Ratings based on 291 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver Island

Perfect location with harbour and city views

Posted Feb 25, 2015
Pros: The staff are friendly, happy to help and take the time to explain anything you ask about. The workout facility is awesome, with pool and spa.
Location: Prime location right downtown in Coal Harbour. One block from the seawalk, minutes to great shopping at Pacific Centre and Robson Streets and all bout
I stay at this hotel frequently. The staff remember me and call me by name and there is no better value in the area for the price and location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 25, 2015
Good hotel close to everything and well maintained. Very expensive breakfast.
2 out of 5
by A verified traveler

Room was bare for the price. poor layout.

Posted Feb 24, 2015
Staff was nice. But room left something to be desired. For the price I won't be staying there again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom w

Friendly staff, comfortable room

Posted Feb 23, 2015
room is very clean, the water cups are spotless! Very friendly staff. I will stay there the next time as well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location.

Posted Feb 23, 2015
Staff were extremely friendly and helpful! Ideal location for exploring on foot! Stating the pool as full length on line is a bit of an exaggeration .
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Vernon BC

Very great service from staff

Posted Feb 23, 2015
Pros: Service
Cons: Bigger menu
Location: Excellent
There was a family beside me with small kids making noise, not a big deal but let hotel staff know, they moved me to top floor with still a great view. Excellent staff
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Calif

Loved it!

Posted Feb 20, 2015
Pros: Staff was amazing!
Location: Lots of restaurants near by. Gastown and Chinatown are only about 5 blocks away.
Staff was very friendly and extremely helpful. Our room was very clean and comfortable and our view of the city was fantastic. We booked the option with breakfast and the breakfast was delicious with great variety. Overall an amazing experience with this location.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Arizona and back

A real gem

Posted Feb 19, 2015
Pros: Polite and attentive staff and its' cleanliness throughout.
Cons: Business office should have an auto delete setting after printing for all of the PDF files. Too many other files remained accessible upon completion.
Location: Views, water, art, restaurants, public transportation. Location has it all even though it is in the middle of high rise area.
With only Google Earth to go from, I felt I needed to travel with no expectations. Boy what a pleasant surprise. From the moment we got out of the cab, the ENTIRE staff made us feel as though they were there just for us. At every corner our needs were fulfilled, whether it was extra coffee pods to using the printer in the business area to print boarding passes. I will look forward to staying here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2015
Excellent value and location. Hotel had pleasant staff and size and comfort of room was great
2 out of 5
by A verified travelerfrom salt spring island

My stay

Posted Feb 18, 2015
First off, parking needs to be included in the stay. An additional $50.00 charge is unacceptable. Second, the parking lot is a nightmare. Easy to get lost and I could not find my auto for 40 minutes. Sign display is misleading and confusing. Third, no fan in the bathroom. Fourth, room needs a small refrigerator. Unable to keep anything cool.