Ratings based on 448 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Nice hotel - close vicinity to all tourist spots

Posted Jul 27, 2015
Pros: Location - I was able to walk, talk the bus or SkyTrain to any location I wanted to. Close to the water, to Cambie St Bridge and to food/drink.
Cons: N/A
Location: Granville Market is 15 minutes away (walking). Downton Vancouver is 30 minutes away (walking) or easily accessible by public transit.
Very friendly, helpful staff! Modern hotel in a great location. If you like walking, you can get to downtown, Granville, Gas Town, etc., in 30-40 minutes. Lots of restaurants, bars, grocery stores, shopping nearby. Rental car store next door. Rooms are clean and updated. Free wifi and there is a computer in the lobby with free printing which was very handy.
3 out of 5
Recommended
for Families
by A verified traveler from São Paulo

Excelente localização, fácil para movimentação

Posted Jul 24, 2015
Pros: Localização
Cons: Este e em um modo geral o ar condicionado deveria ficar acima e não sobre a cama.
Location: Excelente
O hotel tem condições normais para estadia, a localização é o ponto alto, tudo na porta!!! Ficamos hospedados por duas vezes neste mês de Julho, a primeira ficamos no 5o andar, muito bom em relação a ruídos e vista excelente, o 3o andar já não tenho a mesma informação, muito barulho da avenida e vista pior. O ar condicionado na altura da cama, acima como em outros hotéis, é algo desconfortável para mim.
2 out of 5
by A verified traveler from BC

Great view, marginal cleanliness,

Posted Jul 22, 2015
Pros: Great view and location to medical services
Cons: Cleanliness and value. Parking should be included.
Location: Close to medical services used.
Disappointed for price of stay. Certainly not the "Radisson" experience I anticipated.. We only stayed to access needed medical services or we would have been "out of there".
Comment from Hotel Management
Jul 25, 2015 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Guest, I'm so sorry you were disappointed with your stay. Actually we are not a Radisson Hotel, we are a Park Inn. The "by" Radisson was added a few years ago to indicate the affiliation Park Inn has with the Radisson chain, but we are considered a more moderate budget option in the Carlson chain of hotels. The rates at this time of the year are significantly higher than during the low season and particularly high this year because of very high occupancy in Vancouver and a number of special events and large conferences that are taking place.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Good location with stunning views

Posted Jul 21, 2015
Pros: Staff is very friendly and helpful. We had a "city view" room with a small balcony, and enjoyed the view.
We stayed here during the Vancouver Folk Festival, only ten minutes by car and easy to travel by bus.
Comment from Hotel Management
Jul 26, 2015 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Guest, We appreciate your business and that you took the time to review us. I'm so glad you found our location convenient for your stay. Jill Love Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff... Actually everything was excellent

Posted Jul 21, 2015
The staff went above and beyond while we were there. They gave us suggestions of restaurants to eat at, gave us coupons for places we wanted to see. We even got an extended check out which really helped us. The hotel was located close to everything we wanted to see or it was easily accessible by bus or sky train. Couldn't have made a better choice. Thumbs up.
Comment from Hotel Management
Jul 26, 2015 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Guest, We appreciate your kind remarks about our staff and I will be sure to share them. I'm glad you made the most of your stay in Vancouver and that our location was convenient for you. Come back anytime. Jill Love Rooms Division Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Clean Quiet and Close to Transportation

Posted Jul 20, 2015
Pros: It was clean, quiet, and close to transportation
After spending 4 days in Whistler with forest fire smoke, rain, and two sprained ankles,I thought it would be nice to relax in Vancouver a couple of days. I chose the Park Inn and Suites because it was close to the sky train station with direct access to the airport, and there were restaurants and coffee shops within a 2 minute walk. The room I had seemed like something they added to a leftover area: there were no dressers to put cloths except for a small 3 drawer nightstand in the closet that you couldn't open because the closet door was in the way. Anyway, it was clean, had a comfortable bed, a desk, fridge, flat screen tv, and was quiet. The neighborhood was busy during the day, and I felt safe walking the four blocks to the sky train station at 5:00am (and I am a 70 year old man with 2 sprained ankles).
Comment from Hotel Management
Jul 26, 2015 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Guest, Thank you for your review, I'm sorry that you had to deal with sprained ankles during your vacation, but I'm glad you felt comfortable walking around this area. Unfortunately I can't see your reservation information so I don't know which room you were in. Most of our rooms have dressers with 3 large drawers however our standard rooms with 1 double bed are smaller rooms and don't have these large dressers so this might be the room type you were in. I'm sorry if this was an inconvenience to you. Please don't hesitate to contact the desk in an instance like this and we could see if there any other options. Jill Love Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Friendly staff, convenient location

Posted Jul 11, 2015
Pros: The staff and the location.
Cons: It's okay for he price.
Location: Metro station is four blocks away, from there is just 10 to 15 minutes to many attractions.
Very well located, walking distance to many places, good places to eat close by.
Comment from Hotel Management
Jul 13, 2015 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Guest, We really appreciate your review. I'm so glad you got a chance to explore our area and enjoyed it. We'd love to welcome you back anytime. Jill Love Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 9, 2015
very comfortable stay. Recommend it to anyone. Close stay to hospital and resteraunts. Easy commute to airport.
Comment from Hotel Management
Jul 13, 2015 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Guest, I'm so glad you found your room comfortable and area accessible for your needs. I hope we can welcome you back again. Jill Love Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Clean hotel. Walkable to BC Place.

Posted Jul 8, 2015
The neighborhood looked a little scary to us at first. But the interior of the building was tidy and bright. Parking in the garage was a little tight. I would have liked the staff to have been more friendly and enthusiastic. I was given no basic information upon check-in such as check out times, local events or nearby restaurants. I was ignored by staff when checking in for several minutes while four employees visited amongst themselves. Beyond that, the hotel itself was fine.
Comment from Hotel Management
Jul 8, 2015 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Guest, I'm glad you found the hotel satisfactory, I hope you enjoyed your room as well. I am very surprised and disappointed to hear that my staff did not meet your expectation, and certainly not managements, in terms of their customer service skills and friendliness. I receive a lot of positive comments about the staff so this is disappointing for sure. It will certainly be discussed amongst the department I can assure you. My staff are very familiar with the area and should have been able to answer any of your questions. I hope you can come back again in the future and allow us to provide a much better welcome! Jill Love Rooms Division Manager
4 out of 5
Recommended
for Families
by A verified traveler from São Paulo

Hotel muito bem localizado e excelente vista

Posted Jul 3, 2015
Pros: Localização, vista para a cidade e o conforto no geral
Cons: O ar condicionado deveria ventilar pelo teto e não pelo chão, como praticamente todos os demais hotéis, o banheiro deixa a desejar
Location: Fantástica, é muito fácil para chegar a qualquer lugar e serviços na porta, o bairro é muito bonito o que nos permite caminhar com bastante a pé.
Hotel fica muito bem localizado já que tem ótimas opções de serviços na porta!!! Se tiver a sorte de pegar um andar com vista para a cidade e a partir do 3o andar, terá uma pintura como poucas para apreciar, é magnifica a vista. O hotel oferece o básico para uma boa noite de conforto, o único problema foi o ar condicionado que joga o vento sobre a cama, mas uma toalha sobre o mesmo resolveu o problema. Recomendo!!!