Ratings based on 1,448 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Couplesby A verified traveler
Posted Aug 18, 2014
Pros: location and the great staffand was treated like royalty especially by Brett
one day on and off bus, luggage handling and excellent nearby restaurants
for Everyoneby A verified traveler from edmonton
Nice hotel. The staff was very accommodatingPosted Aug 17, 2014
Cons: One of the electrical connections by the bedside wasn't working correctly, otherwise space was lovely
We needed an early check in and they were able to move things around so we were accomodated
for Everyoneby A verified traveler from Bellingham, WA
Nice downtown boutiquePosted Aug 11, 2014
Close to everything , fair prices . Easy access to downtown, Stanley Park, and English Bay
for Everyoneby A verified traveler from at italy
Le soleilPosted Aug 9, 2014
Nice location And staff The decor is a little bit overwhelming The wi-fi does not work properly
for Everyoneby A verified traveler from MD
OVerall nice. THe WIFI was really, really bad.Posted Aug 5, 2014
Cons: The WIFI
Location: Gastown was walking distance and so was the the Cruise Terminal
GREAT location to Canada Place. If you are taking a cruise, easy walking distance to the port! The WiFi though was not so good. It was difficult to stay connected at best. They gave me a cat5 cable to hardwire but that was also suspect and would not connect at all. Back to a spotty wifi.
for Everyoneby A verified traveler from Orange, California
Great downtown location for walking everywhere!Posted Aug 3, 2014
Our California family visited Vancouver for 6 days and stayed in a corner suite. 2 adults and 2 semi-adult teenaged boys. Overall impression after our stay is that "Canadians are so friendly"! Nice to have two separate bedrooms and TVs for evening relaxation. Appreciated the fridge. Wish there had been a microwave. Cable TV and wifi were sketchy the last two days of our stay which wasnt a huge deal for us as we were out sightseeing and didnt return to our room until late. However we were unable to check in for our return flight home due to internet not working in our room the last night. The housekeeping staff was very responsive to our requests for towels, blankets and additional coffee! The front desk staff was super accommodating. Of special note is Paul. He was always there to greet us upon arrival "home". The concierges were helpful as well. While we only ordered room service once, it was a decent meal at a fair price. Overall- Pros: downtown central location is perfect, staff goes above and beyond to make your stay great, and the cucumber water and apples in the lobby were much appreciated after a long day of sightseeing! Cons: the room was pretty small to squeeze 4 people in for 6 days, no microwave, corner rooms have wifi and internet connection issues.
for Familiesby A verified traveler
Nice hotel, very well locatedPosted Jul 21, 2014
Nice staff, very clean, rooms are very nice, location is fantastic
for Everyoneby A verified traveler
parking costs $30 a dayPosted Jul 18, 2014
Pros: The front desk and bell staff were excellent. The bellman Max was particularly kind to me.
Cons: Get rid of the parking fee.
Location: There is a strip club next door.
getting a god room rate is killed by the parking fee. $10 or $0 is more appropriate.
for Couplesby A verified traveler from Kansas City
Posted Jul 17, 2014
Pros: Location. Room styles and very nice atmosphere.
Cons: Put a patio on rooftop. All buildings tall in city. Would be great view
Location: Walking distance to Gastown, waterfront, Robson St and close to all kinds of public transportation
Vancouver is a Fun city to explore. The choices for food are good. Stanley Park or Capilano Suspension Bridge park nice places to see.
for Everyoneby A verified traveler from Amherst, NY
You won't be disappointed!Posted Jul 16, 2014
Pros: Location and amenities.
Location: Located in the heart of Vancouver - easy walking distance to many restaurants and sights. Subway and light rail located nearby
The hotel is tastefully decorated and plush. The room was well-appointed, comfortable and clean. Conveniently located near the Port of Vancouver and downtown Vancouver!