Ratings based on 1,600 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Essex. UK

Fantastic hotel within the city centre

Posted Apr 24, 2015
Pros: Everything.
Cons: Nothing.
Location: In the heart of the city, with a short walk to Canada Place, a little further to Stanley Park. Within easy walking distance of transport services.
This hotel exceeded our expectations. The staff were very helpful and accommodating, nothing was too much trouble. The room was large with a very comfortable bed, a large bathroom with great facilities. I would highly recommend this hotel to anyone.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Victoria, BC

Nice hotel in a great location

Posted Apr 21, 2015
We really enjoyed staying the weekend. Great location, comfortable bed, friendly staff, nice pool/fitness facilities. Hotel Parking is unreasonably expensive, I suggest parking at easypark across the street on Howe( below the pacific centre), which is only $15 per day on weekend ( as compared to $40 parking at the hotel). We hope to be back at this hotel in the future!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom victoria BC canada

アクセスしやすい快適なホテル

Posted Apr 21, 2015
予約は2人だったもの、当日友人が来られなくなったことを伝えると2ベットをシングルの部屋に変更してくれました! 部屋からの景色も良かったですし交通面でアクセスの良い立地なので、どこへ行くのも楽でした! 快適な時間を過ごすことが出来ました。ありがとうございました!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
I've stayed before and this hotel has never been a disappointment.It is in walking distance of the business center of Vancouver and the entertainment district.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal

Nice hotel

Posted Apr 16, 2015
Pros: good location, nice staff, good facilities
Cons: Could use a bit of a refresh and elevators were bad.
Location: Close to everything in downtown
I stay here a lot and its a great hotel, good location, nice staff, good facilities. The restaurant is also fantastic. Only problem this time around was that the elevators didnt work well. One out of order and the other was very bumpy and not installing confidence in anyone using it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom US

Excellent Hotel

Posted Apr 16, 2015
Pros: I felt very secure at this hotel. Likes: Excellent Wifi service, daily newspapers, great office, library, great location and Superb Hotel Staff.
Cons: The Metropolitan Hotel exceeded my expectations, the hotel offers the best, no improvements are needed.
Location: Excellent location, across the street from Pacific Centre, Art Museum and entertainment within walking distance.
I contacted the reservation office by email and was very impressed when I received a prompt reply. The Reservation Agent Marilyn, completed my reservation in a timely manner and personally telephoned me for additional information that I wasn't comfortable providing through email. I was provided not only a hypoallergenic room but was pleasantly surprised to know the hotel offered hypoallergenic floors. I arrived earlier than the hotel's check-in time, and to my delight, my room was ready and I was allowed to go immediately to my room, 1409-Luxury King. I really appreciated this kindness, I had a busy week prior to visiting Vancouver. I initially booked a room for 1-night but decided to stay for the weekend, I would have loved to stayed longer. Unfortunately, because of time restraints it wasn't possible. I found every employee I encountered at the Metropolitan Hotel to be very professional and caring. I regret I didn't get the names of staff members I had the opportunity to meet. In addition, I found the hotel guests I met in the lobby or on the elevator to be very friendly. My sincere thanks to Hotel Staff for providing a safe and enjoyable environment.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ireland

Very comfortable hotel ideally situated

Posted Apr 15, 2015
Location: Very central to everything
Great hotel great location and great value during low season
4 out of 5
Recommended
for Everyone
by A verified traveler

Great staff in a great location.

Posted Apr 12, 2015
Our room was quiet and comfortable. Hotel staff were very friendly and attentive. Great for families as well as business trips. The building is somewhat dated, but the facility is clean and rooms have good amenities. Excellent swimming pool and gym.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2015
Stayed overnight to catch some city life. Nice hotel and staff. First hotel I have stayed in that has twin beds vs queen. Would have preferred a queen.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel, centrally located.

Posted Apr 7, 2015
Pros: Centrally located and very helpful concierge.
Cons: Need two working elevators. The elevator was very slow.
Location: Centrally located, lots to do.
Most staff are very friendly. The concierge was especially helpful. Rooms are well maintained, enjoyed the restaurant. It is centrally located and easy to get around. All in all, a very nice stay.