Ratings based on 334 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from 横浜

空港へのアクセスの良いホテル

Posted Jul 28, 2015
スカイトレインのカナダライン一本で空港、ダウンタウンともアクセスしやすい。最寄駅からもスーツケースを転がして問題なく到着できた。 部屋の中は清潔で使いやすかった。セキュリティーボックスは見当たらなかったが、空の冷蔵庫があり、近くのスーパー、ドラッグストアで買ったものを保管するのに便利だった。 クーラーは窓際についているものを使うため、音がうるさいが、使うほど暑いことはあまりなかった。歯ブラシ、くし、スリッパはもちろんないが、バスタブがあるので日本人には良いと思う。
Comment from Hotel Management
Jul 31, 2015 by Danny, Hotel Management
Dear 横浜, Greetings from the Holiday Inn Vancouver-Centre. I would like to take this opportunity to thank you for your comments on our convenient location. We look forward to seeing you again. Best regards, Danny Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Minehead, UK

Great stay, excellent staff & service

Posted Jul 20, 2015
Pros: The staff and service.
Cons: More encouragement to be environmentally friendly by re-using towels etc..
Location: Close to the hospital and within easy reach of the town by public transport.
As my visit here was for business which was at the hospital across the street and UBC this was perfectly located. There is a great bus service right outside and the railway station is very close by too. If you were interested in spending a lot of time Downtown this may be a little too far for you. It is a good 30 minute walk to the Gastown area for example but as I said there are buses. The hotel itself is an excellent place to stay. The room I had was on the 7th floor and I had a good view of the mountains surrounding Vancouver and was treated to gorgeous sunsets. All of the staff are very friendly and happy to help in any way. The rooms are clean, modern, well maintained and quiet. I couldn't hear people in the next room which is quite unusual these days. The restaurant attached to the hotel gives a reasonable choice of food. The breakfast buffet is also great and again the staff can not do enough to help. West Broadway street outside has a full range of restaurants, café's and pubs with a few shops in between. Compared to other hotels I stay at the environmentally friendly policy is not obvious here. Although I hung my towels up for reuse it appeared they were changed daily. All in all if you are looking for a hotel and the location suits your needs then this is the place to stay.
2 out of 5
by A verified traveler from WI

Not impressed!

Posted Jul 14, 2015
We arrived at the hotel and the check in clerk told us that she was giving us a "upgrade". I don't know how this was possible since the room was tiny with no view. The room smelled musty, but since we were staying one night we decide to forget that. I took off my shoes to changed and as I walked around I realized that the carpet ( the whole room) was WET! I called the front desk and she said that I could come downstairs for a key to a new room. I asked them to send up someone with the new key and a cart to help us more our things. She did and said that she was giving us an "upgrade". The new room was the same size, had a "walk on" balcony and a view of the harbor. When asked how long it would take to drive to the U.S. border the clerks had no idea. Neither of them drove. They also didn't know how long the parking meters were good for. The hotel is not in a pretty area. The parking garage is difficult to park in. there are ling waits for the elevator in the morning.
Comment from Hotel Management
Jul 21, 2015 by Danny, Hotel Management
Dear T, Greetings from the Holiday Inn Vancouver-Centre. I am sorry to hear about your experience with the Holiday Inn hotel. Please kindly provide us with more details on your booking and we will certainly rectify the issue. Best regards, Danny Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Rimouski

Belle hôtel bien situé.

Posted Jun 28, 2015
Pros: A peu près tout.
Cons: La piscine
Location: Proche des bons restaurants et facile de partir pour aller voir le stanley park et wisler .Le sky trains est tout près et facile de le prendre le jour
Cette hôtel est au centre ville .Le personnel est très gentil et les chambres sont propres et au gout du jour.La seule chose négative est que le déjeuner n'est pas inclus.
Comment from Hotel Management
Jul 2, 2015 by Danny, Hotel Management
Dear Rimouski, Greetings from the Holiday Inn Vancouver-Centre. Thank you for your comments on our convenient location. We look forward to seeing you again. Best regards, Danny Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

nice stay

Posted Jun 12, 2015
20 min to beach and main street/4st for shopping. Love Vancouver, can't wait to come back next time!
Comment from Hotel Management
Jun 15, 2015 by Danny, Hotel Management
Dear guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your comments on our convenient location. We look forward to seeing you again. Best regards, Danny Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from t

Your rating is what you are

Posted Jun 9, 2015
Read the reviews before booking. They were positive and I was happy. Clean, comfortable, and friendly. Also, a couple blocks from subway to get into downtown. A+
Comment from Hotel Management
Jun 10, 2015 by Danny, Hotel Management
Dear Jessie, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. And thank you for your comments on our convenient location. We look forward to seeing you again. Best regards, Danny Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Duncan , British Columbia

Nice hotel in central Vancouver

Posted Jun 8, 2015
Pros: Nice clean hotel close to downtown Vancouver
I had requested a room with a view of the harbor which was great. My brother who had already registered didn't like the view from his room so the staff were very accommodating and gave him a room on one of the higher floors with a great view
Comment from Hotel Management
Jun 10, 2015 by Danny, Hotel Management
Dear Gordon, Greetings from the Holiday Inn Vancouver-Centre. I am happy to hear you enjoyed the nice view from your room. And thank you for your comments on our accommodating staff. We look forward to seeing you again. Best regards, Danny Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Victoria B.C.

Convenient location on Broadway,

Posted Jun 8, 2015
We found the hotel to be very clean and staff were helpful and knowledgeable. They allowed us to keep car in lot until 6pm of leaving day which was very helpful.The room had 2 queen beds and a new flat screen tv.
Comment from Hotel Management
Jun 10, 2015 by Danny, Hotel Management
Dear Bob, Greetings from the Holiday Inn Vancouver-Centre. I would like to take this opportunity to thank you for your comments on our helpful and knowledge staff. We look forward to seeing you again. Best regards, Danny Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Saskatchewan

Excellent location.

Posted May 19, 2015
Close to so many things. Excellent staff. Very helpful.
Comment from Hotel Management
May 20, 2015 by Danny, Hotel Management
Dear guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you for your comments on our excellent staff. We look forward to seeing you again. Best regards, Danny Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Hôtel bien situé avec toutes les commodités.

Posted May 15, 2015
Nous avons apprécié de ne pas avoir eu à prendre notre véhicule pendant notre séjour. L'hôtel est situé à quelques pas du métro qui en moins de dix minutes nous a conduit au centre-ville. Si vous voulez marcher pour vous y rendre, le trajet est de 25 minutes dans un décor agréable. le personnel est très accueillant et sympathique. Vous pouvez manger à peu près n'importe quoi car à moins de cinq minutes a pied, vous retrouvez a peu près tous les restaurants.
Comment from Hotel Management
May 23, 2015 by Danny, Hotel Management
Dear guest, Greetings from the Holiday Inn Vancouver-Centre. I would like to take this opportunity to thank you for your comments on our welcoming staff and convenient location. We look forward to seeing you again. Best regards, Danny Guest Services Manager