Ratings based on 1,631 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
by A verified travelerfrom Seattle
not workingPosted May 17, 2015
Phones, outlets, kurrig snd toilet not working. Talking to front desk only got toilet fixed. Not happy
for Everyoneby A verified travelerfrom Irvine, CA
Nice hotel, good locationPosted May 10, 2015
Pros: Staff was super friendly.
Cons: Beds could be a bit more comfortable.
Location: Robson street is 2 blocks, the waterfront is 4 blocks.
Nice hotel right in the middle of downtown Vancouver and right across the street from the 4 Seasons hotel where I have stayed hundreds of times. Rooms are very nice; appears the bathroom was recently completely redone in all travertine.
for Business Travelersby A verified travelerfrom NL
NIce hotel in heart of downtownPosted May 4, 2015
Pros: Excellent service. When I had a small problem the staff went out of their way to make things right
Cons: To be picky, things like electrical cords were a little unsightly (power bar and extension cords out in the open, not nice looking).
Location: Next door to Pacific Centre mall. Close to Art Gallery. Short walk to Gastown.
The hotel was exactly what I expected for a good downtown hotel: good quality, clean, good service. Not really fancy but very good for the price.
for Everyoneby A verified traveler
LocationPosted May 1, 2015
We attended a wedding held in a nearby hotel. We left our car at home because everything we wanted or needed was in easy walking distance.
for Everyoneby A verified travelerfrom simi valley ca
Close to shoppingPosted Apr 29, 2015
Friendly staff, nice hotel with the exception of having the elevator too slow.
by A verified traveler
Posted Apr 28, 2015
Wifi is not good. It took forever to load anything and typically crashed and disconnected altogether. Would not recommend staying here while needing to work.
for Everyoneby A verified traveler
Nice hotel. Shame about the elevators :(Posted Apr 28, 2015
Pros: Great friendly staff.
Location: Right in the heart of downtown Vancouver.
Nice inexpensive hotel with a great staff, but they need to overhaul both elevators pronto. One of the two elevators was out of service. What a pain waiting 15 min for for the elevator to arrive almost every time.
for Everyoneby A verified travelerfrom los angeles
Nice hotel close to main attraction in the cityPosted Apr 27, 2015
Pros: The service from. All the workers
Cons: The beds not that comfortable
Location: Every thing is one bus away or if you like walking is 15 to 25 minutes away
Great location everything is a bus a way. Or 15 to 30 minutes walking distance
for Everyoneby A verified travelerfrom Essex. UK
Fantastic hotel within the city centrePosted Apr 24, 2015
Location: In the heart of the city, with a short walk to Canada Place, a little further to Stanley Park. Within easy walking distance of transport services.
This hotel exceeded our expectations. The staff were very helpful and accommodating, nothing was too much trouble. The room was large with a very comfortable bed, a large bathroom with great facilities. I would highly recommend this hotel to anyone.
for Everyoneby A verified travelerfrom Victoria, BC
Nice hotel in a great locationPosted Apr 21, 2015
We really enjoyed staying the weekend. Great location, comfortable bed, friendly staff, nice pool/fitness facilities. Hotel Parking is unreasonably expensive, I suggest parking at easypark across the street on Howe( below the pacific centre), which is only $15 per day on weekend ( as compared to $40 parking at the hotel). We hope to be back at this hotel in the future!