Ratings based on 217 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 27, 2014
Pros: Great location
Location: Easy access to water taxi and good restaurants within walking distance.
We selected this hotel for our stay in Vancouver and were very pleased.
Comment from Hotel Management
Aug 29, 2014 by Suzanne, Hotel Management
Thank you for the great recommendation! Kind Regards, Suzanne Allemeier, General Manager
Comment from Hotel Management
Aug 29, 2014 by Suzanne, Hotel Management
Thanks for the great recommendation. Kind Regards, Suzanne Allemeier, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

one night in Vancouver

Posted Aug 26, 2014
Pros: Location
Hotel is nicely positioned and from there one can reach in foot almost any point in downtown Vancouver.
Comment from Hotel Management
Aug 28, 2014 by Suzanne, Hotel Management
Thank you for the review and information on our 'walkability". Kind Regards, Suzanne Allemeier, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Aug 17, 2014
Breakfast could of been better could of had bacon, potatoes weren't seasoned other than that it was a decent stay.
Comment from Hotel Management
Aug 21, 2014 by Suzanne, Hotel Management
Thank you so much for your feedback. We offer bacon at breakfast on a rotation with sausages and other breakfast meats. Glad to hear you enjoyed your stay. Kind Regards, Suzanne Allemeier, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Aug 1, 2014
The place was great! Room was better than expectations. Clean and comfortable. The staff was extremely helpful. Answered all of our questions, made suggestions, offered us discount coupons, gave us umbrellas when it started raining. Very pleased with the hotel. It was also very close to the water ferry to go to Granville Island.
Comment from Hotel Management
Aug 7, 2014 by Suzanne, Hotel Management
...and I'm very pleased with your review! Always great to hear we exceeded your expectations. Kind Regards, Suzanne Allemeier, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from scotland uk

Good hotel in quiet part of downtown vancouver.

Posted Jul 23, 2014
Large room with 2 queen beds. We found it great for our two teenage children and us to share. The cooking facilities were superb and room and hotel were very clean and well maintained. Only negative we found was very early (6-9 during the wk and 6-9.30 at wkend) complementary breakfast meant no sleep ins! Pool looked nice but we did not use it and self service laundry was very reasonably priced and quick too. We stayed on 10th floor and had views of surrounding buildings but this was not important to us and the top floors may have better views. We would definitely return if going back to vancouver.
Comment from Hotel Management
Jul 26, 2014 by Suzanne, Hotel Management
Thanks for the great review - so glad to hear your family was comfortable. Kind Regards, Suzanne Allemeier, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Great hotel, central to shops and restaurants.

Posted Jul 21, 2014
Pros: The full kitchen made eating in options very easy. The swimming pool and spa are fantastic, but the pool may be a little cool for some people.
Cons: Perhaps the temperature of the pool could be a little warmer.
Location: Close to Pacific center, Robson Street shopping, seven-eleven, bike rental, and hop on-hop off tour buses.
My husband and twenty-one year old daughter were visiting Vancouver for the first time. Location of hotel made it very easy to hop on and hop off the tour buses that stopped right outside. A seven eleven is only a two minute walk away, great for soft drinks, food and snacks. Just a short walk to lots of other restaurants and the Pacific Center is only about a 20 min (max) walk away. Also great shopping in which ever direction you chose to walk.
Comment from Hotel Management
Jul 26, 2014 by Suzanne, Hotel Management
Thanks, Gail, for the great review. We also have a Market in the lobby for many convenience and food items, which is even more convenient that the 7-11 across the street. Kind Regards, Suzanne Allemeier, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Great Residence Inn Stay

Posted Jul 21, 2014
Cons: I wish there were robes available and that breakfast was served until at least 10am.
Location: Great location near restaurants, Choices market, cafes, pharmacy and walking distance to beach (if you like long walks which I absolutely do!!!)
So far this is my favorite Residence Inn. I've been to a few and this was the most well equipped. (The worst was the one off the strip in Las Vegas). Clean and large rooms. Nice pool, garden and gym facilities. The staff was really friendly and helpful.
Comment from Hotel Management
Jul 26, 2014 by Suzanne, Hotel Management
We LOVE being the "best" Residence Inn! Thanks for the review. Kind Regards, Suzanne Allemeier, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from where ever my head finds a pillow

Location location location

Posted Jul 9, 2014
Close to everywhere . Hop on / hop off trolley picks you up right at your door. Easy walking distance to several neighborhoods. Rooms are spacious and immaculate.
Comment from Hotel Management
Jul 11, 2014 by Suzanne, Hotel Management
Dear J - Love that you love our location. That Hop On Hop Off bus is definitely a favourite of our guests! Kind Regards, Suzanne Allemeier, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Comfortable AND convenient

Posted Jul 7, 2014
This hotel was wonderful. It's right in the center of anything you'd want to visit and walk around. Also really comfortable and having the kitchenette was a great advantage. WiFi is free, which is a huge plus - just beware that there's a $20 daily parking fee.
Comment from Hotel Management
Jul 11, 2014 by Suzanne, Hotel Management
Dear S.P. - Great to hear you loved our location and amenities. Having the breakfast, wifi and local calls included really increases the value of staying at this hotel. The Kind Regards, Suzanne Allemeier, General Manager
5 out of 5
Recommended
for Everyone
by DEV from TORONTO

WELL SERVICED ROOMS

Posted Jun 26, 2014
Pros: CENTRAL LOCATION VERY COMFORTABLE ROOMS
Cons: BREAKFAST
Location: DOWNTOWN VANCOUVER IN EASY REACH OF ALL MAJOR ATTRACTIONS
SMOOTH CHECK IN WELCOMING STAFF GREAT VIEW FROM ROOM BREAKFAST GOOD but NOT GREAT OVERALL EXCELLENT
Comment from Hotel Management
Jul 1, 2014 by Suzanne, Hotel Management
Thanks for the great review, Dev. Kind Regards, Suzanne Allemeier, General Manager