Ratings based on 934 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary

relaxing and delightful

Posted Apr 28, 2015
We were treated very well and staff went the extra mile to help us enjoy our stay in the hotel and the city
5 out of 5
Recommended
for Couples
by A verified travelerfrom poco

honeymoon night

Posted Apr 19, 2015
Pros: lots staff fun and safe
Cons: free water bottle
Location: skytrain on site is perfect
the executive suite needs a credit card for payment make sure you have extra funds to pay for room..but awesome water side suite
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Duncan bc

Love staying here

Posted Apr 16, 2015
Always have had a good experience here...great rooms. Excellent comfort
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice staff,Good location

Posted Apr 10, 2015
Pros:
Casino food court open 24hours , it is amazing. My son felt hungry at midnight, so I wanted to try looking for a store. Then I went to the lobby, a nice staff told me where I can found the food. When I went to the food court, I saw many different style's food. That's good. I solved my son's problem. By the way I enjoined delicious Chinese noodles.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom seattle

Nice pool, need few changes

Posted Apr 9, 2015
Pro: location near lots of eateries, costco, nice decor, nice pool with slide, sky train stop across from Hotel Cons: bed is waay too plush. Felt like I sank 3" down. Not good for my back. Pool area n fitness area needs Wi Fi..only available in rooms, n parking is too far, no complimentary breakfast available
5 out of 5
Recommended
for Business Travelers
by A verified traveler

great place for meetings

Posted Apr 1, 2015
Pros: everything you need in one location
Location: eating and entertainment
have been several times always a good experience. Will definately come back
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonds, WA

Very nice room, large enough, bathroom- deep tub.

Posted Mar 23, 2015
Pros: Every staff person was very helpfull.
Cons: Not much to improve on.
Location: Did not leave the hotel. Downtown Vancouver is within a few miles and is always fun, stupid expensive, but fun.
Had a great time, secure parking, very friendly front desk and staff. Casino staff were excellent, had a great time at the bar and "Nearly Neal" was entertaining, putting on a very good show. Buffet Breakfast was very good. Facility is in great condition.
5 out of 5
Recommended
for Families
by A verified travelerfrom Fraser Valley

Great location

Posted Mar 3, 2015
Pros: Very casual and friendly, but classy!
We had a very nice stay, took the Canada line downtown to the waterfront, had a great lunch Did some sightseeing and shopping. It was great!
4 out of 5
Recommended
for Families
by A verified travelerfrom Hamilton

a good experience

Posted Feb 25, 2015
the kids loved the waterslide, we loved the comfy beds and the curve lounge
4 out of 5
Recommended
for Everyone
by A verified travelerfrom sechelt bc

Nice comfortable atmosphere. close to downtown.

Posted Feb 24, 2015
Pros: Intertainment
Cons: People that stay in the hotel should have more priority in restaurant reservations.
Location: Shopping , sightseeing, to vancouver downtown
Friendly staff and very clean inviroment. Fine dining restsurant, buffet and food court are excellent foods