Ratings based on 679 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice, close to water and all downtown attractions.

Posted Jul 14, 2015
Pros: Great Gym, great restaurant and professional staff. Clean rooms and fantastic location.
Location: Walking distance to great shopping and restaurants.
Overall excellent experience on everything. Love the restaurant and my room was always cleaned regularly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Albany,NY

Great hotel. Concierge service OUTSTANDING

Posted Jul 8, 2015
Pros: Everything
Cons: Menu at Yew was a bit limited.
Location: Biking( try the Eliptigo at Spokes on Denham) Stanley park for a jog. Granville Island. This is a great walking city. We walked 10 miles a day.
You cannot get a better located hotel of this quality. The train form airport was $4.00 and deposited you at the Hotel. The hotel is centrally located. Staff attentive and very helpful. Vancouver is gorgeous.
5 out of 5
Recommended
for Everyone
by A verified traveler from A

Love the Four Seasons

Posted Jul 6, 2015
Wonderful staff! It's in the details and we could not have been more pleased. Also really enjoyed the lovely pool deck and facilities. Would love to return!
3 out of 5
by A verified traveler from Denver

Posted Jul 6, 2015
When I decided to stay at the Four Seasons I was willing to spend more money for a luxurious hotel. It was just OK. The staff was amazing but the property mediocre. The pool is shaded the majority of the time. Location is great but hotel was a B- for the price.
5 out of 5
Recommended
for Everyone
by A verified traveler from L

Service

Posted Jun 29, 2015
Everyone is soooooooooo nice!!! They can do currency exchange for you!!! And they have complimentary tea everyday! They clean the room so well and if you run out of something they will deliver it less than 5 min
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
The hotel was very accommodating with my late check in to reserve my king bed room. I was also given a great room with a view at s higher floor as I requested. I also called the front desk for a :30 min late check out from 12 to 12:30 and the person I spoke to strictly said the it could not be more that. She was a little rough around the edges. When we left our baggage downstairs I had a heavy bag on my shoulder and 2 guys looking at me while we were asking to leave our bags for a few hours before having to go to airport - they did not offer to take the bag until I dropped it down on the ground while one guy wrote the ticket for the 4 bags and the other guy who just stood there and did nothing until after we walked away and I looked back and then both moved the bags onto a cart and wheeled them away to the elevator.
5 out of 5
Recommended
for Families
by A verified traveler

Pre-cruise launching point to explore Vancouver

Posted Jun 22, 2015
Pros: Service, location, comfort.
Cons: Add Fahrenheit to the Celsius readings on the thermostats. We had no idea how to set the AC, but not the hotel's fault!
Location: Upscale shopping mall attached, convenient to City Centre SkyTrain stop and bus routes; Walked to the Canada Place port on embarkation morning.
Stayed two nights at the Four Seasons before cruise embarkation. Had never been to Vancouver before, and this was an excellent, centrally located base for getting to see the city. Easy to get to by taking the SkyTrain from YVR to City Centre Station on the Canada Line, then came across the street (you can also go through the very upscale mall to enter the hotel without ever going outdoors.) Our Preferred City View room would have been called a junior suite in many other hotels, very convenient, comfortable, nice quality touches all around. Helpful friendly check-in experience, fantastic concierge desk helped us for sight seeing, dinner, even breakfast or shopping advice. Told us about different areas of the city and couldn't have been more helpful, which we have experienced before at other Fairmont locations in Canada. A couple little things with the room required us to call and we had someone up with a quick solution in minutes. I would definitely recommend. Ate dinner in the Yew restaurant in the hotel for one of our dinners, again, friendly service. Inventive menu, and helpful waiter helped us choose our selections in a way to maximize our "eat local" objective while in British Columbia. We also got a great table at Joe Fortes Chophouse on a busy Saturday night with great weather when everyone was out for dinner because of the concierge connection. A first class experience, would stay here again in a heartbeat.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel in excellent location

Posted Jun 21, 2015
Right next to Pacific Centre which is great for shopping. Concierge staff helped arrange for Whistler Tour which was great. Excellent service overall.
5 out of 5
Recommended
for Everyone
by A verified traveler from laguna bch CA

wonderful

Posted Jun 4, 2015
Pros: all
Cons: newer furniture
Location: excellent
wonderful stay overall Clean, great beds, great service, great food Coffee in lobby early am with croissant! Restaurant made me soup since I was sick Concierge booked tours, transportation. Gave great maps Was upgraded upon late arrival Staff pleasant and helpful
5 out of 5
Recommended
for Everyone
by A verified traveler from melbourne Victoria

Great hotel centrally located.

Posted May 19, 2015
Friendly and helpful staff, particularly Mary and Winnie, and great location at sensible price.