Ratings based on 1,805 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 28, 2015
Wonderfully friendly staff and perfectly clean, comfy rooms stocked with premium sundries. And located in the most convenient part of downtown Vancouver. Highly recommended.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Good hotel but..

Posted Jun 22, 2015
Pros: Convenience and price.
Cons: Better booking arrangements.
Staff were good,. Housekeeping was first rate, not always the case in high end hotels. Two things less than positive. The sitting room has no windows and is very dark. Two, when we booked we asked for a room with a tub. When we arrived there was only a shower in the room. We couldn't upgrade because the hotel was full. The woman at the desk was somewhat less than sympathetic.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great hotel.

Posted Jun 22, 2015
Wonderful experience stay. That is all I have to say. Great hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from London, England

Excellent city based suite hotel

Posted Jun 21, 2015
All the staff were friendly and helpful, United airlines managed to lose my luggage but Victoria did all she could to assist and keep me informed. A fine alternative to the big named hotels.
5 out of 5
Recommended
for Everyone
by A verified traveler from HI

outstanding

Posted Jun 19, 2015
Very friendly and helpful staff. Willing to work with you to support your comfortable stay. Thanks for the microwave.
5 out of 5
Recommended
for Everyone
by A verified traveler from Auburn, CA

Very nice hotel. Located in the City Center.

Posted Jun 9, 2015
Pros: The location, decor, service staff.
Cons: If you had a shuttle from the airport would have made my stay perfect.
This hotel was centrally located. It was about 2 blocks away from the Canada line so it is very convenient if you need to get to the airport without spending $40 for a taxi. The train ticket one way is $4 CAD. There are numerous restaurants within the area. The Vancouver art gallery was 2 blocks away. I had a really nice stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location downtown

Posted Jun 9, 2015
Great place for business and ideally located to transit, waterfront and sights and sounds in downtown Vancouver.
5 out of 5
Recommended
for Couples
by A verified traveler from North Carolina

Only a single night ut could have stayed longer

Posted Jun 3, 2015
Pros: Everything -- location, staff, quality of the room, we liked it all.
Location: Location was 3 blocks from Canada Place, close to buses and subway, and providing easy access to most of downtown Vancouver
We arrived a day early for our Alaska cruise and were looking for a nice but less expensive venue than the cruise line suggested. This hotel delivered it all. The suite (they kindly upgraded us) was beautiful, the staff very friendly and helpful, and the location was fabulous. We had easy access to further in town, to Stanley Park (and bus routes), to the Metrolink lines, and more. Best of all, when it was time to head to the ship, it was an easy 10 minute walk, even for two out of shape 50 yr olds. Many thanks to the staff for recommendations for meals and things to do.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 31, 2015
I got a free upgrade to penthouse suite. It was beautiful!
5 out of 5
Recommended
for Everyone
by A verified traveler from T

Great stay

Posted May 31, 2015
Very comfortable, quiet, friendly hotel. We stayed 4 nights in king executive room. Quiet comfortable rooms. Fast n free wireless. Very freindly and attentive staff, housekeeping noticed we bought fruit and by night we had plates and knife ready in our room. Within close proximity to subway n bus lines. 30 mins by subway from airport, 5 min walk to hotel. Very close to center of shopping and dining. Dont rent car for multiple days parking is $17-$25 daily. We rented from enterprise (5 mins away) then dropped off key in evening.