Ratings based on 119 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the highway.

Posted Sep 1, 2014
Pros: Close to the highway. Clean, comfortable and included parking, wifi and breakfast.
Cons: There was a light out in the parking lot which should have been replaced.
A last minute decision to visit the PNE found us doing a quick search for a place to stay for the night rather than driving the 3 1/2 hours home. This hotel is conveniently close to the highway, easy to find and met all of our needs. It was clean, comfortable and very quiet. It was a perfect fit and included breakfast. We were up and on our way early the next day after a great rest.
2 out of 5
by A verified traveler

Little disappointing stay

Posted Aug 20, 2014
I stayed at the hotel one night with family of 5, used the hotel's very uncomfortable Sofa bed, worst sofa bed mattress quality. Few days later I found a charge on my credit card, called them 3 consecutive days to find out what is that for and they were not able to trace why did they charge exactly, Staff was not sure if this for extra guest and they were keep telling me they will call me back and advise but no one called me, finally on 3rd day they said it has been returned to my credit card which I didn't receive yet after 5 days has been passed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel for a great price!!

Posted Aug 19, 2014
Pros: Good clean rooms, Comfortable Bed, Friendly staff, Free Breakfast and Swimming pool.
Location: Downtown(Hop-on-Hop off), Stanley Park, Capilano Bridge, Grouse Mountain, Surrey Central. Take Skytrain to downtown as parking is very expensive.
The room was nice. Our stay was very enjoyable. The staff were very helpful they provided us with what we wanted. We enjoyed the free breakfast every morning. Kids loved the swimming pool. The bed was very comfortable. Usually when i travel and stay in hotel, i get a backache/neck ache whenever i sleep in those beds. Surprisingly this hotel did not give me any of those. If you are going to downtown , this hotel is 45 minutes away, take the skytrain from King George it is the best option.
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

Posted Aug 13, 2014
We were looking for a CLEAN hotel and that's what we got. Location in suburban setting, a bit far away from the city but many closely amenities.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

A quick pleasant stay

Posted Jul 21, 2014
I stayed here overnight in order to prevent driving to a nearby event that started early in the next morning. Check in was easy, the room was clean and everything overall was quite smooth. The hotel staff were courteous and helpful when I need some extra bathroom items. All in all a pleasant stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from san francisco

Posted Jul 11, 2014
Hotel is great, rooms are clean, swimming pool is awesome, breakfast is very good. We enjoyed our stay and will definitely come back to this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Stay

Posted Jul 2, 2014
Cons: No comments
The staff at this Hotel was extremely helpful in making my family and I comfortable during our stay. The front desk, cafeteria and hotel staff, including guest services persons were very professional and considerate in ensuring all our needs were met. They provided the utmost customer service in courteous available at this level of hospitality.
5 out of 5
Recommended
for Everyone
by Jill from Ottawa, ON

Convenient location

Posted Jun 26, 2014
Pros: Location, price, rooms are well laid out.
Location: Easy to find, good location for our needs. Close to shopping and amenities.
We stayed twice at this location within 2 weeks. It was conveniently located for our stay. We like Holiday Inn Express as we always know what to expect and enjoy the breakfast.
5 out of 5
Recommended
for Families
by Poppa Rick from Beaumont, Alberta

great stay with our grand kids

Posted Jun 23, 2014
Pros: pretty much everything
Cons: everything was just right
Location: lots of shopping and restaurants nearby.
We're from Edmonton and got to spend some quality time with our Grand kids. They loved the pool and the breakfast. The room was clean and the staff were nice. Thank you.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Great place to stay

Posted Jun 20, 2014 on Hotels.com
Always a great place to stay, staff very friendly & helpful but the breakfast has changed, not liking some of the Holiday Inn Chain changes on that part.