Ratings based on 727 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
66% of guests recommend
2.9 Room cleanliness
3.0 Service & staff
2.7 Room comfort
2.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

a very dirty hotel

Posted Sep 25, 2014
Pros: nothing!
Cons: with a total renovation, yes it will definitely improve.
Location: location and access was good.
very old, dirty, bed bugs showed up the second night!
2 out of 5
by A verified traveler from Yellowknife

Terrible Shuttle Bus "Service"

Posted Sep 17, 2014
Pros: Location, close to airport
Cons: Shuttle bus service needs to be improved by offering more trips to airport on a half-hourly schedule instead of only hourly
Upon arrival at the airport at 10:30 pm I called the hotel desk clerk for a shuttle pick-up and informed her exactly where I was waiting at the airport. Since the shuttle did not arrive 15 minutes later I called the hotel again and the desk clerk said the shuttle had gone to airport and returned to hotel without picking me up and that the shuttle service ends at 11:00 pm and that I would have to take taxi to hotel at my cost of $25. When I checked out of hotel next morning at 7:15 am for a 8:55 am flight I requested shuttle service. The desk clerk informed me that the shuttle only operates on an hourly basis and next shuttle wasn't until 8:00 am. That time was too late for me to make my next flight so again I had to pay $25 taxi fare to airport. So this hotel cost me an extra $50 and I won't be staying there again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Central location, good shuttle.

Posted Sep 17, 2014
Nice and helpful front desk. Nightclub next door as well as a bowling alley depending on your tastes!
3 out of 5
Recommended
for Everyone
by A verified traveler from Kawerau New Zealand

Good hotel for a stopover

Posted Sep 17, 2014
Pros: free airport shuttle
Cons: rooms could be upgraded a bit more, it appears that this is happening so please keep it up
Location: A little way from downtown but public transport is near by so would not think it would be much of a drama getting into town, ideal for a night or two
We stayed at this hotel for a couple of night stopover in Vancouver, ideal for what we wanted as it offered a free shuttle to and from the airport it included a basic bar and restaurant where you could get a drink and meal and was close to a bis supermarket and shopping centre, the room itself was basic but had everything you needed, we had a problem when the toilet cistern broke on our first day and partly flooded the room but we was quickly moved to another room and everything was ok, this hotel is ideal for a stopover but may be a bit far out if you are wanting to experience downtown Vancouver it did not worry us as we have already done that previously
2 out of 5
by A verified traveler from Canada

Outdated hotel far from airport

Posted Sep 16, 2014
Cons: Everything needs a complete overhaul...carpets stained, floors dirty, elevator...everything
The staff were completely disinterested in the clientele. Even the bedding and towels had seen better days. Continental breakfast was a joke. Very disappointed
3 out of 5
by A verified traveler

Just about O K for 1 night

Posted Sep 15, 2014
Pros: The breakfast
Cons: The staff on the desk speaking better English.
Location: Near the airport
Not exactly on the airport but quite close. We were on a stopover for one night. The hotel was tired and not in a great neighbourhood. The staff struggled to understand what we were saying. The only redeeming features were that the breakfast was good and it was cheap to stay there.
2 out of 5
by A verified traveler from BC

Give a miss.

Posted Sep 15, 2014
I book in here because I was in less then 11 hrs. We booked a Queen non smoking. We ended up with a double on a smoking floor. Bathroom was disgusting. Hallway smelled of stale smoke. Door key card was not working right and saw others on the floor having the same problem b
3 out of 5
Recommended
for Everyone
by A verified traveler from Fredericton

OK hotel, just needs a little maintenance

Posted Sep 15, 2014
Pros: price was good for Vancouver
Cons: needds some pain t and new carpeting.
Location: didn't go outside.
Only looking for a place to sleep near the airport. We took the shuttle and it was on time
2 out of 5
by A verified traveler

Place needs to be renovated

Posted Sep 14, 2014
Nice staff, grungy hotel. This hotel really should be shut down and renovated.
3 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Cheap and Comfy.

Posted Sep 13, 2014
Not a beautiful place but comfy, clean and friendly environment.