GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Deluxe room
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King Suite with sofabed
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
Hilton Vancouver Metrotown's business center offers guests complimentary use of three computer workstations with high-speed Internet access. Additionally, wireless Internet access is available in public areas (surcharge).
The fitness center provides a treadmill, stair machine, stationary bike, and free weights as well as a lap pool, wading pool, and spa. The hotel also offers guest parking in a secure lot for a surcharge and express check-out.
Room Amenities
Dining
Reflect social dining and lounge – Casually modern third-floor restaurant and lounge with floor-to-ceiling windows and a gas fireplace. Serves Hilton Buffet Breakfast with six hot items and "West Coast" menu with fresh local ingredients for breakfast, lunch and dinner, including a children’s menu. The lounge provides a relaxed atmosphere with three TVs. On beautiful days, guests can enjoy the outdoor terrace surrounding the restaurant and lounge.
Recreation
This hotel has a fitness center with a treadmill, stairclimber, exercise bike, rowing machine, and free weights. The outdoor pool deck has a 30-foot lap pool, a children's wading pool, and spa tub.
The hotel is one block from Central Park, a 217-acre green space with tall trees, hiking and biking trails, tennis courts, an outdoor pool, and a pitch-and-putt golf course.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hilton Vancouver Metrotown
of guests recommend
out of 35 reviews
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Showing 1 - 10 results (of 35) · See more Hilton Vancouver Metrotown reviews
“Very good hotel, prompt effective service - no unpleasant surprises”
Rooms were clean, well kept if a bit austere. My only real issue was no in room/suite safe. Had two issues - Internet connection (not able to connect) and heating was not working correctly. They immediately came up and resolved both problems very promptly. Service was across the board excellent - including fast room service.
“A great hotel, will use this service again. Best walkin rate was a lot more”
The lights in the bathroom were messed up so we were moved to another room and upgrade to a suite! Sweet!
“Ok, but didn't feel like a 4 star hotel”
We asked for a non smoking room. The room we were given was labeled as non smoking but smelled heavily of smoke. We asked for a different room and were told that the 4th floor has several smoking rooms and thats why our room smelled that way. They moved us up a few floors and the smoke smell was gone but the room still didn't smell great. Also, as mentioned by other reviews the pool is a small lap pool so if there a kids there dont plan on swimming.
“Great hotel!”
This hotel is located in an area called Metrotown in Burnaby, BC. There is the Sky Train rail two blocks away. You can go right to the waterfront area of Vancouver in about twelve minutes. The hotel is also located two blocks from on of the largest malls I have ever been too. It is the second largest mall in Canada!
“Nice Stay at Metrotown Vancouver”
This hotel is half block away to the 2nd largest mall of Canada, super convenient to restaurants and shopping. It's our first time to Vancouver - we did not know that Burnaby actually has pretty big population of Asian; it was amazing to find so many different styles of Chinese food around the hotel. The staff are very nice and friendly. The room is clean and comfortable. Full breakfast buffet was included to the room, which was great! Sky train is 10 minutes walk distance from the hotel and it only took us 20 minutes train ride to downtown Vancouver. We will definitely stay at this hotel again!
“Great customer service”
The hotel is located in front of a big shopping mall and the sky train is also nearby. The rooms are big and well appointed. The staff was extremelly helpfull and Stephanie at the lobbie was awesome. Overall a very nice hotel with an outstanding customer service. I will definitely recomend this hotel.
“Metrotown Hotel”
the Hotel is near the metrotown area and great for shopping. If you take the skytrain you will be in Downtown in 20 minutes. Hotel is very nice. We did the Hotel breakfast on Sunday morning and was packed and service not very great. Food was ok. Staff very friendly (except restaurant) Room was small but clean and quite. Nice view of the mountains. Definitely will stay again.
“A bit far from heart of Vancouver but a great hotel”
If you have a car like I did, then all the action is just 15-20 minutes away because the hotel is otherwise great. Had a very pleasant stay and enjoyed my trip.
“Nice hotel; they need to add an in-room safe.”
Good hotel. Great for the price. Has a usable fitness room, and ample work desk in the room. Only drawback is that they don't have an IN-ROOM SAFE. They need to add an in-room safe, so I don't feel like I have to carry my passport and valuables around. (A front desk safe deposit box is no substitute; I want my own safe, in my room, with a custom combination that I can set.)
“Impressed”
The room was very clean and quiet. The hotel is located near the Sky Train station so it was easy to travel to Vancouver downtown.
Showing 1 - 10 results (of 35) · See more Hilton Vancouver Metrotown reviews
6083 McKay Ave Burnaby, V5H2W7 Canada
Nearby Points of Interest
Location Highlights
The preferred airport for Hilton Vancouver Metrotown is Vancouver, BC (YVR-Vancouver Intl.) - 13.2 km / 8.2 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Burnaby, British Columbia, Canada: Burnaby is a residential suburb of the cities of Vancouver and New Westminster. The city is home to Simon Fraser University and The British Columbia Institute of Technology (BCIT). Shoppers flock to Metrotown, BCs largest retail and entertainment complex with over 470 shops and services. Recreation facilities include Central Park, Burnaby Lake, and Deer Lake.
6083 McKay Ave Burnaby, V5H2W7 Canada
