Ratings based on 251 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Regins, Sk

Five Star Hotel

Posted Jul 6, 2014
Pros: Everything... from staff, cleaniness and facilities
Cons: Maybe the elevator. It's kinda slow especially during busy time for check out
Location: this hotel is located at the end of Robson St so it is easy to locate, very close where the shopping and good foods are and close to buses and train.
5 out of 5
Recommended
for Families
by Paul from New Zealand

Great hotel, Fantastic Location & Free Shuttle Bus

Posted Jul 1, 2014
Pros: Cleanliness, politeness of all staff and the late checkout that was available.
Cons: A better cooked breakfast range and the porridge should be made with milk and not water.
Location: Jappadog is a 7 minute stroll up Robson Street, the stadium is directly opposite the hotel and the Canada Tower is 15 minute walk away
All staff were very helpful, the breakfast choices were above average and the hospitality staff were very kind. The rooms were very clean, the gym and other leisure facilities were very clean and good.
4 out of 5
Recommended
for Everyone
by kiwis from Cromwell,New Zealand

Well located hotel on Robson Street

Posted Jun 30, 2014
Enjoyed our stay. Great room with excellent wifi included. Located at bottom end of Robson street close to BC Stadium. Easy walking distance from stadium- chinatown skytrain
5 out of 5
Recommended
for Everyone
by The McKays from Ilkley, UK

Excellent experience

Posted Jun 29, 2014
Pros: Everything.
Cons: Larger swimming pool.
Location: Most things are within easy reach.
It would be hard to fault this hotel. We stayed seven nights and thoroughly enjoyed the experience. Very clean and comfortable and well placed to do most of the things that people would want to do in Vancouver. Staff couldn`t have been more helpful. We found the courtesy bikes very useful and made use of the courtesy mini-bus to get to the cruise terminal at the end of our stay. A better hotel at the price and in this location would be hard to find. Be aware that the swimming pool is really only a plunge pool.....but the gym is excellent. Have a nice stay, Pat & Sandy McKay, Ilkley, UK
5 out of 5
Recommended
for Everyone
by Joanne

Excellent

Posted Jun 10, 2014
We had a great vacation - the staff and hotel were a class act
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Pacific Station

Posted Jun 2, 2014
I stayed just one night, but it was a nice experience. I had room service for dinner and the food was very good.
4 out of 5
Recommended
for Everyone
by Rick from Melbourne, Australia

Good hotel close to downtown Vancouver

Posted May 15, 2014
Pros: Location, size of rooms. Free shuttle bus, except to the airport.
Cons: The air-conditioner/heater was so noisy we could not use it at night. The breakfast was OK, but real eggs would have been preferred to powdered eggs.
Location: Great location, within easy walking distance of Vancouver city center and major stores.
We had a suite at this hotel for 5 days and it was a nice experience. The staff are helpful, the rooms were large, clean, comfortable and well appointed.
5 out of 5
Recommended
for Families
by tbm from australia

Very clean, convenient location, comfortable

Posted Apr 10, 2014
Location: Close to sport stadiums, restaurants, shopping.
Family of 4. Stayed 4 nights. Room small but adequate. Very clean. Quiet. Staff friendly. Good breakfast.
4 out of 5
Recommended
for Everyone
by Ric from Sidney B.C.

Nice--close to the game

Posted Apr 6, 2014
Pros: close to what we needed
Location: close to Rogers arena
Restful and definitely would come back. The admitting us were thoughtful and courteous. The staff at the breakfast were extremely amiable and delightful.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel right near Rogers arena

Posted Apr 5, 2014
Clean, comfy hotel- our room had two full floor to ceiling windows for walls, which was great (even if the view wasn't spectacular). would definitely reccomend!