Ratings based on 424 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom regina

Good location comfortable

Posted May 26, 2015
Very convenient. Hotel staff very helpful. Location excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 13, 2015
Pros: Location
Staff were excellent stayed with a 2year old very child friendly
Comment from Hotel Management
May 19, 2015 by Sabrina Pontillo, Hotel Management
Thank you for staying with us! Our staff go above and beyond to provide excellent service for our guests, and they sincerely appreciate the kind words! We hope to welcome you back next time! Best, Sabrina Pontillo Director of Sales
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kamloops, BC

nice hotel, close to Granville Island. We walked

Posted May 11, 2015
Cons: pillows need replaced include free parking
The parking should have been included, but overall...we enjoyed the hotel. Staff were very friendly. Pillows not very comfortable. Very clean. We walked everywhere.
Comment from Hotel Management
May 19, 2015 by Sabrina Pontillo, Hotel Management
Thank you for the lovely review, I'm glad to hear you enjoyed your stay! The unfortunate reality is that parking in Vancouver is rarely free, and some hotels charge upwards of $35 per night! We are lucky to be able to keep the cost low at $15 per night. I hope you enjoyed Vancouver, and hope to welcome you back again next time! Sabrina Pontillo Director of Sales
3 out of 5
by A verified traveler

Close for work

Posted May 2, 2015
Pros: It was close to one of work locations
Cons: Staff
Location: The location is great for anyone going to VGH for treatment. Granville Island is less than 10 minutes away and shopping for essentials is nearby.
Some of the front desk staff were welcoming and energetic however there were a couple that seemed annoyed that we were there for something. The room was clean enough. The parking cost was high.
Comment from Hotel Management
May 9, 2015 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Guest, Thank you for your feedback. I'm so sorry you didn't get a welcoming response from all our staff. We generally get very positive remarks about the front desk staff but in this case obviously that wasn't the case. I'm sorry that we did not live up to your expectation or our own. Unfortunately parking in Vancouver, like most major cities, is pricey. Our hotel is actually quite reasonable compared to many downtown properties that are charging $17-$50 per night to park. Regards Jill Love Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Parksville, B.C.

Nice Hotel - close to the hospital

Posted Apr 25, 2015
Pros: That it was clean and staff were very helpful.
Cons: Nothing that I can think of. It met my needs.
Location: That it was within walking distance of Vancouver General Hospital where I was attending he next morning.
It was an uneventful experience. I just stayed over night and then up early to attend the hospital which was within walking distance.
Comment from Hotel Management
May 1, 2015 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Guest, I'm glad you found our location convenient for your stay. We hope to welcome you back again. Jill Love Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff and convininent location

Posted Apr 24, 2015
Really friendly and helpful staff. Convenient location if you are in town for a quick tour.
Comment from Hotel Management
May 1, 2015 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Guest, Thank you for your terrific review, we appreciate your feedback and hope you enjoyed Vancouver.
5 out of 5
Recommended
for Everyone
by A verified traveler

great hotel near hospital.

Posted Apr 22, 2015
great location near Vancouver general hospital, very clean, and comfy. There is a restaurant on site that i had good selection and was not to expensive.
Comment from Hotel Management
May 1, 2015 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Guest, Thank you for your review. We appreciate that you took the time. I'm glad you found our location convenient and your room comfortable. We hope to welcome you back again. Jill Love Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient and affordable

Posted Apr 21, 2015
Pros: staff were friendly and happy.
Location: convenient and close to good choice of eateries and jazz & blues bar.
Needed a hotel close to UBC at an affordable price. This hotel filled the bill.
Comment from Hotel Management
Apr 23, 2015 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Guest, Thank you for your feedback. I'm glad you found our hotel convenient for your needs. We hope we can welcome you back in the future. Jill Love Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom seattle,WA

Very friendly staff , clean room

Posted Apr 21, 2015
The staffs are nice , the room is clean. Generally the room is quite , but in the morning we hear loud noise like people are slaming the door for more than 10 times. other than that , generally everything is good
Comment from Hotel Management
Apr 22, 2015 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Fibi, Thank you for your review. I'm sorry that you were disturbed with slamming doors. Please don't hesitate to call the front desk and we'll send someone up to check on the noise. I'm glad you found the staff nice, we have a good group of staff who do their very best. I hope we can welcome you back again in the future. Regards Jill Love Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Vancouver Genreal Hospital

Posted Apr 6, 2015
Great location if you are visiting VGH. Excellent staff. Room more than adequate for a short stay. Lots of good restaurants close by.
Comment from Hotel Management
Apr 10, 2015 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Guest, Thank you for taking the time to review us. I'm glad you found our location convenient for your stay and that you enjoyed the selection of restaurants in our area. Thank you for the nice remark about our staff, it is appreciated. I hope we can welcome you back. Jill Love Rooms Division Manager