Ratings based on 278 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom courtenay, BC

Good hotel on Broadway near the hospital

Posted Jan 28, 2015
Very clean and modern room. Annoyances: the toilet was plugged, the shower feeble, the hairdryer stopped working every minute or so. Pro: taxis readily available, nice dim sum restaurant next door.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom kelowna

Short stay medical appointment

Posted Jan 15, 2015
Pros: Location, location, location
Cons: More affordable food/drink within the hotel
Location: Excellent. To many to list
The location is excellent in relation to medical offices/hospital. Also great location to eatery's, pharmacy's . In house restaurant/bar quite pricey. Should discount meals/beverages to hotel guests.
Comment from Hotel Management
Jan 22, 2015 by Danny, Hotel Management
Dear Gerry, Greetings from the Holiday Inn Vancouver-Centre. I would like to thank you for your comments on our excellent location. Please do not hesitate to let us know if there is anything else we can assist you with in the future. Best regards, Danny Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to services and family

Posted Dec 29, 2014
Perfect for our needs at this time - clean, quiet, the amenities and service was good.
Comment from Hotel Management
Dec 30, 2014 by Danny, Hotel Management
Dear guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards, Danny Guest Services Manager
5 out of 5
Recommended
for Families
by A verified travelerfrom Prince Georges

Close to shops and restaurant.

Posted Dec 23, 2014
walking distance to lots of restaurants and stores. Less then $10 dollars cab ride to anywhere downtown. Was close to Children hospital where we had appointments for 2 days. short walk to the water and parks. about half hour beautiful walk to Grandville Island with its market and so much to see... Pool is nice and warm!!! Priced great for the quality.
Comment from Hotel Management
Dec 30, 2014 by Danny, Hotel Management
Dear Yan, Greetings from the Holiday Inn Vancouver-Centre. I would like to thank you for your comments on our convenient location. And I am happy to hear you had a chance to relax in our heated indoor pool. If there is anything else we can assist you with in the future, please do not hesitate to let us know. We look forward to seeing you again. Best regards, Danny Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kirkland, WA

Nice, quiet hotel in the West End.

Posted Dec 18, 2014
Pros: We liked the staff, the spacious and well-lighted parking garage, the work-out room, the breakfast buffet, the clean room, and the check-out system.
Location: The hotel is centrally located in the West End, on Broadway.
We arrived before the official "check-in" time, but the room was ready, so we didn't have to wait. The desk clerks willingly helped me to meet up with my sister when she arrived. The lobby, halls, and our room were spotless. Check-out was by phone, so there was no wait at the desk.
Comment from Hotel Management
Dec 18, 2014 by Danny, Hotel Management
Dear Sandy, Greetings from the Holiday Inn Vancouver-Centre. I am happy to hear you enjoyed your stay with us. We look forward to seeing you again. Best regards, Danny Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel

Posted Dec 10, 2014
I stay here often for work and the hotel is always extremely consistent with their service level, room comfort and friendliness. Definitely a good option!
Comment from Hotel Management
Dec 12, 2014 by Danny, Hotel Management
Dear guest, Greetings from the Holiday Inn Vancouver-Centre. I would like to thank you for your comments on our consistent service level. We look forward to seeing you again. Best regards, Danny
Comment from Hotel Management
Dec 12, 2014 by Danny, Hotel Management
Dear guest, Greetings from the Holiday Inn Vancouver-Centre. I would like to thank you for your comments on our consistent service level. We look forward to seeing you again. Best regards, Danny Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

A surprise on Broadway

Posted Dec 3, 2014
Pros: Clean, modern, comfortable.
Cons: Parking price could be lowered, not good value.
Location: Granville Island, and only a two minute walk to a sky train station
Close to sky train, walkable to Granville and downtown. Very clean hotel, much classier on the inside than I expected when we drove up. Our room was right next to the elevator (sort of wrapped behind it) and we were dreading the sound all night but we never heard it at all. Nice view as well. Only downside is parking is a bit steep considering there really isn't much security and when we were there it was practically empty.
Comment from Hotel Management
Dec 4, 2014 by Danny, Hotel Management
Dear guest, Greetings from the Holiday Inn Vancouver-Centre. I would like to thank you for your comments on our convenient location. I am sorry you find our parking rate expensive. Our rate is very comparable with hotels in the area. As for security, our staff do tour the entire hotel often. Of course, we do recommend not to leave anything visible in the vehicle anywhere in Vancouver. If there is anything else we can assist you with in the future, please do not hesitate to let us know. Best regards, Danny Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is very close to VGH and Diamond Center

Posted Dec 2, 2014
Pros: Proximity to work
Cons: I did not like the varying rate from Monday to Friday.
Hair dryer did not work. I reported this to front desk. No change to broken hair dryer. Called again the second time and a repairman was up within 15 minutes. Provided brand new hair dryer. No further problems.
Comment from Hotel Management
Dec 9, 2014 by Danny, Hotel Management
Dear Guest, Greetings from the Holiday Inn Vancouver-Centre. I am very sorry for the inconvenience as your first hair dryer didn't work. I am happy to hear that the replacement unit resolved the issue. I would also like to thank you for your comments on our convenient location. Best regards, Danny Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

nice hotel

Posted Nov 26, 2014
Pros: cleanliness, convenience and helpful staff
Cons: none
Location: very centralized
Nice place look forward to my next trip to Vancouver
Comment from Hotel Management
Nov 28, 2014 by Danny, Hotel Management
Dear Nick, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and we look forward to seeing you again. Best regards, Danny Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom telkwa

location

Posted Nov 19, 2014
Pros: location
located nicely between the skytrain station and my medical appointment @1371 broadway--
Comment from Hotel Management
Nov 22, 2014 by Danny, Hotel Management
Dear colin, Greetings from the Holiday Inn Vancouver-Centre. I would like to thank you for your comments on our good location. If there is anything else we can assist you with in the future, please do not hesitate to let us know. Best regards, Danny Guest Services Manager