Ratings based on 82 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Nov 12, 2013
for Everyoneby Stacey from Edmonton, AB
Excellent service, great stay with a babyPosted Nov 6, 2013
Hotel staff were excellent. The pool was down and we were offered passes to the nearby rec center, since we have a baby it was inconvenient for us to pack up and go there after being ready for the hotel pool, but we appreciated the gesture. Kids eat free at the restaurant and we were pleased to see healthy choices, staff there were also excellent. The room was very clean and comfortable, the temperature was a bit hard to control, but that was minor. Overall we thoroughly enjoyed our experience and the pool was expected to be fixed shortly after we left. We travelled with our 11 month old and were treated very well and was allowed a late check out.
for Everyoneby A verified traveler
Nice, new hotel.Posted Nov 4, 2013
Pros: It was new, and beds were awesome.
Cons: The finishings in the bathroom could be better and the caulking around the tub was moldy.
Location: decent pub off of the lobby to watch the game and great drink specials
Nice new hotel. The indoor pool was a bit small and the pool heater was broken when we arrived but not a big deal.Great value for this hotel.The beds were very comfy.The bar downstairs is great for watching the game and drinks specials were awesome. I would stay at this hotel again.
for Everyoneby Ahmed from Fresno, California
Nice hotel to stay at for a short stayPosted Oct 28, 2013
Pros: Its still clean and quiet. There is no charge for parking as well as no charge for internet use which is a feature I always like.
Cons: Maintenance could be improved. There was no hot water at all on Sunday in the morning when we checked out of the hotel.
Location: You need your own car or a rental if you plan on going places. There's hardly anything to do near by.
We stayed at this hotel two years ago. We liked this hotel since it's not too far away from the US -Canada border and near our family members.
for Business Travelersby A verified traveler
Convenient location in south SurreyPosted Oct 21, 2013
Pleasant and convenient hotel - situated near a shopping complex with restaurants and stores.
for Everyoneby Ron from Alberta Mid-West
visit with relativesPosted Oct 7, 2013
it was generally a good experience. One of the things a surprised us was how poor the plumbing system seems to be. Intermittent hot/cold at the sink/shower and old straight wall tubs. But a good place to stay overall. Staff was very pleasant.
for Everyoneby Tyla from Edmonton
Great hotel:)Posted Oct 1, 2013
Cons: to get a hot tub
Location: There was lots close by, Tim Hortons, McDonalds, drug store, grocery store all across the street:)
I really enjoyed my stay. The only thing it was missing was a hot tub.:) We had a king size bed which was so comfy!!! Hotel was all very clean, friendly staff. would definitely go back.
for Overnight Stay Before Destinationby Rick from Sorrento
Nice place, Rowdy neighborsPosted Sep 2, 2013 on Hotels.com
It was a waste of our money as we did not get a good nights sleep. There was a large group of young men next door. They spilled out into the hallway and were noisy. It was impossible to stay asleep with the noise. Front desk did not answer on our first call. When we did get through to the front desk they were not able to control the noise. It was a long drive home as we were tired. My wife complained, so far HI has not contacted us as promised by the front desk staff.
Recommendedby A verified traveler
Posted Aug 28, 2013 on Hotels.com
for Familiesby A verified traveler
Great location and poolPosted Aug 12, 2013
It was great to come back to the hotel to have time in the pool after a long day in the heat. My girls loved it. It easy to get to the Hwy 1 and to Whiterock.