Ratings based on 324 Verified Reviews
They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Not Recommended
for Families
by Guy from BC
Not Impressed.
Posted Jan 25, 2013
Pros: unfortunately nothing Wowed me.
Cons: The Pool
Sorry to say, the pool & hot tub were dirty and very disappointing, and the sleeping cot was very poor quality.
5 out of 5
Recommended
for Everyone
by A verified traveler
Great hotel!
Posted Jan 22, 2013
Pros: staff
Cons: price
Location: close to mall but not close to good restaurants
Pros: This hotel is beautiful and the rooms are nicely decorated. Good flat screen tv and excellent service overall. WONDERFUL STAFF. Great location - one block from mall / movie theatre. Cons: They charge for local calls and room service/meals are expensive. Crappy coffee in room and in restaurant. Not a lot of restaurants to choose from in area.
2 out of 5
Not Recommended
for Everyone
by A verified traveler
could have been better
Posted Jan 20, 2013
I was expecting wine glasses to be in the room. None in bathroom either. Toilet ran and ran finally figured out how to fix it. Was not impressed with look of foyer although the check in and out was good
5 out of 5
Recommended
for Everyone
by A verified traveler
Great but not 5 stars!
Posted Jan 14, 2013
Breakfast awesome. Everything was fine. The only thing I didnt like was the rough towels.. clean but kind of rough. They should use fabric softener. Otherwise all is fine.
5 out of 5
Recommended
for Everyone
by Tom from Edmonton, AB, Canada
Good locations to all facilities.
Posted Jan 17, 2013
Pros: close to shopping mall and sky trains.
Cons: air conditioning too loud.
Location: very central.
excellent location, good service staffs, the only complain is air conditioning is too loud.
5 out of 5
Recommended
for Everyone
by A verified traveler
Extremely impressed.
Posted Jan 16, 2013
Booked with Expedia on short notice. Was overjoyed when we got to the room. It was impeccably clean. Nice size too. Wonderful to have complimentary tea, coffee and bottled water in the room. Would like to suggest that they lower the cost of the breakfast for vegans and vegetarians. My husband surely made use of the $18 buffet breakfast, I felt the $16 for me as a vegan was too much. I realize I could have ordered A-la-carte, but taking a piece of toast, some fruit, soon the cost is more than $16. I would highly recommend this hotel and would gladly stay here again!
5 out of 5
Recommended
for Everyone
by PJ from Victoria, BC, Canada
Great stay after a long day of work.
Posted Jan 5, 2013
Pros: Quiet, comfortable and a soaker tub.
Location: Very easy to downtown, Metrotown mall.
This was a quick overnight stay and the hotel was perfect. The bed was very comfortable, the room was quiet and I especially liked the soaker tub!!
5 out of 5
Recommended
for Everyone
by A verified traveler
Great Hotel
Posted Jan 30, 2013
We had a very nice stay. Great location for going to the Metropolis Mall, also very nice food court adjacent to the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler
Nice hotel with one frustrating issue
Posted Jan 29, 2013
Arrived late and parking lot was locked. Despite multiple attempts to open gate by front desk, ended up having to leave car at front door. Hotel waived valet charge, but not parking charge.
5 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg, Canada
would definitely go back again
Posted Jan 28, 2013
Pros: spacious room with good view (2 directions including mountain)
Location: great - close to shopping, restaurants
Clean/upscale clean hotel with reasonable rates, friendly staff, great morning brunch and close to Metrotown.