Ratings based on 354 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location in Downtown

Posted Jul 27, 2015
Pros: Everything was great including location, staff, and facilities.
Cons: Not much. I wish it was cheaper, but still felt price was fare. The bar could use some updating
Location: I would suggest dinner at The Keg next door. There is also a market next door to pick up groceries, box lunches or Starbucks for the road.
Stayed two nights before catching a cruise out of Canada Place. The facilities are excellent. We had a couples massage and it was great. Staff fall all over themselves to help. Great location down town near stores and food. We ate next door at The Keg and it was great. The wife and I liked it so much we may go back just to stay at hotel and vacation in Vancouver.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Posted Jul 22, 2015
We stayed four nights and the experiance was very pleasant. The location is great and convenient,walking distance to waterfront and restraunts.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great location. Central yet quiet and classy!

Posted Jul 8, 2015
Great staff. They gave us their limo to move to another location we had booked earlier on an arranged tour.
5 out of 5
Recommended
for Everyone
by A verified traveler from 日本

最高の設備とサービス

Posted Jul 4, 2015
Pros: 綺麗で快適な部屋と親切なスタッフ。
Location: 近くにデパートや高級ショッピングセンターがあり、スカイトレインの駅からも近く、とても便利な場所にあります。
部屋がとても素晴らしかったです。バスルームが広く、バスタブが大きくて使いやすく、カナダのホテルではでは珍しくスリッパや浴衣も準備されていました。今まで宿泊したホテルの中で、一番快適でした。 スタッフの対応もとても親切で、機会があればまた宿泊したいです。
4 out of 5
Recommended
for Everyone
by A verified traveler from Beaufort, SC

Expensive but worth it!

Posted Jul 2, 2015
Cons: A bit pricey
Location: Go see Stanley park, close by and nice walking trails
Great location, close to lots to do and see. Fast food places across the street, urban market next door. Urban market has good food and a good source of fresh fruit etc, also a great steakhouse right above the market.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best

Posted Jun 28, 2015
The staff is beyond professional. The spa is the best around, Jenelle goes above and beyond to make sure the guests are taken care of. She was so pleasant and helpful. Really went out of her way to make sure my spa visit was relaxing and enjoyable. Jerome in in room dining and Jimmy in service were able to find me ice cream not even offered on the late night menu. It made my night. This hotel is amazing. Clean, friendly and true professionals.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Great place to stay in Vancouver

Posted Jun 19, 2015
Very nice hotel, amazing staff, good location. My new favourite hotel in Vancouver.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in the skyscraper

Posted Jun 18, 2015
Location: 10 minutes walk to the Stanley Park and the harbour.
Staffs are polite, friendly, and well trained. Had a very comfortable stay. The room facility are very clean and new. My favorites were l'occitane amenities.
5 out of 5
Recommended
for Everyone
by A verified traveler

Top notch

Posted Jun 17, 2015
The best stay at hotel I have had in a while!! The staff was curtious and took great pride in their job. The breakfast was fantastic they gave us so much we skipped lunch.
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Superb

Posted Jun 16, 2015
Well located, next to restaurants & shopping. Superbly appointed, attentive & genuine staff!