Ratings based on 706 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 17, 2015
Great location, staff very professional, friendly and accommodating. The comments/observations offered were taken seriously, they do take pride in their hotel and the services they offer.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom BC

Close to shopping

Posted Apr 1, 2015
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 27, 2015
Great experience overall - Parking should have been free though
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2015
Good overall. Essentials were suitable for what we needed. No fan in the bathroom and weighted door automatically kept door closed which made for a humid and stuffy room. House keeping wasn't very thorough-didn't take out the full garbage and left melted ice in bucket. There were 3 children in the tiny hot tub (3ft x 4ft) during supposed adult hours (10-11pm) and I had to duck under a railing in order to awkwardly sit with children in the hot tub. There were no staff to enforce rules, but staff apologized for the inconvenience.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Nice hotel located near MetroTown

Posted Mar 16, 2015
Pros: Its location.
Cons: The bathroom had an unusual unpleasant odour but since it wasn't very overpowering and since I was there for only 1 night, I decided to ignore it.
Location: As I said, great shopping nearby in MetroTown.
The hotel itself was ok...not what I expected from a Hilton. It felt more like a 3 star hotel. The hotel staff were very accomodating and great though. Its location is great for shoppers.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel convenient for shopping and dining.

Posted Mar 4, 2015
With this price it will be great to include complementary breakfirst.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle, WA

Amazing experience because on amazing staff

Posted Mar 3, 2015
Pros: The STAFF
Cons: Nothing needed improved... Just give the staff a nice bonus due to their great work.
The staff was super nice, anytime we need anything... like our car from valet, or room upgrade if available or something sent to our room.. the staff did it right away without asking any questions or delaying. We kinda left the room messy, but next time we got in it was super clean and plus all of our clothes were folded neatly beside the bed. Thank you so much. The staff were so amazing, so cause of that our experience in the hotel was amazing. Only down side is that its kind too far from the downtown.... But the staff gave us a map, and told us where the metro is (within 5 mins away from hotel) and where to stop. Thank you so much!
4 out of 5
Recommended
for Everyone
by A verified traveler

The hotel was located in a convenient location

Posted Feb 27, 2015
Pros: The bed linens were lovely.
Cons: The decor in the hotel could have been improved. It was very stark in the lobby.
It was great to be able to walk to restaurants and it was close to where my meeting was being held.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom california

Stay at this hotel was okay

Posted Feb 17, 2015
Accomadation was good not great not worse. Free wi-fii but had to pay for parking .
5 out of 5
Recommended
for Everyone
by A verified traveler

Over the top!

Posted Feb 8, 2015
This hotel exceeded all of my expectations and the staff consistently went out of their way to make sure I was looked after well.