Ratings based on 765 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Buffalo, NY
Easy access to SkyTrain, Mall and restaurants.Posted Jul 1, 2015
Pros: The apples at the front desk and the room refrigerator came in handy. Food in the Reflect Lounge was excellent. Staff was very friendly.
Cons: There didn't seem to be enough staff in the restaurant/bar. We ate three times in Reflect, twice for dinner and once for breakfast.
Location: SkyTrain and buses are close. Metrotown Mall is one block over. IGA for groceries a short walk. Lots of restaurants within a few blocks.
We stayed at the Hilton Vancouver Metrotown for one week. We never had any problems and every member of the staff was very friendly. Our room was comfortable and suprisingly quiet. We rarely heard any noise from above or below our room.
for Everyoneby A verified traveler from vancouver BC
lovelyPosted Jun 29, 2015
Pros: Friendly and helpful staff
Cons: Can't think of anything
Location: Great. Close to shopping and skytrain.
Wonderful experience. Close to sky train and very helpful staff especially Stephanie at front desk. We thoroughly enjoyed our stay and would not hesitate to recommend this hotel.
for Everyoneby A verified traveler from Seattle, WA
Spacious rooms, but NOT family friendly.Posted Jun 22, 2015
Good location next to the cryst mall shopping center. If you have kids this isn't ideal. No entertainment for them.
for Everyoneby A verified traveler from Vancouver
Loved my stay therePosted Jun 22, 2015
Overall I was satisfied. Would be nice if they had water for drinking, and upgraded their internet to be much faster. Apart from that it was clean and quiet
for Everyoneby A verified traveler from Tacoma, Wa
Posted Jun 15, 2015
It was good for the price. Cheapest of all the hotels I'm looking at. Room is clean. Bed is comfy. Bathroom is clean. It was a good location too. Near the Metropolis mall with lots of restaurant around. About 40mins away from Downtown Vancouver. Only cons would be the parking lot surcharge. They should waive it.
for Everyoneby A verified traveler from British Columbia
Great Hotel Great LocationPosted Jun 15, 2015
Pros: The hotel is always clean and offers great service.
I have stayed at this hotel a couple of times. It always meets my expectations. Located across the street from Metrotown Mall, it is a great hotel for shoppers and also affords easy access to downtown via the skytrain. I would definitely recommend this hotel!
for Everyoneby A verified traveler from S
Nice enough-No hot waterPosted Jun 15, 2015
Nice enough, no hot water front desk hostess just said sorry about that. I thought Hilton was sapposed to he a bit fancier. My "view of New Westminster" was a view of a giant construction site. Ok. Nice lobby. Good for staying if you have to work, better to go into Vancouver if you're on a vacation.
for Everyoneby A verified traveler
Posted Jun 8, 2015
The booking was quick and simple, and very last minute! They had an amazing room available for a decent price. It was amazingly clean, the stuff was very friendly and would definitely want to stay here on a future trip!
for Everyoneby A verified traveler from Y Kansas
Very convenient! Valued high class!Posted Jun 5, 2015
Asian shopping mall below! But the hotel is very luxury and clean! Highly recommended!
for Everyoneby A verified traveler from vancouver
Nice hotel , close to shopsPosted May 21, 2015
Close to shops and all facilities. Coffee is good. Free internet ? Free Local calls