Ratings based on 1,169 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Middle of downtown, updated, comfortable beds

Posted Aug 31, 2014
Pros: Clean, comfortable, well maintained.
Cons: Be truthful about a balcony room ... noisy on the lower floors....Mountain view is only down the street between buildings.
Location: Excellent location ... get rid of street people
Don't buy the breakfast package .... same thing over and over. Hotel and rooms are very clean and updated, beds are fantastic. Cruise ship and vacation package stay overs are offered a special nightly rate, so can get busy at times. Upgraded to a balcony room, however the street noise was so loud we couldn't use the balcony. Staff is efficient and very friendly. Lounge and restaurant very good and priced in line with the area. Overall, we would return.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel downtown

Posted Aug 26, 2014
Great hotel. Friendly staff. Good food. The hotel also has an excellent view from the rooms. Most important, everywhere was readily accessible.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good but...

Posted Aug 21, 2014
Paying for Internet in this day and age is offensive. Otherwise it was a very good stay in a great location.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vernon BC

Downtown Getaway

Posted Aug 19, 2014
Great Hotel Great Staff Walking distance all Vancouver has to offer. Aside from a running toilet this Hotel was a great experience.
3 out of 5
by A verified traveler

Nice hotel at a good location.

Posted Aug 19, 2014
Pros: I don't like it.
Cons: Customer comfort is more important than hotel profit.
There is no toothbrush, slippers, caffe spoon and extra cups. There is no free bottle water, no free internet and no breakfast. There is no free guest parking too. Just because of its good location, it changes high. However, I don't rate it as a four star hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from R

Nice

Posted Aug 16, 2014
Clean good size rooms and comfortable attached to small mall and good selections of food in the food court Close to most activities we did during our 2 days stay in Vancouver
5 out of 5
Recommended
for Everyone
by A verified traveler from ottawa

We enjoyed everything there.

Posted Aug 14, 2014
It was great location. Few min from shopping and harbor. Lots of restaurants. Starbucks in lobby. Connected to a little shopping mall. Taxi always ready. Few steps from sky train
5 out of 5
Recommended
for Everyone
by A verified traveler from Ely, NV

Great hotel in the thick of Vancouver activity

Posted Aug 13, 2014
Pros: Welcoming staff, great location, great accommodations.
This is a great location...easy walking to Gastown, and Robson Street shopping. The hotel facilities were great and the staff was so welcoming. There was a suite on our floor with complimentary snacks, beverages and computer use. An honor happy hour in the evenings too. It's pricey, but so is every other hotel in Vancouver. They have an excellent concierge for arranging other activities and the breakfast is fantastic.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to shopping and key attractions.

Posted Aug 13, 2014
Enjoyed the stay and nice to have Starbucks in lobby.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sudbury, Ontario, Canada

Second stay at the Hyatt Vancouver

Posted Aug 12, 2014
Pros: Efficient and friendly staff. Walking distance to everything.
Location: Vancouver is a beautiful city. Great restaurants minutes away. Gastown is a must to see. The Sardine Can is a great tapas restaurant.
Beautiful stay. Great service from staff. Great food and drinks at The Grain. Short walk brings you to the Vancouver port. Lots to see.