Ratings based on 600 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 25, 2014
Great amenities, courteous and accommodating staff. Beautiful location.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom North Vancouver

Best hotel in North Vancouver, BC

Posted Nov 6, 2014
Beautiful high-end hotel at the bottom of Lonsdale Ave. in North Vancouver with stunning ocean views. Comfortable, spacious rooms with good sized mini bars, microwaves and modern coffee makers. Very nice bathrooms with big modern bathtubs and wonderful rain showers. A lively bar and comfortable lounge and restaurant on the main floor. Breakfast is a la carte and delicious. A fantastic pool, fitness centre and wellness area located on the third floor well worth a visit. I am from North Vancouver and visit this "oasis" once a year as a special treat.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location, Clean, Comfortable

Posted Nov 5, 2014
Pros: The spacious room, fresh open lobby lounge and restaurant- great location close to the sea bus making the proximity to the city very convenient.
Cons: gift shop or vending machine for water etc.
Location: Close to shops, restaurants, ocean with great views of the city, close to public transportation.
Very comfortable room, with nice amenities and great location. The staff is helpful and polite.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Gainesville, GA

Good, fun stay in N. Vancouver

Posted Nov 3, 2014
Pros: See above.
Cons: One more comfortable chair in the room for reading.
Location: See comments above.
Clean hotel, we felt safe there, friendly and helpful staff. Seabus and other public transportation within close walking distance. Good food and shopping very close in the market.
4 out of 5
Recommended
for Everyone
by A verified traveler

Away from big city but close to ferry

Posted Oct 25, 2014
Great food at Lobby Restaurant, great staff. Nearby construction a negative as was hint of mold smell in my room. Very convenient to ferry to Vancouver and easy drive to suspension bridge attraction.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing hotel for the price!

Posted Oct 20, 2014
Pros: Beautifully decorated, nice location in North Van.
Location: We were specifically there for a show and didn't see much to do for shopping but we also are not familiar to the area and were only there a short time
The hotel was beautiful and service was great. Stayed there for a concert, and had a great meal at pier 7 right by the hotel. It's too bad there is not more to do right around the hotel (shopping) but it is close to a movie theatre and more restaurants and bars than you could visit.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Great value for convenience to downtown Vancouver

Posted Oct 14, 2014
Pros: Spacious, comfy room; free and WELL-FUNCTIONING Wifi; outstanding swimming pool and fitness facilities; nice bar w. good food; helpful friendly staff.
Cons: Hmm. Not much. Maybe don't tuck the beds in so ferociously tight.
Location: Handy to Seabus (to everywhere) plus Lonsdale Quay Market, which is worth exploring for the better part of a day.
Visiting family in North Van so love the location -- adjacent to Seabus to downtown, but also North Van amenities and transport. 4-star hotels in downtown Vancouver are ridiculously overpriced; the Pinnacle is comparable quality and 10 minutes from downtown by Seabus. We always stay here and have never been disappointed with anything.
3 out of 5
by A verified traveler

New hotel with some area issues.

Posted Oct 12, 2014
Pros: Views of the harbour
Location: Ferry to downtown is within minutes and some new local places.
Hotel is located in a new area so it's very nice. There is construction and shipyard noise in the mornings due to its location though. Downstairs restaurant is good but a bit pricey for what you get.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel &good price

Posted Oct 10, 2014
Hotel is clean, staff are very kind, and the price is unbeatable.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Santiago, Chile

Great location on the North Shore

Posted Oct 9, 2014
Pros: Public transportation is easily accessible. Not a problem to get to downtown Vancouver, West Vancouver, Horseshoe Bay, Lynn Valley, Deep Cove, etc.
Location: The location is excellent. There are plenty of businesses nearby: Lonsdale Quay Market, restaurants, pharmacy, Cinema, Tim Horton's and Liquor Store!
I have stayed several times at The Pinnacle in recent years during visits to Vancouver. The location is great, the staff is pleasant, the food at the restaurant is very good. I also like the hotel's security and the fantastic view, if staying in a room facing the Burrard Inlet. The rooms are well equipped. Having the coffee supplies and the little fridge (not filled up with hotel's drinks), are pleasant conveniences. Free wireless Internet is also a plus. Getting to this hotel requires crossing from downtown Vancouver to the North Shore; the ride on the SeaBus is a delight and the hotel is very close to the terminal on Lonsdale Quay.