Ratings based on 2,475 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
84% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Colchester, England

Good central location

Posted Aug 18, 2014
A premier hotel in its day. The Empire is still clean and striving for excellence, although now looking a little tired. The worn carpet and fittings let it down. A good value for money stay none the less.
4 out of 5
Recommended
for Everyone
by A verified traveler

great view

Posted Aug 18, 2014
Pros: view
view worth it and 30th fl or higher looking northwest perfect
3 out of 5
Recommended
for Families
by A verified traveler from Seattle

Vancouver vacation

Posted Aug 16, 2014
Pros: Very convenient location, easy access, good for 1-2 day stay. Staff were very helpful
Cons: Cleanliness of hotel exteriors, hallways, and rooms
Location: Walkable distance to Stanley Park, bus stop right in front, plenty of good restaurants and shopping around. Hotel parking was great even though extra.
Great short trip in Vancouver. Plenty to see and do. central location of hotel was a big positive factor.
4 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Decent hotel in central location

Posted Aug 12, 2014
Pros: Location
Cons: Beds were not very comfortable
Spent a couple of nights here with family. No problems, decent sized room. Very good location for Stanley Park and downtown
3 out of 5
by A verified traveler

the location was fine

Posted Aug 11, 2014
we got changed to a two single bed room in smoking which was fine except that all the lights and alarm seem very old and the lamps has faulty wiring.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Great hotel

Posted Aug 10, 2014
Pros: Everything
Location: Near Stanley Park and reat Near Stanley Park, close to restaurants.
The room was very comfortable and the location was very convenient.
4 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic view of the city

Posted Aug 9, 2014
Great morning sun rises and sun sets, seeing Vancouver and surroundings, from the revolving restaurant on the top floor. Fabulous.
5 out of 5
Recommended
for Everyone
by A verified traveler from Aachen, Germany

Nice hotel to go Shopping and view the fireworks.

Posted Aug 7, 2014
Great experience, friendly and Heilpflanze hotel for a two days stay in vancouver
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Bang for your buck

Posted Aug 5, 2014
If you're just looking for a place to sleep that won't hurt the bank this is an excellent choice. Clean and very comfortable. Beautiful views as well
3 out of 5
Recommended
for Everyone
by A verified traveler

Middle range hotel. Pricey for what it offers.

Posted Aug 2, 2014
Pros: Location
Cons: Parking, being nickel and dimed
Location: close to many things in Vancouver
Nice lobby, not so nice hall ways, Ok rooms. Hotel is located centrally but it is nothing fancy. The cloud-9 staff are a bit rude and not accommodating, specially towards kids.