Ratings based on 343 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta

I was there due to my father having cancer surgery

Posted Nov 11, 2014
Pros: close to hospital and beds were really comfortable-staff was very friendly and attentive.
Cons: maybe a free shuttle to and from airport
Location: as above
Location was great. Most importance to me was being close to the hospital. Location offered walking distance to almost anything a person would want/need to do. There were lots of good restaurants, shopping, walking, ext.
Comment from Hotel Management
Nov 23, 2014
Dear Guest, Thank you for your review. I am glad you found our location so convenient. I hope we can welcome you back sometimes, perhaps for a holiday instead of a medical reason. I hope your father is doing well. Jill Love Rooms Division Manager
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Comox, BC

Closest hotel to Children's Hospital

Posted Oct 14, 2014
Pros: Staff were excellent in arranging a different room when we weren't satisfied with the noise level in the street-facing room.
Cons: Noise reduction in north-facing rooms.
Location: On West Broadway - That says it all.
Needed a place to stay to attend a conference at BCCH. An easy bus ride away. Plenty of shopping and groceries in the vicinity. Easy to get to the ferries. Hotel fulfilled it's role as a place to sleep only.
Comment from Hotel Management
Oct 16, 2014 by Park Inn by Radisson, Hotel Management
Dear Jan, It's great to hear that our hotel was a convenient location for your needs! Thank you for staying with us. Best, Sabrina Pontillo Director of Sales
3 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Good hotel in a good location

Posted Oct 8, 2014
Had a great time at the Park Inn while in Vancouver. Stayed for two weeks and it was pleasent and comfortable each night. Must mention the staff who are extremely polite, professional and love doing there jobs. Overall have no complaints. The only negatives however were the coffee maker which didn't work and the shower which was difficult to get working at times.
Comment from Hotel Management
Oct 12, 2014 by Park Inn by Radisson, Hotel Management
Dear Azad, Thank you for the kind comments about our great staff! I apologize for the coffee maker and shower, I hope you informed front desk right away. They would bring you up a new and working coffee maker, as well as check that shower right away! Thank you again for staying with us! Best, Sabrina Pontillo Director of Sales
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Sep 22, 2014
Pros: The proximity to downtown/Granville Island was great! Lovely walk.
Cons: Free parking!
Location: We walked to Granville Island which was very pleasant.
We had a 2 night stay at this hotel and for the most part enjoyed our time. It was very noisy but given the busy street one would expect noise.
Comment from Hotel Management
Sep 23, 2014
Dear Guest, Thank you for your review. Yes, we are on a busy street, so some street noise is unavoidable. We do have rooms on the back of the hotel which are definitely quieter, however you do lose out on the beautiful view of the city. I'm glad you found our location convenient. Jill Love Rooms Division Manager
3 out of 5
by A verified travelerfrom Ottawa, Ontario, Canada

You get what you pay for.

Posted Sep 9, 2014
Pros: The staff were very helpful, friendly, and polite.
Cons: Renovating bathrooms and the air conditioning system would go a long way to improving this hotel.
Location: The only thing close by was Granville Island.
Hotels in Vancouver in General are very expensive especially if you want one downtown so we had to pick one on Broadway. The good thing about this location was, it was a 20 min walk from Granville Island but was too far from downtown to walk. It was old, tired looking inside (peeling wallpaper), and had a window air conditioner that blew right on the bed next to it. The staff was lovely and helpful and the cafe next to it was really good. For the price it was ok.
Comment from Hotel Management
Sep 23, 2014
Dear Renate, We have had a particularly busy summer this year and that always pushes the rates up due to lack of availability. Our location is very convenient for most of our guests, but it does depend on what you want to be close to. The Canada Line is only 4 blocks away and takes you downtown in minutes, there are also buses that run regularly outside the hotel that make downtown very accessible. Every year we have improvements that are planned, this year replacing wallpaper is one item on the agenda. The work will start in the late fall once we slow down for a month or two. Thank you for your feedback. Jill Love Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton, AB, CA

Solid 3 star hotel

Posted Sep 8, 2014
Pros: See above
Location: See above
Amenities are plentiful, close proximity to the hospital (had a family emergency) and only a $25-30 cab ride from the airport. Some members of my family were uncertain of how long they needed to stay, and the staff worked hard to ensure they had rooms for them when they were sold out. Again, a solid 3 star and would stay there again if the need arises.
Comment from Hotel Management
Sep 23, 2014
Dear Gail, Thank you for your review. I am glad we were able to be of assistance. Being so close to the hospital and all the surrounding medical facilities we have a lot of guests who are uncertain about their length of stay. We do our best to extend guests whenever possible. I'm glad you enjoyed your stay and hopefully you can come to Vancouver for a leisure visit next time. Jill Love Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Zealand

Close to public transport and Tim Hortons.

Posted Sep 6, 2014
Pros: Location.
Cons: Window unit AC is noisy and blower right at one of the beds.
Overall a satisfactory stay. Bus stop right downstairs and Sky train 4 blocks away.
Comment from Hotel Management
Sep 9, 2014
Dear Tony, We are glad you found our location convenient for your needs. I hope you enjoyed Vancouver and that we can welcome you back again sometime in the future. Jill Love Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to Vancouver General Hospital

Posted Sep 6, 2014
Pros: Location. Good breakfast.
Cons: Air Conditioner Controls.
Our only problem was with an air conditioning unit blowing cold air at one bed. Unplugged it !
Comment from Hotel Management
Sep 7, 2014
Dear Guest, My apologies if the air conditioning unit was a bother to you. Alternatively to unplugging it you could turn it off at the thermostat so it won't come on automatically. I hope otherwise that your stay was a pleasant one. Jill Love Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vermont

Nice hotel,Great location!

Posted Sep 5, 2014
Hotel very convenient location. Street view has amazing views of the mountain and city. Close to hospital so a big noisy, light sleeper should request back of hotel. Hotel a bit older, room was clean. Gentleman at front desk was fantastique, gave great recommendations, great knowledge of area.
Comment from Hotel Management
Sep 7, 2014
Dear Ann, Thank you for your review, I'm glad you enjoyed your stay. Yes the view is amazing but you are quite right, some guest who are not accustomed to the sounds of a big city, are more comfortable staying on the backside of the hotel. You miss out on the view but it is quieter. I so glad our agent was able to assist you, I will be sure to pass your comments along. Jill Love Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Plain and simple

Posted Sep 2, 2014
Don't expect much in the terms of luxury. But if you want a clean bed and room for the night you can't go wrong for 90$. Showers lacked some water pressure so expect to take long showers, our hot water never ran out in our 2 showers. Nice and close to downtown and tim hortons. Perfect if your overnighting in nanaimo and driving in the morning.
Comment from Hotel Management
Sep 7, 2014
Dear Guest, Thank you for your feedback. Usually the feedback is that there is lots of shower pressure so my only explanation is that perhaps because we have been very busy there was a lot of usage at the time you were showering. I've yet to have a day when we have run out of hot water though so there is not shortage of that. You mention Nanaimo in your review so I'm not sure if you have accidentally reviewed the wrong hotel or just make a mistake on the name of the city. Jill Love Rooms Division Manager