Ratings based on 1,387 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, ON

Awesome hotel!

Posted Jan 22, 2015
Very upscale hotel. It's located right above the convention centre, and a 2 minute walk from the new convention centre. The staff are very friendly and the views are amazing. I highly recommend getting a room facing north towards north vancouver.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Top hotel right next to the convention center

Posted Jan 22, 2015
Pros: The service amd the proximity to the convention center
Location: Right downtown. Very accessible to most offices
The service was excellent. One gentleman at the front desk (Toby?) was particularly helpful from check in throughout. room very comfortable.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Good but v. expensive extras

Posted Jan 21, 2015
Pros: Well trained staff, consistency, good food. Outdoor pool and jacuzzi.
Cons: Coffee could be much better, room service dish costs are frankly ridiculous (particularly given that delivery is charged on top).
Excellent hotel, great staff and reasonable food. However, beware the costs. Cereal, croissant, juice and coffee for room service breakfast cost me more per head than a two course lunch at the Hawksworth Restaurant, which is one of the best in town. Wow!! N.B. Coffee in the hotel was not good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location; comfortable; a tad piratical....

Posted Jan 14, 2015
The Pan Pacific is a beautiful hotel, with beautiful views, comfortable rooms. It's large and luxurious. The price of the room is more or less what you'd expect for type of hotel and location. But all of the "extras" are surprisingly expensive: room service is about triple what you might expect, even from this kind of hotel; internet is extra; the hotel bar is way overpriced. Friendly staff and a beautiful hotel....if management could be a little more generous about the add-ons, it'd be a really spectacular place. (Also: to get to the gym you have to go through the parking garage: brrrr!)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom mexico

Excellent service. Renovated rooms

Posted Jan 13, 2015
We stayed for a night. The staff is friendly and helpful. They offered us a room upgrade with no extra cost. Room was neat and modern.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Adelaide

Fantastic hotel in a great location

Posted Jan 5, 2015
Pros: Staff were friendly and helpful, location excellent, rooms spacious and comfortable.
Location: Close to Stanley Park as well as shops and restaurants.
The location is perfect for exploring Vancouver, half hour walk to Stanley Park and close to restaurants and shopping. Rooms were spacious, clean and beds very comfortable. Great to be able to open windows for fresh air. Views from all rooms
2 out of 5
Recommended
for Everyone
by A verified travelerfrom Fort St. John, BC

hotel in need of repairs

Posted Jan 4, 2015
Pros: location
Cons: the cleanliness, bed linen etc.
Location: close to the subway
the sofa was dirty and had crumbs underneath. the pillows were very soft and uncomfortable
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel, excellent location

Posted Jan 3, 2015
Pros: Swimming pool is very nice. Exercise room was fairly good. Location is excellent.
Cons: Amenities in the hotel, like phones, could be a bit more modern.
Location: Location of hotel is hard to beat, there are so many things to do nearby.
Good room, with a good layout, beautiful view. Great saltwater swimming pool, with Jacuzzi.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom The Lake District. UK

fabulous location and views.

Posted Jan 3, 2015
Pros: The location, the staff, the room, the views, the rooftop swimming pool, comfy beds, the huge lobby decorated for Christmas.
Cons: If the meals had been cheaper we may have dined at the hotel
Location: Great location close to transport, restaurants, shops, bike hire for a cycle around Stanley Park, close to the ferry to cross to North Vancouver.
Had a great family Christmas break with our daughters. The location of Pan Pacific is perfect for walking into the city centre, catching taxis buses and trains. The views over to North Vancouver are stunning and it's great to watch the busy harbour. Seaplanes, ferries, cargo ships and, on our last day, a dolphin! Plenty of eating places if you're not dining in the hotel. Very friendly and helpful staff. We felt very important when the doorman whistled for a taxi for us and loaded our bags in. The room was clean, spacious and very comfy. A haven to bathe and relax after a day skiing.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom issaquah Washington

New Year's Eve weekend

Posted Jan 2, 2015