Ratings based on 821 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver Island, BC

Posted Apr 3, 2015
We always enjoy our stay at the Fairmont Waterfront Hotel in Vancouver. The hotel is beautiful, and the staff are extremely pleasant and attentive.
Comment from Hotel Management
Apr 6, 2015 by FairmontWaterfront, Hotel Management
Dear Guest, Our colleagues do their utmost to provide our guests with an exceptional experience and I'm so pleased you enjoyed your stay. I hope we can welcome you again soon! Warm regards, Indu Brar General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Great views over the harbour

Posted Mar 23, 2015
Pros: Location, service and condition of the room
Excellent service. I had a wonderful view over the harbour from my room. The hotel is in a great location and the service is excellent.
Comment from Hotel Management
Mar 25, 2015 by FairmontWaterfront, Hotel Management
Dear Guest, I'm so pleased that the view from your guest room was so amazing. We're happy to offer three distinct views of Vancouver - City View, Partial Harbour, and Harbour View. Thank you for your review. I hope we can see you again soon! Warm regards, Indu Brar General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything

Posted Mar 10, 2015
We were just in town for one night, so it was fun to be downtown. The property has great amenities and amazing views. The staff were very friendly, the room was clean and modern.
Comment from Hotel Management
Mar 11, 2015 by FairmontWaterfront, Hotel Management
Dear Guest, It's wonderful to read that you had such an enjoyable stay at Fairmont Waterfront and that the service was exceptional. I hope we can welcome you again soon! Warm regards, Indu Brar General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Mar 9, 2015
Lovely stay in a newly renovated room. Quiet and very comfortable room and bed. I wish our room had a bathtub and not only a shower however. Would stay again.
Comment from Hotel Management
Mar 11, 2015 by FairmontWaterfront, Hotel Management
Dear Guest, Thank you very much for taking the time to write your review. I'm so pleased you had an enjoyable stay. When your travels bring you back, please let us know prior to arrival or upon check-in if you would prefer a bathtub. Approximately a third of our guest rooms have spa showers only and we will do everything possible to accommodate your request. Warm regards, Indu Brar General Manager
4 out of 5
Recommended
for Getaway With Friends
by carmen angelafrom Porto Alegre, Rio Grande do Sul

Muito bom

Posted Feb 28, 2015 on Hotels.com
Hotel confortável, com ótima localização, pessoal atencioso e serviço de quarto eficiente. Como brasileira estou acostumada com o café da manhã incluído na diária, a única falha.
Comment from Hotel Management
May 9, 2015 by FairmontWaterfront, Hotel Management
Dear Guest, I'm very pleased that you had a great stay with us, though disappointed that the option of a bed and breakfast package was not offered, as this is available. I will make sure we share this effectively in the future. Sincerely, Indu Brar General Manager
4 out of 5
Recommended
for Families
by isaccfrom Porto Alegre, Brasil

Muito bom

Posted Feb 28, 2015 on Hotels.com
Bem localizado, confortável, bom atendimento, seria perfeito se o café da manhã estivesse incluído na diária.
Comment from Hotel Management
May 9, 2015 by FairmontWaterfront, Hotel Management
Dear Guest, Thank you for taking the time to post your review. I'm so pleased that you enjoyed your stay. I will make sure we are effectively communicating our different packages, including our Bed and Breakfast options. Sincerely, Indu Brar General Manager
5 out of 5
Recommended
for Families
by A verified traveler

Posted Feb 26, 2015 on Hotels.com
Comment from Hotel Management
May 2, 2015 by FairmontWaterfront, Hotel Management
Dear Guest, I'm thrilled to see that your stay was everything we strive to provide. Thank you very much for taking the time to post your review. I hope that we can be your hosts again! Warm regards, Indu Brar General Manager
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Feb 25, 2015 on Hotels.com
Comment from Hotel Management
May 2, 2015 by FairmontWaterfront, Hotel Management
Dear Guest, It's wonderful to see that you had a five-star stay at Fairmont Waterfront. I hope that we can see you again! Warm regards, Indu Brar General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

best hotel we stayed in Vancouver

Posted Feb 25, 2015
Pros: very nice hotel, great service, convenient location
Location: Flyover Canada at Canada Place
very nice hotel, great service, convenient location. would definitely recommend it to anyone visiting Vancouver
Comment from Hotel Management
Mar 6, 2015 by FairmontWaterfront, Hotel Management
Dear Guest, We do our utmost to provide exceptional service and I'm thrilled that this was your experience. I hope that we can be your hosts again when you return to Vancouver. Warm regards, Indu Brar General Manager
4 out of 5
Recommended
for Families
by Philfrom White Rock

Very Pleasant Stay

Posted Feb 24, 2015 on Hotels.com
It was just a quick one day stay but we were able to take full advantage of the amenities provided. We were with kids and the hotel was very accommodating for them, giving us a complimentary milk and cookies voucher, having kids goggles available to use at the pool... Amenities were nice: outdoor pool was still nice in February, small gym, hot tub wasn't really hot enough, useful steam room but small. Very nice restaurant/lounge on the main floor. Helpful concierge. Updated decor in rooms. Great views. Quick elevators. Enjoyable stay overall.
Comment from Hotel Management
May 2, 2015 by FairmontWaterfront, Hotel Management
Dear Guest, I'm very pleased to read that you and your family had an enjoyable stay with us and had a chance to experience so many of the activities and services we provide. I hope that we can welcome you again. Sincerely, Indu Brar General Manager