Ratings based on 318 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice one

Posted Mar 24, 2015
Excellent hotele I really like it,so clean and nice breakfast :)
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2015
This is a nice hotel and very clean. The only negative is the sound of the Sky Train so if you can get a room on the other side of the building you will be much better off.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 12, 2015
I liked it I am coming back on March25,15 It was a nice experience I will recommend to my friends
5 out of 5
Recommended
for Families
by A verified travelerfrom Seattle, WAW

Very comfortable beds, clean room and quite.

Posted Feb 27, 2015
Pros: We been here before and we will come back later this year. Reasonable price, free parking and free breakfast.
Cons: The 3 of us stayed in room 425 The mirror in that corner is too narrow to get in front to see yourself.
Location: We like to shopped at the ZARA store. Pastries at the Saint Germain Bakery.
There is still too much construction leading to the mall and I fall down and hurt my knees. Have to go outside this time before you have a entrance door from the lobby.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Williams Lake

Good place

Posted Feb 16, 2015
Close to shopping. Close to sky train station. Make sure you take earplugs if you are on that side of the building. Overall a good place to stay. Breakfast was good.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom BJ

Unplanned Vancouver trip

Posted Feb 13, 2015
Pros: Close to Sky Train
Location: Close to Metro Mall
Recommend by friend. Location is good as closed to Sky Train. Train to downtown take around 15-20 minutes. Facilities is minimal.
Comment from Hotel Management
Mar 6, 2015 by Evelyn, Hotel Management
Dear BJ, We are so glad you enjoyed your stay with us. Its true you cannot get closer to the Skytrain than the Holiday Inn Express Metrotown and Metrotown shopping is directly beside the hotel too. Thank you again for your comments and we hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 9, 2015
Great location and good breakfast. Would stay again.
Comment from Hotel Management
Mar 6, 2015 by Evelyn, Hotel Management
We agree with you and look forward to having you stay again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver Island

nice business hotel

Posted Jan 27, 2015
Pros: good location
Cons: nice staff who are very helpful.
Location: Shopping and places to eat out.
Staff are friendly and allowed us to check in two hours earlier because we were soaked in the rain on the 1st day when we arrived.
Comment from Hotel Management
Mar 12, 2015 by Evelyn Gut, Hotel Management
We are so pleased that you have been able to enjoy some of our friendly hosptitality while you were staying with us and we hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chilliwack, B.C.

Awesome location. Newly Renovated

Posted Jan 19, 2015
Cons: Fruit platter for breakfast buffet
Stayed overnight and loved the convenience of it being right next door to Metrotown shopping centre, a major city bus loop, and the sky train. The hotel seems to have been newly renovated. Our room was very nice, as well as all the facilities. We loved being able to swim in the evening until 10 pm outside, on the rooftop pool. The water could have been a little bit warmer, but it was neat swimming at night with all the lit skyscrapers looming around us. Awesome outdoor shower for after swimming.
Comment from Hotel Management
Jan 22, 2015 by Linda, Hotel Management
Dear Barbara, Thank you so much for your comments regarding your recent stay with us. We are so please that you enjoyed the location and the outdoor pool we do have the perfect location beside Metrotown shopping and the Skytrain to Vancouver, we look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom BC

Nice hotel

Posted Jan 16, 2015
Pros: Close to stores, mall, skytrain. It has a morning breakfast.
Location: Metrotown Mall is right beside it. On the other side there are restaurants, the Crystal Mall. Skytrain across the street.
I really like this hotel, I've stayed here numerous times before. I am glad that the construction is done with. And how close it is to the mall, and skytrain.
Comment from Hotel Management
Jan 22, 2015 by Linda, Hotel Management
Dear CK, Thank you for taking the time to complete the guest survey. We hope you got lots of shopping done at Metrotown, it certainly does every store you could possibly want. We look forward to seeing you again soon.