the hotel. Beautiful views and high enough away from street noise. :)
Cons: Update the bathrooms.
Location: Lots of good restaurants and asian foods. Just down the street from Stanley Park, Granville Island and shopping.
The hotel should invest in a cleaner from their local Home Hardware to clean the grout between the tiles in the bathroom to eliminate the smell.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice staff n facilities, easily accessible by bus

Posted Oct 14, 2014
Pros: Courteous staff, location and facilities.
Cons: WiFi was a little disappointing. Could not connect Wifi on my mobile however i was able to use it from my laptop with decent enough speed, if not that
Very pleased with the hotel. Staff were very friendly and helpful in providing all the info we need as new visitor to Vancouver. Had no troubles in getting to the hotel using public transit. Robson street where the hotel is located is pretty good. The view from upper floors should be awesome. We were on the 18th and did not get a good view but room on probably 25th or above should have a nice view from balcony.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good view

Posted Oct 14, 2014
Good hotel. Nice staff. Parking was interesting not truck or suv friendly. Cleaning staff did a great job!
5 out of 5
Recommended
for Everyone
by A verified traveler

stay in a great hotel

Posted Oct 12, 2014
very good hotel save money however I did not like the breakfast.
3 out of 5
Recommended
for Everyone
by A verified traveler from london

Good location

Posted Oct 12, 2014
Good location many restaurants to suit everyone's taste. Within walking distance to many attraction. Hotel a little bit dated but clean. One problem is the staff on reception need to be trained in customer services, they are quite rude & unhelpful. After travelling for over 14 hours you don't want to be shouted at like a child as you are 1 hour early for check in. We only wanted somewhere to leave our luggage. .
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Good position in main shopping are

Posted Oct 8, 2014
Pros: position
Ideal position next to lots of shops and resturants. Great view from the balcony as we had upper levels rooms.