Ratings based on 1,377 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ventura,Ca

A great hotel and experience

Posted Jun 29, 2015
The staff went out of their way to make our stay a great experience. Raymond was so helpful in sending us in the right direction. I can't imagine a better place to stay in Vancouver!
5 out of 5
Recommended
for Everyone
by A verified traveler from 神奈川県

居心地最高!

Posted Jun 28, 2015
ホテルのスタッフが皆さんフレンドリーかつ、プロフェッショナルで素晴らしいです。 お部屋は常に清潔ですし、バスタブと別でシャワールームがあるので湯船に浸かってゆっくりできます。 ダウンタウンのメインから少し入ってるので静かです。 スカイトレインの駅からも近く、空港から1本でいけます。 スーパーやドラッグストアも近く、ご飯や買い物に困りません。 隣のmedinaで二回ご飯食べました。行列ですが美味しいのでオススメです。
5 out of 5
Recommended
for Everyone
by A verified traveler from Terrace BC and Hokkaido Japan

Beautiful hotel and excellent staff

Posted Jun 19, 2015
Pros: The staff, the room and location.
Location: The hotel is in excellent location. Lots of popular places are walking distance and very quiet location.
My friend and I stayed in this hotel for two night. We found that the hotel staff were very friendly. We had the wonderful experience. We will definately stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Great hotel

Posted Jun 17, 2015
Stayed one night June 2015. Arrived mid-morning after a cruise. The desk staff was friendly and accomodating. They offered to store our luggage until our room was available. We were offered complimentary coffee and tea while waiting in the lounge. Our room was spacious and well appointed. Although we didn't swim, we saw several people in the pool. The terrace was nice and quiet. We didn't eat at the hotel but found many food options within walking distance. At this writing, there was construction across the street but the windows were double paned and noise was not an issue. The staff was excellent, always available and willing to assist in anyway required. We definitely return.
4 out of 5
Recommended
for Everyone
by A verified traveler from 東京

キッチン付きのシグナチャースイート

Posted Jun 15, 2015
Pros: フルキッチン、ネスプレッソ
Cons: ちょうどリチャード通りをはさんだ所で、新しいビルの建設工事中で、朝9時過ぎ頃から音が聞こえることがありました。 またテレビがLG製のためか、リモコンの反応が気まぐれ(?)で、"no signal"の表示が続いてすぐに番組が見れないことが多々ありました。
Location: 中心部に近く、ロブソン通りなどのショッピング街・ウォーターフロント・ガスタウン・チャイナタウンは一応徒歩圏内でした(10~15分)。さらにスカイトレインのバンクーバーシティーセンター駅から徒歩5~10分くらいなので、ちょっとした遠出も簡単でした。
スイート仕様で、リビングのスペースも広く快適でした。 フルキッチン付きで、スーパーで買い出しして調理が出来ました。食洗機まであり、専用洗剤も置いてあるので、後片付けも楽ちんです。使いませんでしたが、洗濯機・乾燥機(洗濯洗剤も)まで付いていました。
5 out of 5
Recommended
for Everyone
by A verified traveler from Bellingham, WA

Lovely boutique hotel in the heart of downtown

Posted Jun 14, 2015
Pros: See above
Cons: They've got everything right.
Location: In the heart of downtown, close to shopping, good restaurants, Sky Train
This is a very nice hotel. We were there for the Women's World Cup, and the hotel is only three blocks from BC Place (the stadium where the soccer was held). The rooms are very nice, and the service at the hotel is outstanding, from the greeters at the front door, to the people at the front desk, to the breakfast room attendants, to the housekeeping staff. They made us feel like special guests. Valet parking is available at a charge of around $35 a night. It was well worth it. We will stay at this hotel again when we next visit Vancouver.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort St John BC

Great boutique hotel close to everything!

Posted Jun 10, 2015
Never had better service than at this awesome hotel. Its close to everything, including walking distance to the Canada line train that takes you direct(no transfers) to YVR. Great front desk staff, and the lobby smelled amazing!!
5 out of 5
Recommended
for Everyone
by A verified traveler from brisbane, aust

Great hotel with central location

Posted Jun 10, 2015
On the eastern side of downtown. 5-10 min walk to central downtown, waterfront, gastown and yaletown. 2km hike to stanley park or hop a bus. Some construction at the rear of the hotel. Didnt create a noise problem but obviously view was ordinary. Can't fault hotel and staff. Didnt try the food at the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

One of my favorite hotel stays

Posted Jun 8, 2015
Pros: Wonderful staff, gorgeous room
Cons: Heated pool for slightly colder days.
Location: Great eats, shopping, short cab ride or drive to any Vancouver destination.
The staff provided exceptional service! They even were super nice to my toddler, giving him a toy car and coloring book (by the manager himself). If I am ever back in Vancouver, this is the only place I would consider staying at.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent room and location

Posted Jun 8, 2015
Pros: Staff., high quality of room and location
Staff were extremely friendly and professional. Room is beautiful, spacious, high quality and very clean and hotel is ideally centrally located. Only fault was air conditioner was noisy.