Ratings based on 1,649 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from 埼玉県

ロケーションが便利

Posted Jul 27, 2015
Pros: チェックイン時の説明や観光についてのアドバイスなど、スタッフの親切な対応が素晴らしかった。
Cons: シャワーヘッドが固定であった為多少不便さを感じた。また朝食のブッフェの種類はもう少し充実していると嬉しい。
ダウンタウンの中心街にあり、ショッピング、レストランやオプショナルツアーの集合場所になているなど便利。 ホテルについてはブランドに合致した内容で満足できる内容であった。スタッフの対応も満足できた。
5 out of 5
Recommended
for Everyone
by A verified traveler from Rock Hill, SC

In the city

Posted Jul 19, 2015
Location: Walking distance to all attractions and city or tourist buses
Beautiful balcony room, very spacious. Wish we had had more time there.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Posted Jul 19, 2015
Excellent hotel.. Very clean, very comfortable but breakfast is a little pricy for what it offers. I will not recommend anyone to have breakfast in the hotel. Go out and find something that is good and cheap.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent before/after cruise stopover.

Posted Jul 18, 2015
Pros: Close to downtown and various cruise lines and very clean hotel rooms.
Cons: As stated prior, a freezer would be nice addition and a microwave too!
Location: Very centralized and within walking distance to shops, urban market for hot foods. Close enuf to Stanley Park, Grouse Mountain and capilano bridge.
Excellent staff members who are very customer oriented. However, no microwave in room and although they have refrigerators, no freezer to store frozen items.
4 out of 5
Recommended
for Everyone
by A verified traveler from 神奈川県川崎市川崎区

町中心部で便利で綺麗なホテル。

Posted Jul 16, 2015
Pros: 立地場所、スタッフ、部屋。
Location: ダウンタウン中心部、スタンレーパーク、ガスタウン、イングリッシュベイ・・・
ダウンタウン中心部で電車の駅もすぐ隣、朝のベイエリアまでの散歩にもちょうど良い距離で最高! スタッフ、部屋の広さ・明るさ、ラウンジバーなどすべてに満足いたしました。
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Houston

Top hotel in downtown Vancouver

Posted Jul 13, 2015
Pros: Staff are pleasant without being obsequious. It is relaxing and has plenty of life.
Cons: Breakfast quality has dropped marginally over the last couple of years and needs sprucing up.
Location: Exhibition centre, gastown, coal harbour.
I nearly always stay here as it is an excellent hotel in a great location, walking distance to everywhere!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2015
Great location loved the food at mosaic. The staff was so friendly and helpful. Top place to stay if you go to Vancouver.
4 out of 5
Recommended
for Everyone
by A verified traveler

観光、ショッピングに最適な立地

Posted Jul 2, 2015
Pros: 立地の良さ
Cons: ハウスキーピングが、何もリクエストをしていなかったら、朝の8時半からやってくるので、 ゆっくり寝ていたい場合は、先にリクエストカードを記入していたほうが良いと思います。
Location: 交通の中心ウォーターフロントの駅にも近く、ショッピングの中心ロブソンストリートにも近い。 バンクーバー美術館に徒歩3分で行ける。スカイトレインの駅も徒歩1分。どこへ移動するにも 本当に便利なホテル。
とにかく立地が良く、どこへ行くにも便利。設備も整っているし、おすすめ。 ホテルのスタッフは、丁寧だがフレンドリーではない。 泊まるだけならかなり満足。ハウスキーピングの方が、皆とても感じが良かった。
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, great location, excellent room

Posted Jul 1, 2015
The hotel is well located close to the water front and restaurants. The staff is really nice and the rooms are amazing. The only issue is waiting in a line to check in for about 10 minutes and then the room was not ready, we had to wait for the room for another hour.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in central location

Posted Jun 30, 2015
Pros: Location, staff, amenities.
Cons: The housekeeper took an ipad out of our luggage that we packed at the botto. Nothing was missing but just odd that she went through the luggage.
Location: This is a central location within walking distance to lots of attractions or shuttles to attractions.
From the moment we arrived to the moment we left, we felt welcome. The staff was so helpful and responsive to all of our questions.