Ratings based on 235 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from carnation

The best boutique hotel in Vancouver

Posted Oct 5, 2014
The location is amazing. Walking distance to great food and entertainment. I would say a perfect place for a couples get-away but maybe not for a while family. Service was great. Did the spa the first night and plenty of food close plus a couple Starbucks. We walked to the water which is about 4 blocks.
5 out of 5
Recommended
for Everyone
by A verified traveler

Three days in Vancouver

Posted Sep 25, 2014
Excellent city centre hotel, very easy to walk to most tourist destinations and very helpful and pleasant staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic hotel downtown area

Posted Sep 22, 2014
Pros: Location and amenities
Location: Walking distance to everything
Felt very pampered, nice surprise at check-in upgraded room! Loved the balcony, and the electronic mirror in bathroom.
5 out of 5
Recommended
for Everyone
by A verified traveler

Just perfect..Shangri-La service is just great

Posted Sep 19, 2014
Pros: Services, staff, and location
Staffs always wanted to help. You got the feeling you are treated as a Prime minister, and I am not. Will certainly continue to book at the Shangri-La hotels wherever they are located.
5 out of 5
Recommended
for Everyone
by A verified traveler from BV

Great bathroom

Posted Sep 8, 2014
Pros: Bathroom & balcony
Cons: Better signage for entrance
Location: Only there for one night but I is right downtown, close to many restaurants & shopping
First time staying here, was a little hard to find the entrance, when you are driving to hotel you first go to underground parking to check in not a lobby at street level. Room was very nice, bathroom was huge, large balcony.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 4, 2014
Excellent! Concierges where the most helpful aleays with a smile on their faces!
3 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Nice central location .... Cramped feeling , nice

Posted Sep 3, 2014
Pros: Location
This is possibly the best location in downtown Vancouver. Staff is friendly , especially the concierges , they are so eager to please . This hotel seems very cramped for space , hallways and all general space is tight .
5 out of 5
Recommended
for Everyone
by A verified traveler from Berkeley, Ca

Perfectly located in Vancouver

Posted Aug 27, 2014
From the start we knew this would be a great hotel experience. Lunch at Market, the hotel's restaurant, was beautifully presented and delicious. We were upgraded to a much larger room than we had reserved. The hotel's location on W Georgia is a perfect location for the waterfront and shopping. We hope to return again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great Hotel and Location

Posted Aug 19, 2014
Pros: Modern, well equipped.
Cons: Pool area is small, very small and gets very wet with kids playing in it and noisy, not much you can do with that, just something to be aware of.
Location: central downtown, everything at your fingertips.
Only issue we had was the given address is not the address to drive to, so not that helpful. Once we overcame that - service, room and environment were all great.
5 out of 5
Recommended
for Couples
by A verified traveler from Surrey, BC

Perfect for our first night!

Posted Jul 28, 2014
Pros: The room was veery fancy and nice. It had the best continental breakfast I had ever had.
We stayed here for our first night being married and it was amazing!