Ratings based on 241 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great all around.

Posted Oct 14, 2014
Yes to all. Staff great. Great breakfast. Loved the room
Comment from Hotel Management
Oct 17, 2014 by Suzanne, Hotel Management
Loved this review! Thank you. Kind Regards, Suzanne Allemeier, General Manager
5 out of 5
Recommended
for Families
by A verified traveler from Toronto, ON

Excellent hotel near Yaletown

Posted Oct 9, 2014
Location: Granville Island and Yaletown are close by (15 min) and it is also close to downtown (20-30 min walk)
Good hotel with nice amenities close to downtown (free breakfast, free wifi, pool) Rooms were modern and spacious. Bed was very comfortable. The mini kitchen was nice feature when we preferred to prepare our own snacks/lunches.
Comment from Hotel Management
Oct 15, 2014 by Suzanne, Hotel Management
Dear Nick, Our location is a top feature our guests love - glad you did too. Kind Regards, Suzanne Allemeier, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco Bay area

Conveniently located Vancouver hotel

Posted Oct 5, 2014
Found the hotel front desk staff to be really helpful with directions, recommendations, etc. Hotel is pretty conveniently located--Granville Island, Gastown, Robson Street. Tons of choices for the breakfast with hot items changing every day, but you also have cereal, toast/bagels/muffins, and they actually had skim milk, which you don't find everywhere. Would recommend this hotel.
Comment from Hotel Management
Oct 7, 2014 by Suzanne, Hotel Management
Dear Jeanne, Thank you for choosing to stay with us - we love hearing we've exceeded expectations! Kind Regards, Suzanne Allemeier, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

best Marriott hotel

Posted Oct 5, 2014
This was a beautiful hotel. By far, the best Marriott we have ever stayed in!
Comment from Hotel Management
Oct 7, 2014 by Suzanne, Hotel Management
We LOVE being the Best Marriott you have stayed in - Thank you! Kind Regards, Suzanne Allemeier, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 4, 2014
Stayed in Vancouver after a cruise - beautiful city. Hotel was in a great location, close to city buses and tour trolley stop was just outside. Can't wait to go back.
Comment from Hotel Management
Oct 7, 2014 by Suzanne, Hotel Management
Can't wait to have you back! Kind Regards, Suzanne Allemeier, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Good central location

Posted Oct 3, 2014
Pros: Free breakfast was very nice.
Location: Easy access to many locations.
Room was adequate, but not as nicely described by Expedia. It was not on a high floor with a view of the city.
Comment from Hotel Management
Oct 7, 2014 by Suzanne, Hotel Management
Dear Guest, Thank you for your review and comments. For future reference, in order to be guaranteed a high floor and scenic view, the reservation must be booked for a King Skyline room. Kind Regards, Suzanne Allemeier, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Very good. Body shower be provided.

Posted Sep 30, 2014
Pros: Big room and clean and comfortable.
Cons: Assistance in the luggages.
Location: Excellent location.
Very good. If a traveller need to check out early before breakfast, you should be able to prepare a take away breakfast for the customer.
Comment from Hotel Management
Oct 3, 2014 by Suzanne, Hotel Management
Dear Myra, Thank you for your review and feedback. Our breakfast buffet starts at 6:30am weekdays and 7:00am weekends, and is serviced only for breakfast, so additional hours or meals are not available. Kind Regards, Suzanne Allemeier, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 29, 2014
Room was large, clean and had an excellent view of the skyline and ocean. All Hotel staff was very friendly and helpful. Breakfast was excellent
Comment from Hotel Management
Oct 3, 2014 by Suzanne, Hotel Management
Thanks for choosing the Residence Inn and for the 5 stars! Kind Regards, Suzanne Allemeier, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Wonderful!

Posted Sep 24, 2014
Pros: Cleanliness and staff.
Location: Short walk to West End if you like. Bit longer walk to Gastown. Trolley around town stops right in front of hotel. Walk all around downtown sites.
From check-in to check-out, the staff was professional, friendly and courteous. Even staff that got on elevator with us was helpful and would provide friendly conversation. The room was meticulously clean my sister and I felt guilty to touch anything. We were on 12th floor on front side of hotel. Even by the elevator we only heard noise from maybe one siren in the area. If there is a next time to visit to stay in Vancouver, we will select the Residence Inn Downtown again. We were near at lot of the activities in the downtown area that were in walkable distance.
Comment from Hotel Management
Sep 27, 2014 by Suzanne, Hotel Management
Dear Linda, Thank you so much for the great review. Our team is always looking for opportunities to WOW our guests - so glad to hear you noticed! Kind Regards, Suzanne Allemeier, General Manager
Comment from Hotel Management
Sep 26, 2014 by Suzanne, Hotel Management
Dear Linda, It's reviews like this that make me love my job! Thank you! Suzanne Allemeier, General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler from edmonton

Unbelievable experience for the price.

Posted Sep 23, 2014
Pros: Rooms, breakfast, staff
Cons: Nothing really
Location: Downtown. Blocks away from Robson, Granville Island and many other restaurant areas.
I can't say enough about this hotel. We were treated great, had a much better breakfast than expected and our rooms were great. Top level experience for half the price of the big hotels downtown.
Comment from Hotel Management
Sep 26, 2014 by Suzanne, Hotel Management
Dear Mike, I'm delighted to hear we exceeded your expectations. Mission accomplished! Kind Regards, Suzanne Allemeier, General Manager
Comment from Hotel Management
Sep 25, 2014 by Suzanne, Hotel Management
Dear Mike, Thank you so much for the great recommendation. I'm delighted we exceeded your expectations. Kind Regards, Suzanne Allemeier, General Manager