Ratings based on 743 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom vancouver
Nice hotel , close to shopsPosted May 21, 2015
Close to shops and all facilities. Coffee is good. Free internet ? Free Local calls
for Everyoneby A verified travelerfrom Seattle, WA
great location and comfort roomPosted May 12, 2015
Pros: Quiet AC/Heat and walkable to everywhere. The room is modern and comfortable.
Cons: maybe shower mat inside the bathtub. A bit slippery, waive the parking fee?
Location: major mall, many restaurants.
Great location, easy parking and easy access to shopping around the hotel. The room is modern and quiet.
by A verified travelerfrom north vancouver
Posted May 10, 2015
Cons: See above
After experiencing a fire and losing everything the staff at the desk were rude. The toilet was plugged, until we called for maintenance to fix it. No food at 11pm because the kitchen had left. Hadn't eaten due to the fire and had to order pizza costing over a hundred dollars. I will never recommend this hotel.
for Everyoneby A verified travelerfrom Kamloops
Great accommodation adjacent to Metrotown MallPosted May 4, 2015
A very nice hotel. Our only complaint was that our room was not totally cleaned (bathroom light switch had make-up smudge on it) and one light and the TV were both unplugged. Thus we had to search for plug-ins for both items. Otherwise, very quiet and convenient and staff were super friendly and efficient.
for Everyoneby A verified travelerfrom Rossland
Lovely hotelPosted May 4, 2015
Pros: Room, location, staff, ammenities
Location: It is one blocks walk from the sky train. There is a huge shopping mall just across the road.
I stayed here while attending a conference and found the location and hotel wonderful. The staff were friendly and the room very clean and comfortable.
for Everyoneby A verified travelerfrom B
Nice and cleanPosted Apr 27, 2015
Hotel staff very friendly! Room service was delicious and very quick, and nice spacious, clean rooms.
for Everyoneby A verified travelerfrom edmonton
Beds are comfortablePosted Apr 21, 2015
Staff was very friendly. Rooms were ready early. Thanks
by A verified travelerfrom sta barbara
Posted Apr 18, 2015
Issues: Elevator no security lock...not specific per floor Fitness center facility equipment very poor Exciting door way in the suite is very cramped We were stocked in a view where there is construction going on
for Everyoneby A verified traveler
Posted Apr 17, 2015
Great location, staff very professional, friendly and accommodating. The comments/observations offered were taken seriously, they do take pride in their hotel and the services they offer.
for Everyoneby A verified travelerfrom BC