Ratings based on 603 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Jan 29, 2015
Nice facilities, great service and location, very comfortable room
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Genova

Perfect hotel with amazing view

Posted Jan 27, 2015
The Four Season hotel is really excellent. The rooms are spacious and comfortable. I was at the 27th floor and the view was amazing. The staff is friendly and discreet. Highly recommended!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Regina, SK Canada

Great location, enviromental

Posted Jan 12, 2015
Great but could have had recycle disposal in rooms but sure loved that they did not have to wash everything!!! Stone on the bed signified so and very welcome!!! Food was wonderful and staff were lovely!!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

Great place to stay in Vancouver

Posted Jan 12, 2015
Pros: Everything!! Great view of the city, walking distance to many attractions.
Cons: Nothing!!
Location: Very close to Robson Street, the museum, and a shopping mall (Pacific Centre).
It was everything you'd expect from a place like the Four Seasons. Friendly and competent staff; very attentive to our needs and privacy; treated my 4-year like she was the belle of the ball!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Very Central Location, BEST CONCIERGE

Posted Jan 6, 2015
Pros: see above
Cons: see above
Proposed to my girlfriend. The CONCIERGE services were the BEST. ABSOLUTE BEST. Extremely helpful with directions, trying to get my surprise ready in a short time, great suggestions and made sure everything was perfect. That was the simple best thing regarding the hotel. Other good things is the amazing location....snap dab in the middle of the action. The Bell Hops were super. Taxi fast. The pool area was also super great. Jacuzzi hot. Outside and inside pool attached. The coffee and fruit by the pool was just super great. We met really nice families by the pool side too. The place was very family oriented (which even in our romantic occasion) we enjoyed. On the negative side....The rooms are very average. No thrills. The bathroom horrible. The tub and shower....actually the door of it was really unusual. Very small too. Absolutely NO THRILLS. The food was average in general. We ate by the poolside and used the room service a few time. Very average and very expensive for what you get. However, try the Bloody Mary...just awesome! Would I go again....yes....with low expectation of the room and food, it is really a great location with EXCELLENT STAFF. It made up for what was missing and made our stay very memorable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay

Posted Jan 5, 2015
Good overall experience. Super friendly staff. However, 2 other 4.5-5 star hotels on our trip provided little better room accomodations in the form of free water and keurig coffee maker and tea .. That's the only down side. Staff was just great otherwise ...
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice but tired

Posted Jan 2, 2015
Pros: Location
Cons: upgrades to match its reputation.
Rooms were a bit tired. Escalator was broken entire three days of our stay. Lobby wasn't very inviting. Room was too hot and could not be cooled down. Staff was friendly and efficient.
4 out of 5
Recommended
for Everyone
by A verified traveler

Like a city resort for kids!

Posted Jan 1, 2015
If you are looking for a kid friendly hotel in downtown Vancouver - this is it (but it doesn't feel like one of those hotels that is noisy and out of control). - great pool - group activities organized every morning in the Playzone - movie every night in the Playzone - video games, table tennis...other games - kids chef program The staff were great. Our room was cleaned very well on six days out of a seven day stay. Only two problems: on a couple of occasions there was very little hot water in the room for a shower. Also, the hair dryers in the changing room near the pool fail to work (perhaps due to breakers not working?) Otherwise an excellent stay over the Christmas holiday!
4 out of 5
Recommended
for Everyone
by A verified traveler

Upscale hotel in middle of city

Posted Dec 30, 2014
Pros: People are exceptionally nice. Concierge is great for things to do.
Cons: Parking situation is outrageously expensive and corridors are difficult to navigate.
Location: Best things to do in the area are the Capilano suspension bridge, Stanley Park, and the falls to Whistler and Whistler.
Typical Four Seasons (nice) but parking is difficult to get to and expensive because it is in the city and it is attached to the mall. They nickle and dime you for things like most hotels (2 Internet connections are free but third is $17/day, water in room $8/bottle). We ate at the restaurant in the hotel and the food is fancy and expensive, but I found it mediocre. Lots of homeless in the area but this is Vancouver in general I think.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Japan for

クリスマスシーズン

Posted Dec 30, 2014
今まで、何度も宿泊してますが、今回はクリスマスシーズンで、ゲストが多く、レストランも混み混みで、スタッフの皆さんも忙しそうでした。 レストランがひとつなので、別にカフェとか売店があるといいですね。 ハウスキーピングは、姿を見せずに、部屋にいない間に済ませてあって、完璧でした。 忘れ物をしたので問い合わせをしたかったのですが、メアドが調べられませんでした。