Ratings based on 764 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from vancouver BC

lovely

Posted Jun 29, 2015
Pros: Friendly and helpful staff
Cons: Can't think of anything
Location: Great. Close to shopping and skytrain.
Wonderful experience. Close to sky train and very helpful staff especially Stephanie at front desk. We thoroughly enjoyed our stay and would not hesitate to recommend this hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Spacious rooms, but NOT family friendly.

Posted Jun 22, 2015
Good location next to the cryst mall shopping center. If you have kids this isn't ideal. No entertainment for them.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Loved my stay there

Posted Jun 22, 2015
Overall I was satisfied. Would be nice if they had water for drinking, and upgraded their internet to be much faster. Apart from that it was clean and quiet
4 out of 5
Recommended
for Everyone
by A verified traveler from Tacoma, Wa

Posted Jun 15, 2015
It was good for the price. Cheapest of all the hotels I'm looking at. Room is clean. Bed is comfy. Bathroom is clean. It was a good location too. Near the Metropolis mall with lots of restaurant around. About 40mins away from Downtown Vancouver. Only cons would be the parking lot surcharge. They should waive it.
5 out of 5
Recommended
for Everyone
by A verified traveler from British Columbia

Great Hotel Great Location

Posted Jun 15, 2015
Pros: The hotel is always clean and offers great service.
I have stayed at this hotel a couple of times. It always meets my expectations. Located across the street from Metrotown Mall, it is a great hotel for shoppers and also affords easy access to downtown via the skytrain. I would definitely recommend this hotel!
3 out of 5
Recommended
for Everyone
by A verified traveler from S

Nice enough-No hot water

Posted Jun 15, 2015
Nice enough, no hot water front desk hostess just said sorry about that. I thought Hilton was sapposed to he a bit fancier. My "view of New Westminster" was a view of a giant construction site. Ok. Nice lobby. Good for staying if you have to work, better to go into Vancouver if you're on a vacation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 8, 2015
The booking was quick and simple, and very last minute! They had an amazing room available for a decent price. It was amazingly clean, the stuff was very friendly and would definitely want to stay here on a future trip!
5 out of 5
Recommended
for Everyone
by A verified traveler from Y Kansas

Very convenient! Valued high class!

Posted Jun 5, 2015
Asian shopping mall below! But the hotel is very luxury and clean! Highly recommended!
5 out of 5
Recommended
for Everyone
by A verified traveler from vancouver

Nice hotel , close to shops

Posted May 21, 2015
Close to shops and all facilities. Coffee is good. Free internet ? Free Local calls
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

great location and comfort room

Posted May 12, 2015
Pros: Quiet AC/Heat and walkable to everywhere. The room is modern and comfortable.
Cons: maybe shower mat inside the bathtub. A bit slippery, waive the parking fee?
Location: major mall, many restaurants.
Great location, easy parking and easy access to shopping around the hotel. The room is modern and quiet.