Ratings based on 1,668 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in an excellent downtown location

Posted Jun 25, 2015
Pros: Location, Staff, cleanness, and service
Cons: elevators
Location: shopping, nice restaurants, walking in Downtown vancouver
Although the facility is a bit old, but the service is great, location is perfect to walk around downtown Vancouver.
5 out of 5
Recommended
for Everyone
by A verified traveler from Western NC

Close to Cruise Ship Terminal

Posted Jun 23, 2015
Pros: Very clean and great location.
Cons: Nothing.
Location: Close to cruise ship terminal, shopping, Gaslight area, recreation etc.
I was only there one night and it was a very pleasant experience. The hotel is close to many interesting places. Unfortunately I did not have time to fully appreciate the great location..
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Perfect location

Posted Jun 7, 2015
Pros: Everything.
Wanted something close to the train station, that was also central to the waterfront & other attractions. We usually stay at the Marriott, but got a good deal on the price, so decided to try this hotel. Very impressed & glad we chose this place. Location can't be beat, the hotel is clean, modern & we loved our room, so cosy. Nice touches such as a daily newspaper, keurig machine & a kettle. Safe in the room too which we used. Loved the indoor pool & jacuzzi which was great after a long day of walking around. Staff super nice & this place felt like a home away from home, minus the chores :) We would recommend this hotel for sure, & will only now stay here going forward.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with central location

Posted Jun 7, 2015
Pros: The central location and the hotel staff.
Cons: The beds.
Location: The location fabulous and the hotel was situated by many sites of interest including excellent restaurants and bakeries, art galleries, and shopping.
The hotel staff was always helpful, courteous and prompt while the adjoining hotel restaurant had very good food at a comfortable price. The rooms were clean and somewhat spacious; however, the beds were not as comfortable as one would expect for a hotel classified as luxury. The central location was great for accessibility to Vancouver sites of interest; however, there was typical city event noise which made sleep somewhat elusive.
5 out of 5
Recommended
for Everyone
by A verified traveler from Spring TX

Great Hotel!

Posted Jun 5, 2015
Pros: Well placed for the city centre and shopping.
Location: Great walking district with the art gallery and a superb mall across the street. Lots of great restaurants and street foods close by.
Good staff, very helpful. Concierge and front desk were great. A very comfortable place to stay with excellent facilities.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very central location to everything in Vancouver

Posted Jun 3, 2015
Cons: Room rates for my parents and I were very different - varied 50% for the same dates
Location: Very central to gastown, yaletown, BC place and not to far from Grenville Island and Stanley Park. In the heart of downtown
The rooms are not large but efficiently laid out. The staff was pleasant.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Virginia

Posted Jun 1, 2015
Pros: Its walking distance to public transportation, shopping & restaurants
Great hotel in the city. easy access to public transportation and shopping. The Hotel staff always ready to assist, very nice. The room was very comfortable and the bathroom spacious. I would definitely recommend the Metropolitan.
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Nice hotel close to sky train

Posted May 26, 2015
Small boutique hotel but close to everything. Rooms are good size and clean.
2 out of 5
by A verified traveler from Seattle

not working

Posted May 17, 2015
Phones, outlets, kurrig snd toilet not working. Talking to front desk only got toilet fixed. Not happy
4 out of 5
Recommended
for Everyone
by A verified traveler from Irvine, CA

Nice hotel, good location

Posted May 10, 2015
Pros: Staff was super friendly.
Cons: Beds could be a bit more comfortable.
Location: Robson street is 2 blocks, the waterfront is 4 blocks.
Nice hotel right in the middle of downtown Vancouver and right across the street from the 4 Seasons hotel where I have stayed hundreds of times. Rooms are very nice; appears the bathroom was recently completely redone in all travertine.