Ratings based on 382 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Okay

Posted Jan 9, 2015
Very nice room. Clean and spacious. Horrible location. Street noise was terrible and we had loud neighbours. Plus elevator noise right outside our room.
Comment from Hotel Management
Jan 15, 2015
Dear Guest, I'm glad you enjoyed your room and found it clean and spacious. I'm so sorry that noise was an issue. Please don't hesitate to call down to the desk at night if your neighbours are being inconsiderate. Our management will respond immediately and generally one quick conversation is all it takes with most guests to quiet things down. Our location is usually a selling point for many of our guests, I'm sorry it wasn't convenient for your needs. Jill Love Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom P, Los Angeles

Good location and good price.

Posted Jan 5, 2015
The hotel room was very clean, but a bit small. For the price and the location you can't really complain. The staff were really nice and accomodating. The hotel is really close to the sky train which made it a lot easier to travel to the city center. There's also a bus right by the hotel that takes you downtown also. I stayed during New Years the the general manger walked around on each floor to make sure everyone is quiet for all the guests. The walls are a bit thin and you can hear all the door closing. Overall, I had a good experience and would come back.
Comment from Hotel Management
Jan 10, 2015
Dear Atphung, Thank you for your feedback, it is appreciated. Our location is very handy to the airport or downtown, I'm glad that you found that the case. We always work diligently, especially on New Years Eve, to ensure our guests get a good night sleep. I hope we do see you again in the future. Happy New Year Jill Love Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kamloops, BC

Great city views

Posted Dec 31, 2014
Great hotel in a great location for visiting the General Hospital. We arrived to town early so called and was able to check in early. Staff was very friendly and helpful on arrival. Room was clean and comfortable. Would recommend this hotel to anyone! Will definitely be staying here again.
Comment from Hotel Management
Jan 10, 2015
Dear Jodi, Thank you for your review. I'm glad we were able to provide the room when you arrived and that you enjoyed your stay. We look forward to welcoming you back again in the future. Jill Love Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom tumbler ridge, BC

Overnight before amtrack train

Posted Dec 29, 2014
Nice motel close to Cambie st food and shopping, also short drive to train station.
Comment from Hotel Management
Dec 30, 2014 by Park Inn by Radisson, Hotel Management
Thank you for staying with us, Mandy! We are happy to hear you found our location convenient for your needs. We hope to welcome you back again soon! Best, Sabrina Pontillo Director of Sales
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vernon BC

Stayed 3 nights solo for a friends holiday wedding

Posted Dec 28, 2014
Pros: Comfy spiffy room, and a good powerful shower. All my cab rides were under twenty dollars. The café made me a take out tray that was wonderful
Cons: bedside cell plug ins....
Location: tasty, convenient food, Lots of shopping and stores walking distance in a safe and tidy neighbourhood
Great! Friendly helpful staff, I used the next day dry cleaning with fantastic results, and had room service breakfast in bed. I would stay again.
Comment from Hotel Management
Dec 30, 2014 by Park Inn by Radisson, Hotel Management
Thanks for the wonderful review, Misty! We look forward to seeing you again when your travels bring you back to Vancouver! Kind Regards, Sabrina Pontillo DIrector of Sales
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location - hard bed

Posted Dec 27, 2014
Bed is as comfortable as the floor but all else was good. Was visiting a patient at the hospital so being one block from VGH was excellent
Comment from Hotel Management
Dec 30, 2014 by Park Inn by Radisson, Hotel Management
Thank you for the review! I'm sorry to hear that you found the bed uncomfortable- They are on the firm side and many guests enjoy that, but it does depend on personal preference. Did you call the front desk to let them know your concerns? We do have mattress toppers that we can put on your bed for those guests who prefer a softer feel. We are happy to hear that our location was convenient for your needs! Thanks again for staying with us. Kind Regards, Sabrina Pontillo, Director of Sales
4 out of 5
Recommended
for Families
by A verified traveler

suitable for visiting patients at VGH

Posted Dec 9, 2014
Pros: convenience
Location: see above also within walking distance to Granville Island
easy to walk to VGH & one can do it as often as preferred / required
Comment from Hotel Management
Dec 12, 2014
Dear Guest, Thank you for your review. I'm glad you found our close proximity to Vancouver General Hospital convenient for your stay. Jill Love Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

noisy main street on floor 1

Posted Dec 3, 2014
Pros: simple and only a $10 cab ride around the city
Cons: new patio doors
hotel was fine it was a little noisy being on the city side of the hotel. timmies and shoppers across the street. Starbucks just down the street
Comment from Hotel Management
Dec 6, 2014
Dear Guest, Thank you for the feedback. I would suggest if you stay in the future to book a non-view room then, that way you will be on the south side of the hotel, off the street. You don't have the spectacular view in these rooms but they are definitely quieter. I hope you enjoyed your trip to Vancouver. Jill Love Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta

I was there due to my father having cancer surgery

Posted Nov 11, 2014
Pros: close to hospital and beds were really comfortable-staff was very friendly and attentive.
Cons: maybe a free shuttle to and from airport
Location: as above
Location was great. Most importance to me was being close to the hospital. Location offered walking distance to almost anything a person would want/need to do. There were lots of good restaurants, shopping, walking, ext.
Comment from Hotel Management
Nov 23, 2014
Dear Guest, Thank you for your review. I am glad you found our location so convenient. I hope we can welcome you back sometimes, perhaps for a holiday instead of a medical reason. I hope your father is doing well. Jill Love Rooms Division Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Good

Posted Oct 23, 2014 on Hotels.com
Good hotel
Comment from Hotel Management
Jan 3, 2015 by Jill, Hotel Management
Dear Guest, Thank you for your review, we appreciate that you took the time and are glad to hear you enjoyed your stay. Jill Love Rooms Division Manager