Ratings based on 1,655 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
87% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel, close to BC Place..

Posted Mar 4, 2015
Pros: Great Location, Moxie's in the same building, rooms were clean.
Cons: After the event at BC Place the Hotel was very busy. After we were in bed it was quite loud in the hallways. Get rooms away from elevators
Great place to stay when you are going to an event at BC Place. Rooms were clean and comfortable and having Moxie's in the hotel was a convenient place to grab a bite after the show.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom vancouver Island

An ok hotel close to Queen E and Pacific Coloseum.

Posted Mar 2, 2015
Pros: Close proximity to shows and events and downtown Vancouver.
Cons: Cleanliness and service needs improvement .
Location: Good location.
An OK hotel. Disappointed to find garbage not cleaned out of drawers under TV. Made me wonder where else hadn't been cleaned. Room service non existent . Told to pick up food ourselves from Moxies. Staff could not deliver. That happened twice. A bed for night. Nothing spectacular.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sidney, BC

Great spot for BC Place and lots more!

Posted Feb 27, 2015
Pros: Very central to all we needed, food, entertainment, buses, sky train. Clean and tidy with pleasant staff.
Cons: I was happy with all I saw there, but could use a little attention to bedside lighting for night readers.
Location: Could see BC Place right out the window, False Creek, Sea Wall Walk, Sky Train, Bus Depot, Good Food, Bars. Just a few blocks from Granville.
The hotel is close to a lot of things which made it easy to get around and see what I wanted. The room was very nice, private and quiet and well maintained for an older hotel. I intend to go back there again for longer. The staff was accommodating and helpful, had the answers to my questions and were able to point me in the right direction. I was pleasantly impressed.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver Island, BC

Okay hotel close to downtown

Posted Feb 20, 2015
Pros: Proximity to a lot of amenities
Cons: Update certain rooms, better room maintenance and reporting of deficiencies from room service staff. IE wall paper peeling off bathroom wall.
Location: Lots of retail close by, live theatre, the hockey stadium is very close by and easy access to the sky train.
Have stayed here before however was disappointed this time around. Room was just ok, wallpaper was coming off the wall in the washroom and the entrance door did not fully shut and was accidentally left open most of the day after room service cleaned the room. My sense was I was getting a lower grade room because of booking through Expedia. I would recommend to a friend on the caveat of checking out the quality of the room before signing in.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Rogers arena

Posted Feb 17, 2015
Pros: location
Cons: price
Location: rogers arena, telus world, shopping, restaurants, theatres.
close, clean and comfortable, with friendly staff. I would recommend this hotel to friends, family, and everyone who is looking for great accommodations. There was great restaurants and shopping close by and the parking was well appreciated.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver Island

Great value for money

Posted Feb 10, 2015
Perfect walking location for the Arena and shopping. Clean and tidy and very helpful staff, we were even able to check in 4 hrs. early. Would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

good value and great location for what we needed!

Posted Feb 3, 2015
Pros: Location was great. Staff was friendly; we do have nothing negative to say.
Cons: Lighting was a big dark on certain areas; bathroom could use more and some public areas are a big dark.
Location: Good restaurants, sporting events, conventions, cultural events, etc
See below. Experience was pleasant. We will return.
3 out of 5
Recommended
for Couples
by A verified travelerfrom Red Deer Alberta

Excellent location and affordable prices

Posted Feb 2, 2015
Pros: Excellent location
Cons: Washroom was stuffy and small
Location: Walking distance to Cinaplex theatre. Very good restaurants close by,Moxies right in the building waterfront and sea bus,trains,bus,walking distance
The bathroom was very small but very good shower and water. We loved the view as we were in the tower. The beds were very comfortable. Staff was friendly and helpful.Central location was awesome for what we wanted to do and see. Short walk to bus or train as we had no vehicle. We got a price that fit our budget for 3 night stay. Definitely would use again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 30, 2015
Nice place to stay when you are off to the canucks game
3 out of 5
by A verified traveler

Noisy Ice machine

Posted Jan 27, 2015
Pros: location
We were unable to have side by side rooms for our large family, the ice machine and its visitors were a problem until 3:30 am, keys stopped working twice, pool change rooms not cleaned on a busy weekend.