Ratings based on 1,459 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Vancouver Island
Nice hotelPosted Sep 1, 2014
Pros: I like the small suite type rooms this hotel has, nice for families or couples to have a separate bedroom and living room area.
Cons: Bed was noisy.They had 2 options for pillows, both were too large for me.
Central location, friendly staff and nice rooms. Didn't have me down as an expedia elite member so I didn't receive an upgrade. Gave me breakfast to compensate and were nice about it though
for Everyoneby A verified traveler from Edmonton
Great location, good valuePosted Aug 26, 2014
Pros: Super helpful, friendly staff who tried to make things right (extra pillows, mattress pad for very hard sofa bed)
Cons: Hotel needs new computer for guest use (only one very old computer located in creepy area of hotel); super hard sofa bed (extremely uncomfortable)
Location: Within walking distance of major attractions and hop on, hop off bus
Great location, good value for price, said everything I want to below, done, thanks!
for Everyoneby A verified traveler from Jackson, MI
Close to convention center; bed comfortable; greatPosted Aug 21, 2014
Pros: convenience - in town and close to the convention center. within walking distance to downtown and activities.
Cons: Internet was slow. There is no pool. Access to the ywca is $11.00 which is costly per day per person. Ideally, the cost could be 0.
Location: Convention center 5 min away. Mall is 2 blocks. You can rent bikes, even electric assist ones and go to Stanley Park and ride around it or shop
Usually most hotel beds are not comfortable, especially for someone with fibromylagia but this hotels bed was very comfortable and we woke up without pain. All the staff were fantastic, helpful and friendly. The room was clean and very day the housekeeping did a great job! The walk to the convention center was a short 5 minutes. We would recommend this hotel highly.
for Couplesby A verified traveler
Posted Aug 18, 2014
Pros: location and the great staffand was treated like royalty especially by Brett
one day on and off bus, luggage handling and excellent nearby restaurants
for Everyoneby A verified traveler from edmonton
Nice hotel. The staff was very accommodatingPosted Aug 17, 2014
Cons: One of the electrical connections by the bedside wasn't working correctly, otherwise space was lovely
We needed an early check in and they were able to move things around so we were accomodated
for Everyoneby A verified traveler from Bellingham, WA
Nice downtown boutiquePosted Aug 11, 2014
Close to everything , fair prices . Easy access to downtown, Stanley Park, and English Bay
for Everyoneby A verified traveler from at italy
Le soleilPosted Aug 9, 2014
Nice location And staff The decor is a little bit overwhelming The wi-fi does not work properly
for Everyoneby A verified traveler from MD
OVerall nice. THe WIFI was really, really bad.Posted Aug 5, 2014
Cons: The WIFI
Location: Gastown was walking distance and so was the the Cruise Terminal
GREAT location to Canada Place. If you are taking a cruise, easy walking distance to the port! The WiFi though was not so good. It was difficult to stay connected at best. They gave me a cat5 cable to hardwire but that was also suspect and would not connect at all. Back to a spotty wifi.
for Everyoneby A verified traveler from Orange, California
Great downtown location for walking everywhere!Posted Aug 3, 2014
Our California family visited Vancouver for 6 days and stayed in a corner suite. 2 adults and 2 semi-adult teenaged boys. Overall impression after our stay is that "Canadians are so friendly"! Nice to have two separate bedrooms and TVs for evening relaxation. Appreciated the fridge. Wish there had been a microwave. Cable TV and wifi were sketchy the last two days of our stay which wasnt a huge deal for us as we were out sightseeing and didnt return to our room until late. However we were unable to check in for our return flight home due to internet not working in our room the last night. The housekeeping staff was very responsive to our requests for towels, blankets and additional coffee! The front desk staff was super accommodating. Of special note is Paul. He was always there to greet us upon arrival "home". The concierges were helpful as well. While we only ordered room service once, it was a decent meal at a fair price. Overall- Pros: downtown central location is perfect, staff goes above and beyond to make your stay great, and the cucumber water and apples in the lobby were much appreciated after a long day of sightseeing! Cons: the room was pretty small to squeeze 4 people in for 6 days, no microwave, corner rooms have wifi and internet connection issues.
for Familiesby A verified traveler
Nice hotel, very well locatedPosted Jul 21, 2014
Nice staff, very clean, rooms are very nice, location is fantastic