Ratings based on 166 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff and easy access to food!

Posted Jan 13, 2015
Had a great experience at this hotel, the staff was so helpful as we were in town for a funeral and were not familiar with the area - we got room service from the hotel restaurant which arrived quickly and tasted great. The room was nicely laid out and the wifi and coffee were a very nice touch. The only negative were the pillows on the bed - they were quite bad but I was able to roll a bath towel up under my neck and slept well. The blackout curtains were wonderful.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom alberta canada

Location, staff, and hotel.

Posted Nov 30, 2014
Location was actually out of the way from shops and other restaurants. The hot tub and pool area wasn't very impressive compared to the rest of the hotel. Small, dirty, and no towels. Our lock was broken on our door and our faucet wasn't quite right. Overall staff was ok and the rooms were nice.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom toronto

Great hotel with lots of amenities

Posted Nov 19, 2014
Pros: Nice convenient and clean hotel
I've stayed here on many occasions, probably every time I come to Vancouver on business. Love having the convenience of a nice restaurant like Moxies right in the hotel.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Indiana

Posted Nov 17, 2014
Pros: new and clean.
Cons: All good.
Arrived at 3:00 in the morning due to flight delays and the doors were locked. It took some time for someone to come to the door. Other than that it was a great stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Sandman in Langley

Posted Nov 12, 2014
Pros: Room and hotel were very clean and comfortable.
Cons: Would be better if they had duvet's. Also the wifi was very slow. It was faster tethering off my phone.
Location: Close access to the Trans Canada. Tim's, Denny's, Starbucks and Moxies close by. Very close to Golden Ears bridge.
Very modern facility. Cleanliness was top notch and the staff were always friendly.
2 out of 5
by A verified traveler

Hotel was not great - wouldn't stay there again.

Posted Nov 7, 2014
The room itself was ok, except that the bed was very uncomfortable, the latch door lock was broken and hanging off the wall, and curtain panels were broken and hanging in the top corners and would not close all the way. Our room was facing the freeway and it was very loud! The air conditioner rattled loud throughout the night and kept waking me and my husband up. When we tried to call down to the front desk there was no answer. When my husband went down to lobby to try and find someone, he said there was no staff around. When I checked out of our room the next morning, the man who was at the front desk tried to charge my credit card for the room charges again (clearly did not know what he was doing), luckily I caught his mistake but it was very unprofessional.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom BC

Great stay close to Vancouver

Posted Oct 18, 2014
Had a great stay at a very good rate . Moxies attached to the hotel we had a great dinner . Parking was full had to park around rear if building with no apparent way inside without walking back to the front entrance
3 out of 5
Recommended
for Everyone
by A verified traveler

Deposit Required....very odd!

Posted Oct 10, 2014
Was surprised they collected a deposit since Expedia had been paid in full. Deposit was higher than the room rate.....I've never had to pay a deposit on a hotel room in my life. This is even stranger given the room had already been paid for in the first place.
5 out of 5
Recommended
for Couples
by Teresafrom Shawnigan Lake

Great stay

Posted Oct 5, 2014 on Hotels.com
Were very pleased and will be back again. The staff at Moxies were excellent too.
5 out of 5
Recommended
for Business Travelers
by The Bell'sfrom Graham, WA

Posted Oct 4, 2014 on Hotels.com
We spent our 19th anniversary there, it was one of the best times we've had. Staff was very professional and hospitable. Thank you soo much for the complimentary room service. We'll visit again!!