Ratings based on 345 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
89% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified travelerfrom Québec

Bien situé pres de tout,

Posted Apr 11, 2015
Pros: Assez grand avec cuisinette
Cons: On ne pouvait pas règler le chauffage selon notre convenance.(il faisait tres chaud dans tout l'appartement et on n'a pas dormi convenablement.
Location: Restaurants à proximité
Personnel accueillant et pres de tous les services mais bruyant la nuit.
5 out of 5
for Everyone
by A verified travelerfrom Toronto, Ontario

Close to everything

Posted Apr 6, 2015
This was our first time in Vancouver and we had a lovely experience. We arrived at 9:30am and the front desk staff was nice enough to accommodate us even though check in time was at 3pm. The hotel is an apartment building turned into a hotel. It has the commodities from home. It has a full kitchen and if you need anything extra you can ask the front desk. The hotel is 10 minutes from city centre by walking. If you prefer to take the bus to DW, the stop is across the street. On your way back, the stop is only a few steps from the hotel. You need to take bus #5 DW. There are two groceries stores within walking distance, Whole Foods and Safeway. Also, SB, McD's and many other restaurants. The hotel is also about 25 minute walk to Stanley Park. We did not have a car but parking is available. They also have a laundry room if needed. We are definitely coming back to this city as we fell in love with it and will definitely be staying at this property. The staff was very nice and helpful.
5 out of 5
for Everyone
by A verified travelerfrom San Francisco

right place, shopping, food, and quiet

Posted Apr 5, 2015
Pros: the woman at the front desk from Thursday to Sunday was helpful and nice. Nice room and comfortable for my needs.
Cons: Nothing
Location: walks downtown and close to everything. shopping, food, library, and central to the metro.
nice to come back to the improvements at the hotel.
4 out of 5
for Everyone
by A verified traveler

Great service and location

Posted Mar 24, 2015
Stayed for a week while attending a nearby event. The deluxe room is pretty spacious with a little kitchenette built in and cutlery/microwave available on request. There's a constant supply of hot water/coffee/tea downstairs and useful advice from the counter. While the place isn't very new that is part of the charm, and everything is spotlessly cleaned every day. Overall service was excellent - attentive and helpful, sorting out my complicated booking and giving advice on getting around and facilities. Were ready to look up information and assist with any issues (like a malfunctioning travel charger!). Location is great for exploring Robson street, Stanley park and other tourist areas. Walking distance to the seaside and the park. Tons of food and amenities nearby, some open 24 hours like 7/11, Tim Hortons and breko. An easy bus ride (<10 minutes) to the train station or a 20 minute walk. Some caveats - most of the deluxe rooms face the street which is still pretty active at night. Suggest an upgrade for light sleepers if in doubt but that said I'm a pretty light sleeper and I slept fine with the window closed. Also there's no elevator so might be tricky with baggage but staff are ready to help.
4 out of 5
for Everyone
by A verified travelerfrom 日本


Posted Mar 8, 2015
4連泊しました。 ダウンタウンを拠点にしたくて色々ホテルを探し、ロブソン上でスタンレーパークや中心地にも近いこちらのホテルを選びました。 スタッフはとてもフレンドリーで、部屋に足りないものも、お願いすればすぐに持ってきてくれました。 部屋はスイートだったのでとても広く、リビングとキッチンがついていました。 大きなトランクを開けっぱなしにしても邪魔にならず、快適に過ごすことができました。 ホテル自体は古いけど、汚いという感じはしませんでした。 無料の朝食は夏のみらしく、食べられなかったのが残念です。シーズンオフこそサービスで付けて欲しいかな。 コーヒーはいつでも飲めますが、今まで飲んだことないくらい薄かったです。 チェックアウトが11時と遅かったので、最終日も朝からスタンレーパークに散歩に行ったりのんびりできて良かったです。 コンビニやスーパー、有名なレストランも近くにあり、とても快適に過ごせました。
5 out of 5
for Everyone
by A verified travelerfrom Minneapolis

Great value, great staff, great location

Posted Feb 22, 2015
Pros: Great staff, great location, great value.
Cons: Just a few minor touch ups here and there. Better wifi.
Location: Terrific location in the heart of the city. Close to great restaurants, shopping, Stanley Park, Coal Harbor, and transportation options.
We had another terrific stay at the Greenbrier Hotel. The staff is always friendly, helpful, and professional. The accommodations are not 5-star quality, but you really can't beat the value and location. The room was large and comfortable, and we appreciated the convenience of the kitchenette. Housekeeping kept us well stocked with clean towels and kitchen implements. I highly recommend the Greenbrier Hotel to travelers looking for a great stay in the heart of downtown.
5 out of 5
for Business Travelers
by A verified travelerfrom Los Angeles

Affordable, Great Location, Friendly Staff

Posted Feb 9, 2015
Pros: Friendly staff, prompt service, clean large room, wi-fi, coffee in lobby lounge in morning, had everything I had hoped for.
Cons: Wi-fi was a bit spotty, but nothing debilitating. Other than that, excellent.
Location: Excellent location, located central to nearly everything. Walkable to Stanley Park, Coal Harbour, Robson, Downtown, plenty of restaurants.
I needed a place to stay while visiting Canada for an entire week while I sorted out business in Vancouver. I needed a place that was affordable, clean, accommodating. The Greenbrier met all these expectations and more. I was able to get a very affordable room for 5 nights in February, and my room was an executive suite, no less! Since I was using my room as a virtual business center for my stay, it made for a very roomy pleasant place to be most of the day. Staff was super friendly, super helpful, always willing to help. My room had a kitchen area including a fridge and a stove, a large living room space, private bathroom and separate bedroom. I almost feel bad I didn't get to take advantage of all the great amenities. The location was very good, located right in the middle of West End, near Coal Harbour, made for great walking distance to everything in Vancouver downtown. While staying on Robson can sometimes be noisy (Street noise), my bedroom was quiet so sleeping was of no issue. Wi-Fi was a bit iffy, as it would cut in and out sometimes, but I still managed to get all my work done in the time I was there. Overall, a great experience. For anyone looking for an affordable stay in Vancouver with a great value, Greenbrier is fantastic.
3 out of 5
for Everyone
by A verified travelerfrom US,

Cheap hotel with a good central location

Posted Feb 2, 2015
Pros: low cost and large suite.
Cons: Rooms were looking a little old and tired, fresh paint and new carpet would go a long way to cheering it up
Location: Good location and easy to walk to convention center, good choices for simple and relaxed dining.
The hotel is great if you just want to stay somewhere cheap while visiting Vancouver. If you want a flash hotel then this is not the place for you. Rooms were clean and basic and serviced everyday.
3 out of 5
for Students
by A verified travelerfrom seattle

Quaint older facility

Posted Jan 31, 2015
The heating is central, not room controlled. My room was too warm and there was nothing the staff could do.
4 out of 5
for Everyone
by A verified travelerfrom Edmonton area, Alberta

Nice hotel, just outside of Robson street business

Posted Jan 15, 2015
Pros: Price, Location, Staff that I had interactions with were great, WiFi was included.The Suite was spacious and allowed for visitors.
Cons: With it being a older building, there were some maintenance concerns. But to put this in perspective, that is the business that I am in.
Location: all walking distance, Robson Street, Skytrain, Downtown, False Creek Ferry system, Stanley park.
Was in Vancouver for my daughters wedding, this location was perfect as I was able to walk to where ever I was going, including the False Creek ferry to access Granville Island. The Staff that I had dealt with were very helpful. The room I had a kitchen included, which allowed me to prepare myself food. But if you need anything to use in the kitchen besides the Coffee maker, give the front desk notice of what you need and they will try to accommodate as soon as possible.