Ratings based on 309 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travelerfrom Seattle, WAW

Very comfortable beds, clean room and quite.

Posted Feb 27, 2015
Pros: We been here before and we will come back later this year. Reasonable price, free parking and free breakfast.
Cons: The 3 of us stayed in room 425 The mirror in that corner is too narrow to get in front to see yourself.
Location: We like to shopped at the ZARA store. Pastries at the Saint Germain Bakery.
There is still too much construction leading to the mall and I fall down and hurt my knees. Have to go outside this time before you have a entrance door from the lobby.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Williams Lake

Good place

Posted Feb 16, 2015
Close to shopping. Close to sky train station. Make sure you take earplugs if you are on that side of the building. Overall a good place to stay. Breakfast was good.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom BJ

Unplanned Vancouver trip

Posted Feb 13, 2015
Pros: Close to Sky Train
Location: Close to Metro Mall
Recommend by friend. Location is good as closed to Sky Train. Train to downtown take around 15-20 minutes. Facilities is minimal.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 9, 2015
Great location and good breakfast. Would stay again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver Island

nice business hotel

Posted Jan 27, 2015
Pros: good location
Cons: nice staff who are very helpful.
Location: Shopping and places to eat out.
Staff are friendly and allowed us to check in two hours earlier because we were soaked in the rain on the 1st day when we arrived.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chilliwack, B.C.

Awesome location. Newly Renovated

Posted Jan 19, 2015
Cons: Fruit platter for breakfast buffet
Stayed overnight and loved the convenience of it being right next door to Metrotown shopping centre, a major city bus loop, and the sky train. The hotel seems to have been newly renovated. Our room was very nice, as well as all the facilities. We loved being able to swim in the evening until 10 pm outside, on the rooftop pool. The water could have been a little bit warmer, but it was neat swimming at night with all the lit skyscrapers looming around us. Awesome outdoor shower for after swimming.
Comment from Hotel Management
Jan 22, 2015 by Linda, Hotel Management
Dear Barbara, Thank you so much for your comments regarding your recent stay with us. We are so please that you enjoyed the location and the outdoor pool we do have the perfect location beside Metrotown shopping and the Skytrain to Vancouver, we look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom BC

Nice hotel

Posted Jan 16, 2015
Pros: Close to stores, mall, skytrain. It has a morning breakfast.
Location: Metrotown Mall is right beside it. On the other side there are restaurants, the Crystal Mall. Skytrain across the street.
I really like this hotel, I've stayed here numerous times before. I am glad that the construction is done with. And how close it is to the mall, and skytrain.
Comment from Hotel Management
Jan 22, 2015 by Linda, Hotel Management
Dear CK, Thank you for taking the time to complete the guest survey. We hope you got lots of shopping done at Metrotown, it certainly does every store you could possibly want. We look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2015
Hotel staffs were very kind and provided best service. The location was also great for access to shopping and public transportation to downtown Vancouver. I'd recommend this hotel to my frie ds.
4 out of 5
Recommended
for Families
by A verified travelerfrom nanaimo

close to lots

Posted Dec 28, 2014
Pros: good breakfast included
Location: shopping
great for families! includes microwave and fridge, free parking, wifi
Comment from Hotel Management
Dec 30, 2014 by Linda, Hotel Management
Thank you for leaving a comment. The rooms have all been completely renovated this december and are fresh and modern. We have also just completed a complete upgrade of our Free Wifi service for tall the guestrooms so we are glad you enjoyed your stay. We look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to sky train and Metrotown mall

Posted Dec 4, 2014
Overall very good experience, only concern no functional pool and only one elevator during renovation
Comment from Hotel Management
Dec 5, 2014 by Linda, Hotel Management
Thank you for posting a review of your stay with us. We apologize about the pool not being available. We are undertaking an important maintenance project, and we try to choose the winter time, as there is less demand. We expect to have our pool up and open again in a week. It is a heated outdoor pool, so it is normally open year-round. We are also in the final 10 days of completing our elevator replacement project, so on your next stay, we will have 2 brand new elevators serving our hotel. We hope to see you again when you next visit our area. Linda Griffiths- General Manager