Ratings based on 283 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

So Clean, So new, So Friendly

Posted Jan 15, 2015
Pros: How modern it was, the rooms are luxurious with everything you would need for a comfortable stay.
Location: Close to downtown shopping and Robson Street for more shopping and restaurants!
this hotel is awesome! Very modern, excellent staff!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kelowna

Comfortable stay

Posted Jan 12, 2015
Pros: location was ideal, it is located in the heart of downtown Vancouver and easy to get out and explore the area.
Cons: It would be nice if the the electric curtains would be on a timer.
Location: lots of restaurants and entertainment along with shopping . Lots to do for everyone
This was very pleasing hotel from start to finish. We had a city view on the 15th floor. We enjoyed out stay and recommend it to anyone looking for a nice romantic get away.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom lilo vancouver

The best hotel, good location, and the best staff!

Posted Jan 5, 2015
The staff is amazing!!! The rooms are beautiful, with good views and beautiful bathrooms. Food is incredible, and the location is incredible for shopping, dining and tourism.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Posted Jan 4, 2015
Excellent Hotel... Perfect location... Wonderful service!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice for family and business traveler.

Posted Jan 2, 2015
Loved everything about the hotel. Luxury in the real sense. Amazing breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, great location.

Posted Dec 22, 2014
Stayed here Dec 13th. Room was very nice, bed was super comfy. Would definitely recommend staying here.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver

Beautiful hotel

Posted Dec 17, 2014
Pros: Having the breakfast included was very nice. The surprise complementary smoothy each morning was a nice touch.
Cons: We ate dinner at the hotel on the first night and the food was good but my husband's steak arrived cold. There was no problem getting a fresh one.
Location: Close to business meetings, transportation, parks, sporting venues and shopping.
The Shangri-La Vancouver is located close to everything downtown. Check in was easy and quick, the clerks were very welcoming as well as the parking valet. The lobby was decorated beautifully and tastefully for Christmas. The room was very nice with a large bathroom.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ontario, canada

Great service, great location

Posted Nov 2, 2014
Pros: The service, location and the room itself
Cons: All glass shower door would slam shut if you forgot to cushion it. Sooner or later the whole thing will shatter.
Location: Vancouver coinvention centre only a ten minute walk at most. Tons of great restaurants close by and great shopping too.
One of the most welcoming hotels ever. Staff went out of their way to make you feel at home. Room wasn't ready at 3 pm as promised, so it was free drinks at the bar, appetizers on the house, and a surprise chocolate covered strawberry pLatter delivered to the room that night. The room itself was awesome. Push of a button closed the drapes, and the TV in the bathroom mirror was over the top.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Camarillo, CA

Great Stay

Posted Oct 23, 2014
Pros: The great staff was the high point.
Location: Centrally located. Couldn't ask for more.
GREAT staff, and it's a fabulous place. Hotel is everything I have ever wanted a hotel to be. Highest recommendation from us.
5 out of 5
Recommended
for Business Travelers
by Alfred schenk

This traveler left a rating score only Posted Oct 21, 2014 on Hotels.com