Ratings based on 327 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom minneapolis

Hotel is very close to the mall. Very convenient

Posted Apr 21, 2015
Pros: Good breakfast which is included in the hotel daily rate. There is also free parking.
Cons: Should have a safe box in the room, more sound proof rooms due to loud sound coming from the subway rail station. This wakes us up very early in the m
Location: Closed to the shopping mall, closed to public transportation .
Staff are very nice and friendly. The hotel let us park for free for few hours in their parking garage after we checked out. They arranged our tour to Victoria Island.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom BC

Good quality, reasonable price

Posted Apr 21, 2015
Positive: nice beds, new renovations, spacious rooms, decent free breakfast, good pool Negative: a little noisy from Sky Train but if you're used to city noise it probably won't bother you.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Maniwaki

Posted Apr 14, 2015
Pros: location
Great staff, great Hotel, Will definetly be staying here again on my next visit to Vancouver
4 out of 5
Recommended
for Everyone
by A verified traveler

Every time for Vancouver trips!

Posted Apr 8, 2015
Pros: A few steps from Metro town and Asian market in Crystal Mall.
Cons: Parkage please.
Location: Metro town, Library, Chinese fresh market (good price), Sushi and Dim Sum on Kingsway.
I enjoy staying at here as always and this time is 5th time stay here. Super close to Metro town. My first stay was when the hotel was not renovated and now new look! Bed is really comfortable and pillows too. One thing I always complain when stay at any hotel is water. Holiday Inns express has no problem. I enjoy shower and bath. If you do not mind the sound of sky train, you will enjoy staying here. Breakfast is great - eggs, sausage, pancake machine..... I enjoy the meal as much as staff who are so friendly. Parking lot needs attention. I hope once hotel done with renovation, I will feel safe parking here.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Prince Albert,SK

Clean rooms and comfy beds.

Posted Apr 4, 2015
Pros: The new beds are comfy and they have large two pillows. One firm and one soft.
We came to Vancouver to visit our son in art school. Beside the construction around the hotel and the blocked connection to the Metro town mall , we really liked the hotel. We found the location to the sky train valuable and the mall very handy. The staff where helpful and the breakfast nice.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta

Nice hotel and near metrotown mall.

Posted Apr 2, 2015
Unfortunate the hotel is still under construction. Sometimes early in the morning there was noise from outside every day.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kamloops BC

Convenient Location

Posted Mar 28, 2015
Pros: Nice Location, Quiet.
Cons: A little expensive
Location: Metrotown Mall, Good restaurants, Sky train.
This hotel is conveniently located for shopping and rapid transit. It was also quieter then I expected.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice one

Posted Mar 24, 2015
Excellent hotele I really like it,so clean and nice breakfast :)
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2015
This is a nice hotel and very clean. The only negative is the sound of the Sky Train so if you can get a room on the other side of the building you will be much better off.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 12, 2015
I liked it I am coming back on March25,15 It was a nice experience I will recommend to my friends