Ratings based on 1,520 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Excellent location and service

Posted Jan 29, 2015
The Metropolitan is a great choice in Vancouver. It is convenient for anyone wishing to be downtown, and the staff is exceptional. By the second day, every staff member knew my name, and I theirs. That doesn't happen in big corporate hotels.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle, WA

Great hotel in Downtown Vancouver

Posted Jan 29, 2015
Pros: The hotel rooms are great and since it's downtown, there's a lot nearby.
I stayed at this hotel with my girlfriend while on a weekend getaway and we absolutely loved it. The rooms were great, the staff was friendly, and the whole experience was perfect. I would recommend this place to anyone looking for a great hotel in downtown Vancouver. Kudos to the staff!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom seattle

central location

Posted Jan 29, 2015
Pros: the bed
nice modern hotel; tip top shape, very stylish. One thing that bugged me was the $40 charge for parking, which seemed inflated. other than that, A+
4 out of 5
Recommended
for Everyone
by A verified traveler

One night downtown

Posted Jan 23, 2015
It was nice and clean. Didn't like the knock on the door at 10 though
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel.

Posted Jan 7, 2015
Pros: Central to everything in Vancouver
Location: Location is great! Walking distance to everything you would probably want to do.
Had a very nice News Years Eve there and hope to go back next year:)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Upland, CA

Very nice hotel in downtown Vancouver

Posted Jan 4, 2015
Pros: It was close to the things we wanted to see and the staff was very friendly and helpful.
Cons: If I had to say anything that needed improvement, it would be that the room service did not leave enough coffee for us after picking up the room.
Location: The hotel is downtown and in the center of everything! We walked everywhere. The Museum is a block or 2 away.
We had never been to Vancouver before so we shopped for nice hotels in the area. We were so happy with the hotel and the staff! At one point the hair dryer just stopped working and we called the front desk and they answered the phone with "Yes, Mr. Koi, how can we help you?" I was very impressed! And they very quickly brought a replacement hair dryer and it was brand new! The staff was so friendly and always willing to help in any way. We would definitely recommend the Hotel and would definitely stay there again if we return to the area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom BC, Canada

Very enjoyable stay

Posted Jan 2, 2015
Great room, nice staff, very central location close to everything. We will certainly go back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Great location and comfortable bed

Posted Dec 29, 2014
Most important item in a hotel for me is the bed - having a good sleep is a deal breaker or not. And the metropolitan delivered! The bed is comfortable and the pillows were great. Cleanliness is also very important for me - and again, my room was clean and nicely decorated. It was spacious and the bathroom was spacious! I loved my stay and will definitely choose this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler

An excellent choice

Posted Dec 26, 2014
Fantastic hotel. Very clean and quiet. Great service and helpful staff. A superb downtown location. Close to shopping. Walk away from the water. And conveniently located on bus routes into the West Side. Absolutely recommend.
3 out of 5
by A verified travelerfrom WA

Located downtown and walking distance

Posted Dec 24, 2014
Great location and close to all things Vancouver city has to offer. I was not too thrilled with the customer service. I was pretty shocked when the Front desk called and was pretty confrontational during our stay. The Cleaning crew will also knock on the door of each room and ask when you are expected to leave so that they can clean even if the do not disturb sign is posted. Parking is 40 dollars or more but you should ask for a discount if this is your first time visiting.