Ratings based on 464 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Sirens disrupt sleep!

Posted Aug 24, 2014
Pros: Pretty much everything except the lack of sound proofing and proximity to emergency services
Cons: Not much within Sutton Place's power
Location: A1 location (if you're a good sleeper).
This is a great hotel. We had a 2 bd apartment which was ideal in all ways (great location too). The (major) drawback for us with major jet lag and being alight sleeper is the noise of emergency vehicles every night. They are seriously alarming loud too. The location of the hotel is a stones throw from a fire dept depot and hospital so there you have it. I really wish we were of different disposition because it 'ticks' all other boxes.
5 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu, HI

the deluxe one bedroom suite was very spacious

Posted Aug 18, 2014
Pros: the atmosphere and upkeep of this hotel is wonderful. first class.
Cons: computer hook up to the internet was no problem, but ipad and cell phone "internet" service more spotty. that was the only negative.
Location: great location, Burrard and Robson, a happening place to be.
Very comfortable, spacious, clean with full kitchen. Room was in excellent condition, would definitely return on next visit. Staff service very prompt, including room service. valet service also excellent and fast. would highly recommend to others.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing hotel

Posted Aug 14, 2014
Fantastic suite in an amazing hotel located within walkable distance of all the main downtown attractions
5 out of 5
Recommended
for Couples
by A verified traveler from Gilroy, California

Roomy and Luxurious!

Posted Aug 12, 2014
Pros: Fully equipped kitchen, fine location.
Cons: I can't think of anything. We did have a plane at 7:00 pm; checkout time was noon, and we asked if checkout time could be extended. It could not.
Location: Fine restaurants close by; art museum a five-minute walk; Canada Place and the ocean a 15-minute walk; taxis always available;
We were profoundly surprised to walk into our room to discover it was a suite--a suite at standard prices. Perhaps Expedia worked the deal for us; I don't know, but a large living room, full kitchen (with dishwasher) made this an wonderful four-day trip. Housekeeping service was superb; personnel helpful; and I would recommend this hotel to anybody who wants to relax amid comfort and luxury.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kelowna BC

Nice location on Burrard

Posted Aug 11, 2014
Pros: Location
Cons: Room could use updating
Just stayed one night in a one bedroom suite, Staff were very accommodating
5 out of 5
Recommended
for Everyone
by A verified traveler from New York City

Affordable and luxurious home away from home

Posted Aug 9, 2014
Great location in center downtown Vancouver, close to all attractions and shopping. Make sure to upgrade for the spacious and remodeled apartments for a very small price.You'll be pampered with a large balcony, living room, chandeliered dining area including coffe and expresso machine, toaster, stove, oven, dishwasher , pots, plates , utensile etc. The best attraction in Vancouver is free: Stanley Park for its unparalleled natural beauty and magnificent views , particularly from " Prospect Point". We did adventure to an excursion to Butchart Gardens which was an expensive ( $195 per person) wasted trip.Victoria on Vancouver Island is a quaint Marina town if you have the time to explore it.Be aware Victoria is at least 3 and a half hours from the city of Vancouver , one way. In the meantime, Stanley Park is only 20 min walk from the Hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Not to bad

Posted Aug 5, 2014
Was an ok stay. Just wish the wifi didn't cost money what a rip off!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, ON, Canada

Very nice hotel for family

Posted Aug 4, 2014
We had a very nice experience. Staff and service are very good.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

Great location and service....

Posted Aug 1, 2014
Exceptional food and drinks.....friendly service....will stay again
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Unbeatable location

Posted Jul 28, 2014
This was our second stay in Vancouver. We stayed at la grande sutton place the last time we were here. We searched a lot to experience a new hotel but hands down there is no other hotel with this location. So we stayed here again for the second time. You walk out the hotel and you are in the middle of it all on Robson and short walking distance to other attractions such as Stanley park and Canada place and many others. Don't expect a very high end suite if you stay at the la grande residence side. The non remodeled suites are simple, very clean, and practical. So many closets so you got plenty of space. Our friends stayed at the hotel room and not the suites side and their room was way more luxurious and a better view but they did not have a balcony to hang out and get fresh air at the hotel room side. Market is literally next to you so you can do your shopping if needed. The staff is very polite and accommodating. We had a great experience. I definitely recommend this hotel.