Ratings based on 415 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Close for work

Posted May 2, 2015
Pros: It was close to one of work locations
Cons: Staff
Location: The location is great for anyone going to VGH for treatment. Granville Island is less than 10 minutes away and shopping for essentials is nearby.
Some of the front desk staff were welcoming and energetic however there were a couple that seemed annoyed that we were there for something. The room was clean enough. The parking cost was high.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Parksville, B.C.

Nice Hotel - close to the hospital

Posted Apr 25, 2015
Pros: That it was clean and staff were very helpful.
Cons: Nothing that I can think of. It met my needs.
Location: That it was within walking distance of Vancouver General Hospital where I was attending he next morning.
It was an uneventful experience. I just stayed over night and then up early to attend the hospital which was within walking distance.
Comment from Hotel Management
May 1, 2015 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Guest, I'm glad you found our location convenient for your stay. We hope to welcome you back again. Jill Love Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff and convininent location

Posted Apr 24, 2015
Really friendly and helpful staff. Convenient location if you are in town for a quick tour.
Comment from Hotel Management
May 1, 2015 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Guest, Thank you for your terrific review, we appreciate your feedback and hope you enjoyed Vancouver.
5 out of 5
Recommended
for Everyone
by A verified traveler

great hotel near hospital.

Posted Apr 22, 2015
great location near Vancouver general hospital, very clean, and comfy. There is a restaurant on site that i had good selection and was not to expensive.
Comment from Hotel Management
May 1, 2015 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Guest, Thank you for your review. We appreciate that you took the time. I'm glad you found our location convenient and your room comfortable. We hope to welcome you back again. Jill Love Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient and affordable

Posted Apr 21, 2015
Pros: staff were friendly and happy.
Location: convenient and close to good choice of eateries and jazz & blues bar.
Needed a hotel close to UBC at an affordable price. This hotel filled the bill.
Comment from Hotel Management
Apr 23, 2015 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Guest, Thank you for your feedback. I'm glad you found our hotel convenient for your needs. We hope we can welcome you back in the future. Jill Love Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom seattle,WA

Very friendly staff , clean room

Posted Apr 21, 2015
The staffs are nice , the room is clean. Generally the room is quite , but in the morning we hear loud noise like people are slaming the door for more than 10 times. other than that , generally everything is good
Comment from Hotel Management
Apr 22, 2015 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Fibi, Thank you for your review. I'm sorry that you were disturbed with slamming doors. Please don't hesitate to call the front desk and we'll send someone up to check on the noise. I'm glad you found the staff nice, we have a good group of staff who do their very best. I hope we can welcome you back again in the future. Regards Jill Love Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Vancouver Genreal Hospital

Posted Apr 6, 2015
Great location if you are visiting VGH. Excellent staff. Room more than adequate for a short stay. Lots of good restaurants close by.
Comment from Hotel Management
Apr 10, 2015 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Guest, Thank you for taking the time to review us. I'm glad you found our location convenient for your stay and that you enjoyed the selection of restaurants in our area. Thank you for the nice remark about our staff, it is appreciated. I hope we can welcome you back. Jill Love Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

location is great

Posted Mar 21, 2015
Pros: location and cleanliness
Cons: all good
Location: near shops, Granville island and planetarium. also handy to skytrain
room clean and hotel very handy for what we needed
Comment from Hotel Management
Mar 24, 2015 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Guest, Thank you for your review. I'm glad you enjoyed your room and found our location handy. I hope we can welcome you back again in the future. Jill Love Rooms Division Manager
2 out of 5
by A verified travelerfrom Quebec city

Old, need some refreshing

Posted Mar 20, 2015
Cons: Desk so it would be possible to work
Location: Good location, easy to get to UBC and Canada line
Old, need some refreshing, small rooms, no desk to work
Comment from Hotel Management
Mar 21, 2015 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Burt, Thank you for your feedback. We are constantly doing renovations and are in the midst of some right now. We are doing a few rooms at a time and working our way through the hotel. The rooms have recently had the wallpaper in the bathrooms replaced and all of our corridors have have new wallpaper. Through out the rest of the year we will be painting the room doors and door frames, replacing the floor lamps, wall sconces and activity tables. Some rooms have already had new closets, new entry flooring and the bathtubs refinished. The rest of the rooms will be done a few per month until we are finished. Due to our very high occupancy our rooms are very well used. Every year the ownership approves a number of renovation projects. If you need a desk during your stay, I suggest you book a king bedded room as those rooms have desks instead of activity tables. Jill Love Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom México

Hotel tipo bussines class standar

Posted Mar 17, 2015
El hotel se encuentra cerca del hospital en la calle Broadway. Cuenta con lo mínimo para hacer de tu estadía agradable. Los cuartos si de buen tamaño, el baño es chico. Bien para lo que pague.
Comment from Hotel Management
Apr 24, 2015 by jlove@parkinn-vancouver.ca, Hotel Management
Estimado HL Gracias por tomarse el tiempo para completar esta review. Me alegro de que haya disfrutado de su habitación y espero que haya disfrutado de su visita a Vancouver. Jill Love Habitaciones Gerente de División