Ratings based on 292 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
for Couplesby A verified traveler
Very pleasedPosted Mar 2, 2015
Great! Only an overnight stay but a nice hotel. Will stay again.
for Everyoneby A verified travelerfrom Prince George, B.C.
Excellent servicePosted Feb 27, 2015
Pros: Friendly staff, good security, and free shuttle service to and from the airport
Location: Great proximity to the airport, one block from the skytrain, and two large shopping malls within 15 minutes walking distance
We arrived very late in the evening and the front desk staff was courteous and quickly provided us with a clean, updated room, with very comfortable beds. In the morning, we had breakfast in the hotel. The food was a little on the expensive side but it was really good. Our waiter, Guy, was friendly and went out of his way to provide us with information about the skytrain and surrounding area, and even offered to get us umbrellas while we were walking around during the day because he heard the forecast was for rain later in the day. Our flight did not leave until later that evening, and it was no problem for the hotel to keep our bags and arrange a shuttle to the airport free of charge. We enjoyed our stay and would stay there again as the price was good for the quality.
for Familiesby Dicksonfrom Hong kong
I've stay 4 nightPosted Feb 26, 2015
Not bad good location
for Personal Eventby Julinfrom Shanghai, China
Fee concernsPosted Feb 19, 2015
Just a small compliant. While Sheraton YVR did not charge fee for parking and luggage storage, don't understand why a 4-point, which in a lower category charges fees.
for Everyoneby A verified traveler
Nice staff, clean with reasonable price.Posted Feb 18, 2015
Nice staff, hotel is clean, price is very reasonable.
for Everyoneby A verified travelerfrom Prince George.
Nice hotel. Short walk to sky train. Affordable.Posted Feb 12, 2015
Nice Hotel. A bathtub would have been nice, rather than just the shower. Breakfast buffet was overpriced.
for Business Travelersby KENfrom kelowna
First time at this hotelPosted Feb 11, 2015
close to all that Richmond has to offer
for Familiesby Johannesfrom Toronto, Ontario
Very comfort stayPosted Feb 11, 2015
no further comments
for Business Travelersby A verified traveler
Posted Feb 11, 2015
for Everyoneby A verified travelerfrom NW BC
Room security needs to be improvedPosted Feb 10, 2015
Pros: It is clean, our room was really quiet and the staff were accommodating.
Cons: Since one of us has mobility issues it would be nice if there were rooms that catered to guests who need grab bars to use the tub/shower.
Location: There are some good restaurants close by as well as one of Richmond's major shopping malls.
We enjoyed our stay but felt concerned about room security. We found the door between our room and the room next door unlocked - that was easy to fix as we locked it immediately. However, the bolt on the entrance door couldn't be engaged totally. I mentioned it to the front desk upon leaving and they assured me that it would be attended to.