Individually furnished, blackout drapes, bed sheets

Reviews of Langley Hwy Hotel

2 out of 5
Langley Hwy Hotel
20470 88th Avenue, Langley, BC

Reviews

5.4
Rating 10 - Excellent. 74 out of 678 reviews" "
Rating 8 - Good. 121 out of 678 reviews" "
Rating 6 - Okay. 148 out of 678 reviews" "
Rating 4 - Poor. 155 out of 678 reviews" "
Rating 2 - Terrible. 180 out of 678 reviews" "

5.4/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jamar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

gourav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe place, will be back if I’m in the area again.
Stayed 1 night in Mar 2024

10/10 Excellent

Lovedeep

Stayed 1 night in Feb 2024

8/10 Good

Manon

Liked: Property conditions & facilities
Good location next to Highway.
Stayed 1 night in Feb 2024
Response from langley hwy hotel on Feb 26, 2024
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!

4/10 Poor

Clerrissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Wajib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very accommodating thanks team !
Stayed 1 night in Feb 2024

2/10 Terrible

Moses

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No water pressure old run down in need of major Reno
Stayed 1 night in Feb 2024
Response from langley hwy hotel on Feb 7, 2024
Thanks for your feedback. We do apologize for not being able to meet your expectation, however, all amenities provided in the room are working. We never had a single issue with the water pressure in the past, but we will take note of this and check it out. The basic amenities we provide is just proper with the cheap rate we offer. Unfortunately, we are not able to rent out the room after the guest left due to the strong smell of cigarette inside the room despite the fact that it is a non-smoking room. Considering the numerous notices of "no-smoking" posted in front desk and in the keycard case, it is quite frustrating to learn that this notice has been ignored.

6/10 Okay

Wayne

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No hot water
Stayed 1 night in Jan 2024

8/10 Good

AMBER

Liked: Cleanliness, staff & service, property conditions & facilities
Owners are great
Stayed 1 night in Jan 2024
Response from langley hwy hotel on Jan 24, 2024
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!

10/10 Excellent

Gurvir

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Its good
Stayed 3 nights in Jan 2024
Response from langley hwy hotel on Jan 15, 2024
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!

2/10 Terrible

Brad

Stayed 2 nights in Dec 2023

4/10 Poor

brayden

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Quiet and clean. Just poor water pressure and took 20 minutes to even get hot water to flow
Stayed 1 night in Dec 2023

10/10 Excellent

Rakinder

Stayed 1 night in Dec 2023
Response from langley hwy hotel on Jan 24, 2024
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!

10/10 Excellent

Brad

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from langley hwy hotel on Jan 24, 2024
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!

8/10 Good

Frank

Yuujjj
Stayed 1 night in Nov 2023
Response from langley hwy hotel on Jan 24, 2024
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!

2/10 Terrible

Randeep

Disliked: Cleanliness
Stayed 1 night in Nov 2023

8/10 Good

Todd

Liked: Staff & service
Disliked: Cleanliness, amenities
Back of the pub is messy
Stayed 1 night in Nov 2023

10/10 Excellent

Arvin

Liked: Cleanliness, staff & service, property conditions & facilities
lost of fast food places nearby
Stayed 1 night in Nov 2023

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Azez

Stayed 3 nights in Oct 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Sarabjeet Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 1 night in Oct 2023

10/10 Excellent

Ramandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2023
Response from Langley Hwy Hotel on Oct 12, 2023
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!

2/10 Terrible

Jenny

Stayed 1 night in Oct 2023
Response from Langley Hwy Hotel on Oct 8, 2023
Hello, Thanks for your feedback. We wish to know more detailed information of your review. Please know that we are always available to fix any issue that you may had or move you to other room, should you have only addressed the front desk right away. Thank you.

2/10 Terrible

Alice

Stayed 1 night in Sep 2023

8/10 Good

Amritpal

Stayed 1 night in Sep 2023

2/10 Terrible

Matthew

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is very seedy. There were holes in the walls, the water took ten minutes to warm up, and still didn't get very warm. It is also right behind a bar that is very noisy. The bar closes at random times. The first night I was there they closed at 10. Then the remaining nights I was there I couldn't sleep until after 1 in the morning because of the noise. The staff never cleaned my room during my stay and I felt unsafe stepping outside my room at night. Since I am a smoker and they do not have smoking rooms, having to step outside after dark was very bad. The hotel was so bad that I left two days early. I would like a refund for the two nights that I did not use.
Stayed 5 nights in Sep 2023
Response from Langley Hwy Hotel on Sep 27, 2023
Hello, Thanks for your feedback. We wish to remind you that prior to this, you have already asked our staff if you can get a refund in the event that you wish to go home early, though you are not sure yet and undecided. The staff even asked you if you have issue with the room, you said nothing, you just want to go home early. Otherwise, we could have moved you to another room that you would be more comfortable with or somewhere further away from other guests so you could find a convenient smoking spot. Housekeeping service is upon request as most of the guests do not want their rooms to be accessed by staffs because of their valuables. Unfortunately, we do not have smoking room. We humbly believe that branding the hotel as so bad is inappropriate as we have reqular guests that keep coming back as well. At any rate, please accept our sincerest apologies. Thank you.

4/10 Poor

Colleen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We came when most hotels were sold out or out of our price range. This hotel was available. Old. Smelled of mould. Bathroom had shower instructions duct taped to the shower wall. Pub had karaoke going and it was audible until 1 am. Homeless tents in the neighbouring forest. Staff were accommodating and friendly. Not wort what we paid. Blanket on bed was really old. And not updated for decades.
Stayed 1 night in Sep 2023
Response from Langley Hwy Hotel on Sep 28, 2023
Thanks for your feedback. The shower instruction was posted for the convenient of those who do not know how to make the shower works. Unfortunately, we have no control with the outside noise, however, you have the option to request to be moved to another room further from the pub, have you only let us know your issue. Likewise, we also have no control with the tents outside the property as that area is not ours, and we believe it is owned by the city. Our blankets were newly purchased few weeks ago, however, as we bleach them for sanitation purposes, they dont look as good as new anymore. Have you communicated these issues during your stay, we could have something right away or move you to other room. Please accept our apologies. Thank you.

2/10 Terrible

Peter

Stayed 1 night in Sep 2023

6/10 Okay

Darrell

Traveled with partner
The property looked old and outdated. Smell was coming in from smokers standing out on the balcony in front of the next suite. Lots of noise after midnight from outside if suite, people laughing, yelling and obviously inebriated.
Stayed 1 night in Sep 2023
Response from Langley Hwy Hotel on Sep 28, 2023
Thanks for your feedback. Sorry for this, we always remind the guest that no smoking is allowed inside the room and along the corridor. Have we only know about this, we could have done something to make it right. As for the outside noise, unfortunately, we have no control over it, however, there are phone numbers in the keycard case and at the door of the lobby that you can call anytime, to request to be moved to the other side, further from where the noise is coming from. Thank you.

2/10 Terrible

Tylor

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Mark

Traveled with partner
Liked: Staff & service
It is a good price. The guy at desk was friendly and helpful. The building complex is rundown.
Stayed 1 night in Aug 2023

10/10 Excellent

GRACE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap and clean
Stayed 1 night in Aug 2023

8/10 Good

ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Paramveer

Traveled with partner
Hotel was good
Stayed 1 night in Aug 2023

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Casie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled like mildew and felt damp. The bed was very hard and old and the blanket/ bedding was questionable. The room is very outdated and not well maintained. Booked the room for 172$ and we walked out and left.. did not care that we couldn’t get a refund. The receptionist didn’t care that we checked out one hour after we checked in (we went for supper).
Stayed 1 night in Aug 2023
Response from Langley Hwy Hotel on Aug 16, 2023
We do apologize, but we never had any complaint in that room in the past, as we sanitize each room every after guest's check outs. If you have just let the font desk know about your issue, we could have offered and moved you to other room of your choice. There is a phone number in the key card that you can always call for any issue and we will definitely attend to you. On your early check out, the front desk may not have spare time to check on guest every moment, but they are more than happy to assist should you have let them know what's going on. Thank you.

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2023

8/10 Good

Len

Stayed 7 nights in Jul 2023

8/10 Good

Donghyuk

Stayed 1 night in Aug 2023
Response from Langley Hwy Hotel on Aug 16, 2023
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!

6/10 Okay

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and inexpensive which is what we were looking for
Stayed 1 night in Jul 2023
Response from Langley Hwy Hotel on Aug 16, 2023
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!

10/10 Excellent

Eden

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this place especially the staff, they"re great! We arrived late at night and the conceirge is closed but they really made away how we able to come. in in the hotel.. Thank you so much!!!!
Stayed 1 night in Jul 2023
Response from Langley Hwy Hotel on Aug 16, 2023
Thank you as well for staying with us. We look forward for your next stay. Have a great day!

2/10 Terrible

Manoj

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

4/10 Poor

anu

Disliked: Cleanliness, property conditions & facilities
I wouldnot recommend this to anybody . Really dirty
Stayed 1 night in Jul 2023
Response from Langley Hwy Hotel on Jul 9, 2023
Thank you for your feedback. Hotel maybe a bit dated but we make sure that it is sanitized for every check ins. Have you informed us right away, we could have fixed the issue or offer other options available. Hotels should be given the chance to rectify the issue to satisfy the guest.

8/10 Good

Marie

Stayed 1 night in Jul 2023
Response from Langley Hwy Hotel on Jul 9, 2023
Thank you, we will be more than happy to accommodate you in the future.