Ratings based on 1,610 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom NL

NIce hotel in heart of downtown

Posted May 4, 2015
Pros: Excellent service. When I had a small problem the staff went out of their way to make things right
Cons: To be picky, things like electrical cords were a little unsightly (power bar and extension cords out in the open, not nice looking).
Location: Next door to Pacific Centre mall. Close to Art Gallery. Short walk to Gastown.
The hotel was exactly what I expected for a good downtown hotel: good quality, clean, good service. Not really fancy but very good for the price.
3 out of 5
Recommended
for Everyone
by A verified traveler

Location

Posted May 1, 2015
We attended a wedding held in a nearby hotel. We left our car at home because everything we wanted or needed was in easy walking distance.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom simi valley ca

Close to shopping

Posted Apr 29, 2015
Friendly staff, nice hotel with the exception of having the elevator too slow.
3 out of 5
by A verified traveler

Posted Apr 28, 2015
Wifi is not good. It took forever to load anything and typically crashed and disconnected altogether. Would not recommend staying here while needing to work.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Shame about the elevators :(

Posted Apr 28, 2015
Pros: Great friendly staff.
Location: Right in the heart of downtown Vancouver.
Nice inexpensive hotel with a great staff, but they need to overhaul both elevators pronto. One of the two elevators was out of service. What a pain waiting 15 min for for the elevator to arrive almost every time.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom los angeles

Nice hotel close to main attraction in the city

Posted Apr 27, 2015
Pros: The service from. All the workers
Cons: The beds not that comfortable
Location: Every thing is one bus away or if you like walking is 15 to 25 minutes away
Great location everything is a bus a way. Or 15 to 30 minutes walking distance
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Essex. UK

Fantastic hotel within the city centre

Posted Apr 24, 2015
Pros: Everything.
Cons: Nothing.
Location: In the heart of the city, with a short walk to Canada Place, a little further to Stanley Park. Within easy walking distance of transport services.
This hotel exceeded our expectations. The staff were very helpful and accommodating, nothing was too much trouble. The room was large with a very comfortable bed, a large bathroom with great facilities. I would highly recommend this hotel to anyone.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Victoria, BC

Nice hotel in a great location

Posted Apr 21, 2015
We really enjoyed staying the weekend. Great location, comfortable bed, friendly staff, nice pool/fitness facilities. Hotel Parking is unreasonably expensive, I suggest parking at easypark across the street on Howe( below the pacific centre), which is only $15 per day on weekend ( as compared to $40 parking at the hotel). We hope to be back at this hotel in the future!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom victoria BC canada

アクセスしやすい快適なホテル

Posted Apr 21, 2015
予約は2人だったもの、当日友人が来られなくなったことを伝えると2ベットをシングルの部屋に変更してくれました! 部屋からの景色も良かったですし交通面でアクセスの良い立地なので、どこへ行くのも楽でした! 快適な時間を過ごすことが出来ました。ありがとうございました!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
I've stayed before and this hotel has never been a disappointment.It is in walking distance of the business center of Vancouver and the entertainment district.