Ratings based on 748 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for the airport.

Posted Jan 31, 2015
Pros: Ease of transfer to and from airport(s). Comfortable room with responsive temperature control.
We arrived at YVR late at night and the shuttle arrived within 10 minutes of exiting the airport. We were the only ones on it, but were told it runs all night regardless. The check-in was fast and pleasant, the room was clean and very comfortable, and in the morning we had an excellent cup of coffee before heading for the seaplane terminal which is also just a short hop away.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom maple ridge

Nice hotel close to airport.

Posted Jan 28, 2015
Good customer service. Enjoyed pier 73. Stayed there to catch early floght
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff - great job!

Posted Jan 27, 2015
Consistent friendly service from all. Everyone seems to enjoy their jobs.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Jan 26, 2015
We've stayed here before while overnighting flying in and out of YVR. Great staff, nice restaurant and clean rooms. Beds are very comfortable. Close to the airport. 24hr shuttle is excellent every 20 min.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Excellent value in an airport hotel

Posted Jan 25, 2015
The first excellent impression was made by the shuttle driver at the airport, who was friendly, helpful and well-informed. The rest of the staff displayed the same qualities. The hotel is immaculate, well-appointed and very comfortable. If you need a place to sleep between flights, I recommend it highly
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice for a older hotel

Posted Jan 24, 2015
The staff were so nice and helpful. Both resterants were very good.
3 out of 5
Recommended
for Everyone
by A verified traveler

not what it used to be

Posted Jan 24, 2015
The bathroom was dirty. Lots of hairs that were not mine. The room had a funky smell and at 3 am a weird smell started to come out the heater. It was almost scary. We stayed 2 nights. I cleaned the bathroom The staff were kind but unsympathetic. I am not sure I could suggest again. I have stayed many times befor but this last time may have put me off :( I would consider trying again but would hate to waste more money :( I have many friends that travel so I hate to share the details. I'm sure it was just a one off. Kindly JM Also restaurant was good :)
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel close to airport

Posted Jan 24, 2015
Nice room, great facilities, ver convenient, great beds.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quick access to airport

Posted Jan 20, 2015
Shuttle dropped us off at the airport where we were able to access the train
5 out of 5
Recommended
for Everyone
by A verified traveler

Totally recommend. Outstanding service.

Posted Dec 31, 2014
I stayed at this hotel because it was close to the airport. Very convenient. The major plus was the service. Its a big hotel that felt boutique-like. Concierge took my bags to the room, hung my coat. Made any arrangements I needed and remembered my name. Recommend over a chain any day.