Ratings based on 155 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent customer service

Posted Jul 23, 2014
We stayed here while going to medical appointment. Location was great. Room pleasant with nice view. Pool clean and maintained. But the front desk personnel were what made me fill out this review. Fabulous!
Comment from Hotel Management
Jul 30, 2014 by Danny, Hotel Management
Dear guest, Greetings from the Holiday Inn Vancouver-Centre. I would like to thank you for your comments on our excellent customer service and great location. If there is anything else we can assist you with in the future, please do not hesitate to let us know. Best regards, Danny Guest Services Manager Best regards, Danny Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

clean room with nice view

Posted Jul 14, 2014
Pros: height
it is not a very busy place so we can enjoy nice view without being crowded
Comment from Hotel Management
Jul 16, 2014 by Danny, Hotel Management
Dear guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards, Danny Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco CA USA

Good location at bargain price

Posted Jul 10, 2014
Pros: Location, comfort, business center, free wifi, in-house restaurant,
Cons: Air condition was a bit noisy; wall art was ugly, false alarm fire alarm maddening, hotel kitchen needs a new waffle-maker!
Location: We found the location ideal: near our friends, but also near major attractions like Granville Island and Yaletown. Lots of shops nearby.
We picked this location to be near friends, but it turned out that it was a great location. Hotels are less expensive here and it's still within walking distance of Granville Island and Yaletown. We could have walked to Stanley Park, too, but we are strong hikers. There were some problems: a fire alarm which went off and turned out to be a false alarm, but not before scaring and inconveniencing us....I was just getting out of the shower and we were on the 14th floor! And the breakfast was diminished by the fact that "our waffle-maker is malfunctioning....we can offer you frozen waffles"....no thanks. Parking is expensive in all Vancouver hotels, but at least it was "only" $17 per night compared to as much as twice that in downtown hotels. The room was clean, quiet, comfortable and had nice views (wall art left much to be desired), but it was small. We would return if we are ever in Vancouver again.
Comment from Hotel Management
Jul 16, 2014 by Danny, Hotel Management
Dear CEW, Greetings from the Holiday Inn Vancouver-Centre. Thank you very much for your comments on our convenient location and affordable parking fee. I would also like to apologize for the inconvenience caused by the false alarm and toaster not working properly. Best regards, Danny Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Central

Posted Jul 8, 2014
Convenient and great location. Good hotel, spacious rooms, helpful staff and clean.
Comment from Hotel Management
Jul 16, 2014 by Danny, Hotel Management
Dear c.s., Greetings from the Holiday Inn Vancouver-Centre. I would like to thank you for your comments on our convenient location and helpful staff. We look forward to seeing you again. Best regards, Danny Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Nanaimo, BC Canada

The hotel was clean and comfortable.

Posted Jul 6, 2014
Pros: clean
Cons: nothing that stood out
Location: didn't explore to much but the cactus club was a near by walk.
The hotel was clean and comfortable as most Holiday Inn's are. We requested two beds when i booked this on expedia. we ended up with one double bed. It was a good thing i was traveling with my cousin and she was comfortable sharing the bed. I asked for a room with two beds or a king and they did on have anything available. we ended up wanting to eat something late and the only place open in walking distance was the cactus club. I'd stay here again if we needed.
Comment from Hotel Management
Jul 18, 2014 by Danny, Hotel Management
Dear Andrea, Greetings from the Holiday Inn Vancouver-Centre. I am happy to hear you enjoyed your stay with us. I am sorry that we didn't have any rooms with two double beds available. We look forward to seeing you again. Best regards, Danny Guest Services Manager
5 out of 5
Recommended
for Everyone
by Gil from Saskatoon, SK, Can.

Great location near downtown

Posted Jun 30, 2014
Pros: Convenience, pool.
Cons: N/A
Location: 2 main drug stores for shopping purposes; near skytrain station; great breakfasts at nearby IHOP and supper at Cactus Club Cafe
Nice pool and patio. Good food in cafe. Very good staff.
Comment from Hotel Management
Jul 11, 2014 by Danny, Hotel Management
Dear Gil, Greetings from the Holiday Inn Vancouver-Centre. I am very happy to hear you enjoyed your stay with us. We look forward to seeing you again. Best regards, Danny Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 16, 2014
Hotel staff were very friendly and accommodating.....letting us in to a room early...suggesting dinner options and booking an early morning van to the airport.
Comment from Hotel Management
Jun 19, 2014 by Danny, Hotel Management
Dear guest, Greetings from the Holiday Inn Vancouver-Centre. I would like to thank you for your comments on our friendly and accommodating staff. please do not hesitate to let us know if there is anything else we can assist you with in the future. Best regards, Danny Guest Services Manager
5 out of 5
Recommended
for Everyone
by Skip from kent

This is a great place nice and clean.

Posted Jun 11, 2014
Pros: Parking fees
Location: Whole foods
The A/C was great the noise from the traffic you could hardy here.
Comment from Hotel Management
Jun 19, 2014 by Danny, Hotel Management
Dear Skip, Greetings from the Holiday Inn Vancouver-Centre. I would like to take this opportunity to thank you for your comments on our recently renovated hotel. Please do not hesitate to let us know if there is anything else we can assist you with in the future. Best regards, Danny Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location for Children's Hospital

Posted Jun 8, 2014
Pros: Location
Cons: Food.
Location: Very central lots nearby.
Booked into this hotel because of the price and location to Children's Hospital. Room was clean. Bathroom was very nice (newer). Room service food was very middle of the road (boring for the price). Staff were professional. Parking is good, but not great for larger vehicles (e.g. trucks).
Comment from Hotel Management
Jul 11, 2014 by Danny, Hotel Management
Dear guest, Greetings from the Holiday Inn Vancouver-Centre. I would like to thank you for your comments on our professional staff and convenient location. Best regards, Danny Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nicely renovated

Posted May 28, 2014
Pros: Location is ideal, comfortable full service and overall friendly staff.
A very nice hotel close to a lot of medical buildings great area for restaurants.
Comment from Hotel Management
Jun 3, 2014 by Danny, Hotel Management
Dear guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you very much for your comments on our convenient location. Please do not hesitate to let us know if there is anything else we can assist you with in the future. Best regards, Danny Guest Services Manager