Ratings based on 348 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Good hotel if you want to stay in the North Shore

Posted Aug 1, 2015
Pros: comfortable stay, nice pool and hot tub.
Cons: The food in The Pantry could be better.
Location: It is not in a great location because of the main roads that surround the hotel and you need a car to access restaurants and shops.
Comfortable stay and friendly staff. However, if you don't know the roads surrounding the hotel, beware! It is confusing and several times we ended up on the wrong road trying to access the hotel. Also there are few shops/restaurants within walking distance so you need a car.
4 out of 5
Recommended
for Families
by A verified traveler from UK

Good position to explore North Vancouver

Posted Jul 25, 2015
Pros: The position of the hotel was good for tourists.
Cons: Hotel maintenance needs improving. Resturant menu needed a makeover and better variety each night. After a couple nights you would have to go out.
Location: The location is ideal for Stanley Park, the Supension Bridge and the gondola ride.
Lovely hotel. Well situated for touring Vancouver. Good parking facilities and all amenities you could require in a hotel. Maintenance in the hotel seemed a little poor. Lift wasn't working when we arrived the pad to call the lift was half off the wall. Tap in the Ensuite leaked. The Resturant was poor. Menu limited, not well presented or cooked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to mountain

Posted Jul 25, 2015
Pros: the front desk staff
Cons: the bed mattress
Location:
If I to return to Vancouver I would return to this hotel
Comment from Hotel Management
Jul 30, 2015 by gm@hinorthvancouver.ca, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, C.Alam GM
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Nice stay and close to points of interest

Posted Jul 12, 2015
Nice stay. Clean. Hallway on my floor was warm for some reason. Close to Capilano Sud pension Bridge and Deep Cove.
Comment from Hotel Management
Jul 15, 2015 by gm, Hotel Management
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, C.Alam GM
4 out of 5
Recommended
for Everyone
by A verified traveler from north Vancouver

Large facility with everything you need

Posted Jul 11, 2015
It's one of the nicer holiday inns I've ever stayed in. Large, well-kept grounds, and lots of parking. The room is also a nice size and came of the small kitchenette. Mine had a view of a nicely landscaped parking lot, but others may have better views. A nice array of facilities though I thought the pool was a bit small. The sauna was a nice addition though. Also a small gym with enough equipment for a decent workout. The restaurant doesn't look like much but my salmon dinner was surprisingly delicious. Prices are also reasonable.
Comment from Hotel Management
Jul 15, 2015 by gm, Hotel Management
Thank you so much for your four star review on your stay with us. We appreciate your time and pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope to welcome you back on your next visit to the area. Sincerely, C.Alam GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Beautiful grounds and spacious rooms

Posted Jul 7, 2015
We decided to spend a little more than our average because hotels in Vancouver were heavily booked that night. For the higher price we got a spacious room, swanky lobby area, and beautiful grounds with a waterfall. We even thought of taking advantage of the liquor store right next to the hotel restaurant. Even the ice machine area on each floor is in a separate keyed access room with seating and a window! Only negatives are lack of free breakfast and difficult path to the hotel off of the highway.
Comment from Hotel Management
Jul 11, 2015 by gm, Hotel Management
Thank you for your time to share your stay review regarding the Hotel and our team. We are very pleased you enjoyed the overall experience and your comments regarding the lack of free breakfast and location of the Hotel has been noted. We hope to see you again in the future. Sincerely, C.Alam |GM
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice Hotel

Posted Jul 3, 2015
Pros: very nice hotel
Cons: no
Location: No other restaurants in the area apart from a pizza takeaway There was a superstore close by which was handy for any shopping required
Only problem was the lack of restaurants in the area. Whilst the hotel restaurant was good it would have been nice to have had a choice of eating elsewhere.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 2, 2015
The location of the hotel is perfect for travelling around the Vancouver area. Our room was cleaned to a very high standard every day. We also liked the convenience of the restaurant for a good choice of breakfasts and the social activities on offer in the pub in the evening.
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Nice hotel

Posted Jun 22, 2015
The rooms are a bit small but clean. The staff is very friendly and was great. This is a good hotel for the price you pay.
Comment from Hotel Management
Jun 30, 2015 by charmaine, Hotel Management
All of us at the Holiday Inn & Suites North Vancouver thank you for staying with us. I am pleased to hear of your positive stay experience and good value and our friendly team. We hope to welcome you back on your next visit to the area. Sincerely, C.Alam |GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Posted Jun 21, 2015
Great facilities. Friendly and extremely helpful staff. North Vancouver with great public transport. Close to Lynn canyon, Grouse mountain and capillano bridge.
Comment from Hotel Management
Jun 22, 2015 by charmaine, Hotel Management
Thank you for taking time to share your experience at our Hotel. We value your feedback. Sincerely, Guest Services Team