Thank you for taking a moment to rate your recent stay. We are very sorry to see your experience fell short of your expectations. We would very much appreciate receiving more information on where we fell short so that we may take steps to address any issues, we encourage you to please reach out to the hotel directly with more information. If we don't hear from you, we understand, and we hope we are given another opportunity to provide you with a fully successful and enjoyable stay.

Thank you for the wonderful rating and for posting your experience. We are so pleased you enjoyed breakfast, our team and our location. We hope we have the pleasure of welcoming you back soon!

Thank you for taking a moment to share your rating of your recent stay. We are saddened that your experience only warranted a 3/5 rating and invite you to contact the property directly if there was anything we could address. We would love to welcome you back and, as always, the team will strive to provide a 5/5 experience!

Thank you for rating your recent stay, we are so pleased that you felt safe and appreciated the cleanliness the housekeeping department works so hard to achieve. We hope we have the pleasure of welcoming you back!

Thank you for posting your positive feedback, we love seeing "it was a joy" to stay with us! We hope we have the pleasure of welcoming you back.

We love it when guest say their expectations were exceeded at our property, we are so pleased you enjoyed your room! Thank you for posting your positive feedback and we look forward to welcoming you back.

Thank you for the great score and kind feedback, we are so glad you enjoyed your room, the breakfast, and the team. We hope we see you again the next time you are in our area!

Thank you for the great feedback and rating! We're thrilled you were comfortable and enjoyed the amenities while away from home on business, we would love to welcome you back the next time you are in our area.

Thank you for taking the time to share your positive experience, we are thrilled you enjoyed your room and the team's friendliness. This is the kind of review we strive for, the team truly does care about our guests' comfort and it was our pleasure to host your stay. We look forward to welcoming you back!

Thank you for posting your great feedback regarding your stay, we are so happy the team's goal of meeting our guests' expectations and going beyond was appreciated and we love reading the positive comments. We hope we have the pleasure of welcoming you back!

Thank you for sharing your positive feedback, we are thrilled you enjoyed the breakfast and appreciated the room attendant team's efforts! We would love to welcome you back.

Thank you for the great score and positive feedback! All tubs and shower surfaces have been treated with an anti-slip coating, however if there is shower gel or soap in the tub it can get slippery. We do have bath mats available at the front desk upon request for any guest wishing extra stability. We thank you for your feedback and we will also check the coating to ensure it is still providing the necessary grip. We hope we have the pleasure of welcoming you back!

Thank you for taking a moment to rate your stay, we love seeing the 5/5 score and hope you enjoyed your time with us. We hope we have the privilege of welcoming you back!

Thank you for taking the time to share your positive rating of your stay with us, we are thrilled you felt your experience deserved a 5/5 score! We hope we have the pleasure of welcoming you back the next time you are in our area.

Thank you for sharing your positive experience, we are so happy to learn you enjoyed your stay and we really appreciate your recommendation. We would love the pleasure of welcoming you back!

Thank you for sharing your experience and for the positive feedback on the room, breakfast and our team. We love the 5/5 rating and are so glad you enjoyed your stay with us! We hope we have the pleasure of welcoming you back the next time you are in our area.

Thank you for taking a moment to rate your recent stay, we hope you were comfortable and felt at home. We would love the opportunity to welcome you back!

Thank you for taking a moment to post your rating of your recent stay, we are thrilled to see the 5/5 score! We would love the opportunity to host your next stay in the area.

Thank you for taking the time to post your review, we love it when guests say they will come stay with us again! We look forward to welcoming you back and we will strive to earn that last star.

Thank you for posting your review, we are so pleased to see the 5/5 rating and that you enjoyed the breakfast! We would love the pleasure of welcoming you back the next time you are in our area.

Thank you for taking a moment to share your wonderful 5/5 rating and kind words about our team member, we are thrilled you enjoyed your stay and that your welcome had a positive impact on your time with us! We hope we have the privilege of welcoming you back.

Thank you for your positive feedback, we appreciate your time taken to share your experience. We love seeing the 5/5 rating and are so pleased your stay was successful, we hope we have the pleasure of welcoming you back soon!

Thank you for taking the time to share your positive experience, we are thrilled you enjoyed your stay and appreciate the 5/5 rating and your kind words about the team. We would love the pleasure of welcoming you back the next time you are in the area!

Thank you for taking a moment to post your review and score, we are so happy to see the 5/5 rating and love your "amazing" comment! We hope we have the pleasure of welcoming you back soon.

Thank you for providing this valuable feedback, we do hope you reported the issue when you were here so that we could address it immediately. We are sorry this had such a negative impact on your stay, we hope we are given the opportunity to show you that this was an exception and provide you with a fully successful stay.

Thank you for sharing your experience, we are so sorry to see we did not meet your expectations. Please feel free to reach out to the hotel directly and share where we disappointed you, we would appreciate the opportunity to respond to your specific concerns. We hope you will give us another opportunity to provide you will a fully successful stay.

Thank you for sharing your positive experience and for the 5/5 rating, we love and appreciate your kind words about the team's service! We hope we have the pleasure of welcoming you back.

Thank you for sharing your rating of your stay with us, we love seeing the 5/5 score! We hope you enjoyed your time here and we would love the privilege of welcoming you back.

Thank you for taking a moment to post your rating of your recent stay, we are so pleased to see the 5/5 score! We appreciate the feedback and hope we are able to welcome you back soon.

Thank you for taking a moment to post your rating of your recent stay. We hope you were comfortable and enjoyed your visit. It would be our pleasure to welcome you back the next time you visit our area!

Thank you for sharing your rating of your recent stay, it brings us much joy to see the 5/5 score! We would love the pleasure of welcoming you back.

Thank you for taking the time to post the rating of your recent stay, we are so happy to see the 5/5 score! We would love to welcome you back the next time you are in our area.

Thank you for sharing your experience, we are pleased you enjoyed your room and the breakfast. We apologize if the front desk team did not give the usual welcoming vibe they pride themselves on, we will share your experience/perception as a coaching moment. We hope we have the pleasure of welcoming you back soon.

Thank you for rating your recent stay, we understand your disappointment in the lcd tv. This is the year of upgrading those units so we hope you come see us again and can enjoy the new tvs.

Thank you for taking the time to rate your recent stay, we hope you were comfortable and enjoyed your visit. We would love the opportunity to welcome you back the next time you are in the Surrey area.

Thank you for taking a moment to post your rating of your recent stay. We are so pleased to see the 5/5 rating! We hope you had a wonderful stay and we would love the pleasure of welcoming you back!

Thank you for taking a moment to post the rating of your recent stay. We hope you had a comfortable rest and that we met your expectations. We would love to welcome you back and have the opportunity to provide a 5/5 experience!

Thank you for sharing your experience, we love seeing the 5/5 rating! We are in the final stages of repairing a water leak, we are sorry if the visual of the unfinished work was disturbing. We look forward to having a fully repaired hallway soon. We hope we see you again the next time you are in our area!

Thank you for taking a moment to rate your recent stay. We hope you enjoyed your time with us and we would love the privilege of welcoming you back the next time you are in our area.

Thank you for taking a moment to post your rating of your recent stay with us, we are so pleased to see the 10/10 score! We hope you enjoyed your time with us and we would love to welcome you back the next time you are in our area.

Thank you for submitting your rating of your recent stay, we were so relieved to learn that 1/5 scored review entered for your previous stay was an error. We thank you for letting us know and we're thrilled you enjoyed your stays with us. We hope we have the pleasure of welcoming you back again!

Thank you for sharing your positive feedback and for the great score despite the inconveniences you faced during your stay. We are saddened that other guests disturbed you and apologize for the hot tub being down for the day. We look forward to welcoming you back and will do everything we can to earn your praise once again!

Thank you for rating your recent stay, we love seeing the 5/5 score! We hope we have the privilege of welcoming you back soon.

Thank you for sharing your feedback, we are very saddened to se that we did not meet your expectations in some way. We would appreciate it if you could share where we fell short directly with the property so that we can take steps to address your concerns and ensure it doesn't happen again. We hope you will give us another opportunity to host your stay to show you that our team is dedicated to providing 5/5 experiences.

Thank you for sharing your rating of your recent stay, we are thrilled to see the 10/10 score! We hope you had a great time while you were here and we would love the pleasure of welcoming you back the next time you are in the area.l

Thank you for sharing your rating of your recent stay. We are saddened to see the low score and wish to encourage you to reach out to the hotel directly so that we may address any concerns you have. We hope we have the opportunity to provide you with a stay that meets your expectations.

Thank you for taking a moment to rate your recent stay. We hope you enjoyed your time with us and we would love to welcome you back the next time you are in our area.

Thank you for sharing your rating of your recent stay, we love seeing the 5/5 scores! We hope you enjoyed your stay and we would love to welcome you back the next time you are in the area!

Thank you for sharing your rating of your recent stay with us, we are so happy to see the 5/5 score! We would love the privilege of welcoming you back the next time you are in our area.

Thank you for taking a moment to rate your recent stay. We are saddened to see that we did not meet your expectations. We would love to learn more details on your stay and learn where we fell short in order to take steps to address any concerns and make changes to improve the guest experience. Please feel free to reach out to the hotel directly, we hope to hear from you Once again, we are sorry that we did not provide the exceptional stay experience our team pride themselves on giving all our guests. We hope we have another opportunity to show you a wonderful stay.