Ratings based on 509 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Personal Event
by Paul A.

This traveler left a rating score only Posted Nov 1, 2014 on Hotels.com
2 out of 5
Recommended
for Business Travelers
by Brian

This traveler left a rating score only Posted Oct 27, 2014 on Hotels.com
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Oct 20, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel in downtown

Posted Oct 20, 2014
A small hotel in downtown Richmond. Everythings good. Will stay there again next time.
4 out of 5
Recommended
for Everyone
by A verified traveler

convenient place to stay

Posted Oct 19, 2014
Pros: Attentiveness of staff
Location: Location was very convenient for me
I arrived and went to my room and it wasn't cleaned at all. Upon telling the staff they found me another room immediately and they ensured my room was in top shape.
4 out of 5
Recommended
for Families
by Gordon

This traveler left a rating score only Posted Oct 14, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 13, 2014
Cons: The only thing that was frustrating was that the wifi did not work well.
Overall great hotel! Clean, beds comfortable, breakfast good. The hotel staff were very helpful in finding local restaurants and giving directions.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Wisconsin

Flying out

Posted Oct 12, 2014
Pros: roomy
Cons: Nothing
Location: Don't know - just used the shuttle to the airport.
We had a rental car from Enterprise and it was easy to drop off and got a shuttle to the hotel. Good restaurant a short walk. Breakfast was good and convenient and we took a shuttle to the airport.
5 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Oct 10, 2014 on Hotels.com
5 out of 5
Recommended
for Families
by A verified traveler

Our #1 choice when staying in Richmond

Posted Oct 8, 2014 on Hotels.com
This is our third time staying at this hotel and, once again, we were very satisfied. The location may not be the most convenient for some travelers if you don't have a car as you would have to walk about 15 minutes to find the nearest restaurants and shopping centres, but it's never a problem for us because we always drive.