“great for celiacs!”

I have dietary restrictions (gluten free) and as a result have to bring food everywhere I travel. The kitchenette contained a full size refrigerator and a stove top range which made it a breeze to buy what we needed from a nearby grocery store and store our food in the hotel room. The room was very large, and the staff was very pleasant. The hotel itself is a little run down, and seems to be designed for extended stays. I would definitely stay there again.

“About what was expected for the rate.”

The layout is confusing. The hot tub room closed at least an hour earlier than expected, the pool was decent but over chlorinated. We waited at the front desk for about fifteen minutes before someone came to check us in. The room was pleasant, very large and simply furnished. Bathtub was iffy, but fine for showers. The mini fridge didn't seal properly; we propped it closed. The room location was great as was the parking. The hotel location is good, very close to the skytrain- you can also hear it at night but not too badly, at least from our room. The 'free' breakfast is three dollars a person by the honor system, despite saying free on the brochure and you'll have to ask for the actual times it's served as it changes. The staff were fairly noncommittal for the most part, clearly not obsessed with customer service although not outright hostile. I would probably stay there again, although I'd pay a couple more dollars if another hotel had better service.

“old and dirty motel”

This is not a hotel, this is rather motel - old and dirty.. Water pipe was producing strange noise every time we flushed the toilet. Sheets were not very clean. Outside swimming pool was open by I would not dare to swim in it. Hot tub was closed. Breakfast was available for additional charge but really nothing to eat. We wanted to cancel it for the second night but it was too late...

“Burnaby”

This motels grounds were unkept, rooms were run down and maintenance was needed.