Ratings based on 1,830 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from Brush Prairie WA

definitely downtown.

Posted Aug 1, 2015
Pros: Nice staff and convenient location
Cons: not sure, only issue was space.
Location: Many good restaurants nearby.
Friendly and professional staff. Convenient location. Walking distance to harbor and many restaurants. Very limited space when hide abed folded out. Felt claustrophobic when trying to tuck my daughter in.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Great location and friendly staff

Posted Jul 31, 2015
Pros: Knowledgable and friendly staff. Great location. Great rooms.
Location: Easy to get to from airport by Train.
Great location and friendly knowledgable staff. We stayed a week. Loved the rooms. Excellent attached restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 30, 2015
Was very satisfied with the Hotel, the staff was very helpful and the location is perfect to the downtown area.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from NYC

In Vancouver for business.

Posted Jul 29, 2015
Pros: Location is great. The decor is not my preferred style, but its clean and nicely done.
Cons: Rooms are starting to feel a bit dated. To turn out the lights I had to shut off a master switch at the front door. Bathroom lights made a loud hum.
Location: The location is really central, so its close to the business center, but also shopping, and everything else you need while in Vancouver.
Stayed at this hotel while in town for business. I chose it for price and location - it is close to my office so i was able to walk to / from work each day.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to train to airport and cruise terminal

Posted Jul 28, 2015
Pros: Location close to the cruise terminal and airport train
Housekeeping service was terrible. Took multiple reminders to get coffee and other amenities.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quirky

Posted Jul 20, 2015
At first we were a little undecided if we liked it, due to the quirky decor. We ended up loving our stay with it being in a great walking location to everything
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton Alberta

Airport..subway..2 blocks great hotel

Posted Jul 20, 2015
Pros: Quiet ... relaxed.
Cons: Great as it is.
A great hotel...staff attentive ...beautiful room...good location to subway and to everything ...
5 out of 5
Recommended
for Everyone
by A verified traveler from BC

Good downtown location

Posted Jul 19, 2015
Clean hotel, friendly, helpful staff. Walking distance to sky train and shopping
4 out of 5
Recommended
for Couples
by A verified traveler from 京都市

観光の拠点ホテルとして便利

Posted Jul 18, 2015
Pros: 巨大ホテルではないが、雰囲気が良いホテル。部屋も良い。思っていたほどには広くなかったが…。
Cons: バスタブが欲しいところ。
Location: 徒歩圏内で地下鉄やバス停があって便利。観光拠点のウォーターフロントに近い。ツーリズムビジターセンターにも近くて便利。空港で両替するとレートが高いが、ビジターセンターで教えてもらった両替所はレートが良い。近くにある。ホテル前の道路の北側3分にちいさなコンビニがあり、ビールはないがジュース・水あり。
スカイトレインの駅からも近くて便利。また路線バスのバス停も遠くなくて、本数も多い。ウォーターフロントに徒歩で約7分で行ける。ホテル自体は近代的という感じではないが、少しレトロな良い雰囲気があって良い感じ。 寝室と居間とふたつに別れていてキャリーバッグを広げるのにも便利。部屋に汚さは見られない。清潔感があって良い。ただひとつの欠点はシャワーのみで、バスタブがないこと。
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

Perfect location, perfect staff

Posted Jul 6, 2015
Pros: Location, room size/furnishings and awesome staff.
Location: A few blocks from Canada Place, shopping areas and transportation. No car needed. Within a two minute walk you could get transportation anywhere.
Can't say enough good things about this hotel. The hotel itself fit the bill of being special. We had corner suite which had two large window in living room and bedroom. Each room is a little different and staff was very accommodating to help find a room that was perfect for us. Furnishings were well appointed and bed very comfortable. The main reason that the hotel was perfect for us though was the staff. We asked for recommendations on where to go for an anniversary dinner, they gave three recommendations based on good food/fancy, good food/more casual, good food more casual with view. They made reservations for us (we choose view) and made sure we had a great seat (with the best view) and even had restaurant give us an extra appetizer. The staff was also very knowledgeable on places to go and gave perfect directions every time. Would definitely recommend hotel to anyone who wants a high end hotel experience with a very personal touch.