Ratings based on 786 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Very quiet and comfortable stay.

Posted Jul 3, 2015
This was one of the best hotel stays I have ever had. The rooms are large, beds and linens are comfortable and it is very quiet. The hotel breakfast was also excellent. Train stop is right in the airport so access to downtown is excellent. I highly recommend this hotel for anyone staying in Vancouver or the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Had always wanted to stay here; not disappointed

Posted Jun 30, 2015
Pros: Lovely, friendly, professional staff; location was excellent - even if you don't need proximity to airport, only a 25 min train ride into downtown.
Cons: N/A
Wonderful, welcoming staff. Easy check in. Beautiful room. Had always wanted to stay at Fairmont Vancouver Airport and was not disappointed with my high hopes. It was everything I thought it would be and more.
Comment from Hotel Management
Jul 3, 2015 by Fairmont Vancouver Airport, Hotel Management
What a wonderful review - thank you so very much! I was thrilled to learn that you have always wanted to stay with us and that you were not disappointed. We hope that you will come back and stay with us again really soon! Warm regards, Ken Flores General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel & Excellent Staff

Posted Jun 23, 2015
Pros: I liked how easily the staff made something happen seamlessly and cheerfully.
We had an excellent stay - room was perfect, staff went beyond expectation on everything we asked of them and the subway was convenient so we could get around without a car.
Comment from Hotel Management
Jun 30, 2015 by Fairmont Vancouver Airport, Hotel Management
Knowing that you had an excellent stay and that our staff exceeded your expectations makes my day! I am so proud to be working with such a dedicated team who constantly strive to provide top notch customer service. Thank you for taking the time to provide your feedback which I look forward to sharing with them. Please come and visit us again! Warm regards, Ken Flores General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Great hotel!!

Posted Jun 21, 2015
Very nice in everything! I will go back again. The room is spacious. Easy check in and out. People are very friendly and helpful. I really enjoyed the Gold member services. Such a good idea!
Comment from Hotel Management
Jun 30, 2015 by Fairmont Vancouver Airport, Hotel Management
Thank you so much for your review. It is wonderful to know that you enjoyed an easy check in and check out experience, you found your guest room spacious, and that the service was friendly and helpful. It's great to know that you are planning to come and visit us again and we look forward to welcoming you back! Warm regards, Ken Flores General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from castaic, ca

Amazing hotel with kids!

Posted Jun 20, 2015
The staff at this hotel was unbelievably amazing. If we had questions about directions or the city they were right there with answers and helpful suggestions!
Comment from Hotel Management
Jun 30, 2015 by Fairmont Vancouver Airport, Hotel Management
Our staff are key to our brand and knowing that they have shone through yet again and provided you with amazing service is just wonderful. I can't wait to share your accolades with them. Thank you for taking the time to let us know about your experience at our hotel and we truly do look forward to our next opportunity to create another memorable stay for you and your family! Warm regards, Ken Flores General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Eugene, OR

First rate hotel

Posted Jun 15, 2015
Pros: most everything, but especially location
Cons: nothing
Location: For us, it is a starting point for fishing with West Coast Resorts fishing programs
Inside the Vancouver Airport to start with makes the location of this hotel unbeatable. Great staff, nice restaurant, nice room. If you are there to go fishing with one of the many resorts in B.C. they have shuttles to and from South Terminal and a walk-in freezer for your catch on the return trip. We will stay there next time we are in Vancouver.
Comment from Hotel Management
Jun 16, 2015 by Fairmont Vancouver Airport, Hotel Management
Thank you for choosing our hotel as part of your fishing vacation. I’m delighted to hear that from our staff to our location to our shuttle service you enjoyed a first class stay with us. I hope you had a wonderful fishing trip and that you caught enough fish to take up a lot of space in our freezer! We hope to see you again soon. Warm regards, Ken Flores General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Very good, really convenient

Posted Jun 15, 2015
Pros: Clean, comfortable. Pricey, but really convenient for early morning international departures
Location: International terminal at Vancouver airport. That says it all.
Typical Fairmont. Friendly, helpful staff. Excellent facilities. I would stay here again.
Comment from Hotel Management
Jun 16, 2015 by Fairmont Vancouver Airport, Hotel Management
Thank you for your 5 Star review. It is wonderful to hear that you enjoyed your time at our hotel and that you would like to come back and stay with us again. We look forward to welcoming you then! Warm regards, Ken Flores General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from saskatoon

suprisingly good

Posted May 31, 2015
I was suprised how service is good at this hotel. We just stayed 1 night but it was very comfy easy access on transportations .a great hotel for a quick stay in vancouver.
Comment from Hotel Management
Jun 2, 2015 by Fairmont Vancouver Airport, Hotel Management
I was delighted that our team exceeded your expectations during your recent stay! I will be sure to pass on your kind comments to them. Thank you for writing about your experience and we look forward to our next opportunity to welcome you back! Warm regards, Ken Flores General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Bellevue, WA

Great overall hotel for travelers and young kids

Posted May 26, 2015
Pros: Location, just walk out of the hotel, you are right in the airport and full access to all the airport amenities. The staff was great.
Cons: Self parking was a little walk but it's an airport so can't complain.
Location: Easy access to Vancouver and Richmond via Skytrain. Love the airport access. Overall, great place to stay.
Great hotel for the family. Even thought it's geared towards professionals, the kid loved the place. He had so much fun and didn't want to leave, kids always gives their honest opinions so I cant go wrong with that. The view of the runway was excellent.
Comment from Hotel Management
May 28, 2015 by Fairmont Vancouver Airport, Hotel Management
We love welcoming young Fairmont guests so I'm delighted that your child loved the hotel and didn't want to leave! Thank you for posting your comments and we look forward to welcoming your family again soon! Warm regards, Ken Flores General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Very Good Stay

Posted May 26, 2015
Pros: Location, right in Airport. Live musical entertainment in lounge
Cons: Slight disappointment that Live TV screens on Gym Equipment were not working while I was there. Bad timing
Location: Great location, right in airport. all amenities needed in hotel or nearby
Enjoyable stay, high quality hotel as expected for premium price hotel
Comment from Hotel Management
May 28, 2015 by Fairmont Vancouver Airport, Hotel Management
Providing a high quality experience for our guests is extremely important to us all here at Fairmont Vancouver Airport. I am glad that you enjoyed your stay and we were able to meet your expectations. Thank you for staying with us and please visit again soon! Warm regards, Ken Flores General Manager