Ratings based on 810 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Large casino resort right next to the Night Market

Posted Jul 26, 2014
Pros: Marina location & right next to the Richmond Night Market!
Cons: There is no guest parking close to the hotel during check-in (only valet) so we were not sure where to park at first when we arrived.
Location: Richmond Night Market, Skytrain that takes you right into the heart of Vancouver.
We did not expect the place to be so big! We loved the Marina view of our room, the friendly and helpful staff and the summer BBQ buffet at the restaurant. The room was excellent and the bed very comfortable. I was actually kind of depressed when I had to leave the place. There is also a very large Casino attached but we are not gamblers but it looked like everyone else were having fun!
3 out of 5
by A verified traveler from vancouver

One of the worst nights of my life.....

Posted Jul 22, 2014
Pros: The staff were nice
Cons: Almost everything!
Location: It's a casino by the airport......there isn't really anything near by
My daughter & I decided to start our vacation one day early as we had an early flight the next morning. It started when we checked in, after the suggested check in time of 4pm, and we were still kept waiting for another 30 mins. When we got to the room, there was still empty beer bottles from the previous tenant, and black mildew in the bathtub. Then we decided to order room service.....the food was wrong & cold! The only thing they got right was my 3am wake up call......I would NEVER stay here again!
5 out of 5
Recommended
for Families
by A verified traveler from Seattle, WA

Great indoor pool with slide

Posted Jul 7, 2014
Pros: Pool, room, location close to Richmond Night Market
Cons: Food options are really poor. Buffet, fancy restaurant and that is it.
Location: Richmond Night Market, lots of shopping and 2 malls are very close.
3rd time to this note. Family of 4 with 2 girls ages 11 and 8. We loved the indoor pool with water slide. They spent hours in the pool The 1 bedroom suite is fantastic, pull out couch for kids. The king size bed is really comfortable, we want to buy one.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel nearby airport to stay at.

Posted Jul 7, 2014
Hotel was very comfortable, staff was very friendly. The restaurants were good and loved the outdoor patio.
3 out of 5
Recommended
for Everyone
by A verified traveler from M

Very nice room, clean and cfortable.

Posted Jul 4, 2014
The only thing I didn't like was when the staff woke me up and asked if I wanted umberellas when I didn't request them. Obviously had the wrong room. I was woken up again later by the doorbell but when I got there nobody was there. I would have put out a do not disturb sign but I couldn't find one.
4 out of 5
Recommended
for Families
by A verified traveler from Victoria, BC

Weekend concert.

Posted Jul 3, 2014
Pros: Loved the skytrain available right at the door. Kids loved the pool and waterslide.
Nice hotel, easy access to everything. Great to have the skytrain as an option into Vancouver Will stay at this hotel again next time.
5 out of 5
Recommended
for Everyone
by A verified traveler from Black Diamond,,

Fantastic accessibility to airport and transit

Posted Jul 2, 2014
Pros: Very clean and professional staff and the hotel overall.
Cons: Perhaps an outdoor pool.
Location: Did not have the chance to do anything nearby but the transit system made reaching Stanly park and other amenities in the downtown area very enjoyable
We were very impressed and comfortable with all the hotel had to offer. We would have liked to see an outdoor pool so that we could take advantage of the beautiful weather.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Good all-around experience

Posted Jul 2, 2014
Pros: Neat, clean, modern facility.
Location: Plenty of things to do in Richmond, and great food everywhere
Enjoyed very much the room, as well as the casino.
5 out of 5
Recommended
for Everyone
by A verified traveler from LaVerne, CA

Great Hotel Close to Airport

Posted Jun 30, 2014
Location: Costco and Burger King around the corner.
Everyone at the hotel was very nice. Pool great for kids. Sky train across the street, took downtown and walked to football stadium to watch BC lion game.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 24, 2014
room was very nice. staff was friendly and professional. buffet was excellent