Ratings based on 737 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, Great Hotel!

Posted Dec 23, 2014
I had an excellent stay at the Fairmont Waterfront. The only negative experience I had was the fact that I had to wait 15 minutes for a taxi to go to the airport. Thankfully I had given myself extra time!
3 out of 5
by A verified travelerfrom vancouver

Breakfast not included

Posted Dec 14, 2014
We were told at check in that breakfast was included and available until 11am. In the am we were charged $29.00 for 6 pieces of of fruit.
Comment from Hotel Management
Dec 18, 2014 by FairmontWaterfront, Hotel Management
Dear Guest, Please accept my sincere apologies for the confusion. I have shared your feedback with our Director of Front office who will investigate this. Sincerely, Indu Brar General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta

beautiful view of the harbour

Posted Dec 10, 2014
Pros: the service, the view and the beds
Location: shopping down town and gastown. A cab to Granville Island is only 8.00. Stanley Park is near as well. The Flying over Canada adventure is a blast.
We were made to feel comfortable and welcome from the moment we arrived....from the bell hops to the concierge... to the servers who brought room service. The beds to the hot tub...it all made our stay very special. Easy to walk to Gastown and downtown shopping. And finally the gorgeous view of the harbour and Stanley Park.
Comment from Hotel Management
Dec 13, 2014 by FairmontWaterfront, Hotel Management
Dear Guest, Thank you so much for your wonderful review. I'm absolutely thrilled that each portion of your stay was of such high caliber, especially the service you received. I can't wait to share your compliments with my team and hope we can welcome you again soon! Warm regards, Indu Brar General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary AB

Beautiful and very Classy Hotel

Posted Dec 2, 2014
Pros: Clean, amazing staff, quiet rooms.
Cons: The only issue that we were disappointed in, was the fact that Internet was $13.95 per day. Perhaps this is a common fee but not sure.
We booked this Hotel without ever staying there before. We were so impressed upon arrival and entering the room, we faced the Bay and the view was spectacular. The room was so comfortable and quiet. The King bed was also very comfortable.
Comment from Hotel Management
Dec 2, 2014 by FairmontWaterfront, Hotel Management
Dear Guest, I'm very glad that your stay was exceptional! The views provided by most of our guest rooms are truly spectacular and I'm so please that you were comfortable. I hope we can see you again soon! Warm regards, Indu Brar General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Port Macquarie, Australia

Posted Dec 1, 2014
Pros: The location is terrific and the hotel is maintained impeccably!
We had a great time in Vancouver, the hotel was great and the staff were fantastic, very helpful. Looking forward to staying longer next year!
Comment from Hotel Management
Dec 1, 2014 by FairmontWaterfront, Hotel Management
Dear Guest, I'm so pleased that your experience in Vancouver and at The Fairmont Waterfront was so enjoyable. I look forward to welcoming you again! Warm regards, Indu Brar General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 30, 2014
Cons: The bathroom condition need to be renew.
The hotel's location is very convenience. When you go down at the hotel, there is a skytrain that you can take around the Vancouver.
Comment from Hotel Management
Dec 1, 2014 by FairmontWaterfront, Hotel Management
Dear Guest, We're so pleased to be able to offer an excellent location in the heart of downtown Vancouver with access to transportation just steps from the hotel. I look forward to your return! Sincerely, Indu Brar General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Great Vancouver waterfront hotel.

Posted Nov 30, 2014
Pros: I like the gym, outdoor heated pool and the President's Club and the location can't be beat.
Location: The harbourfront path is across the street for great walks, there are seaplane rides and lots of restuarants and bars for entertaining.
The Fairmont Waterfront is a beautiful hotel located across from the Vancouver conference center and the rooms have spectacular views. The gym and outdoor pool are fantastic and although the buffet breakfast is expensive, the food the amazing. The hotel is connected to the Waterfront Station and has easy access to both the Sky Train that takes you right to the airport and the SeaBus to North Vancouver. Gastown is a 5-7 minute walk from the hotel and there's a great Dollarama on the way where you can pick up any little travel items that you may have forgotten. There's a Starbucks right across the street, but the rooms come equipped with a kettle and a coffee maker. I love this hotel and book it whenever I'm in Vancouver.
Comment from Hotel Management
Dec 2, 2014 by FairmontWaterfront, Hotel Management
Dear Guest, I'm so glad that each portion of your stay exceeded your expectations. We pride ourselves on offering an atmosphere of relaxed luxury and knowing that we delivered means so much to me and my team. Thank you for taking the time to post your review. I hope we can welcome you again when your travels bring you back to Vancouver. Warm regards, Indu Brar General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Our weekend at the Waterfront

Posted Nov 28, 2014
Pros: Location!
Cons: Cleanliness - bathroom floors were not cleaned in the corners, elevator floors not cleaned, etc.
Location: super close to Gastown, Chinatown, Stanley Park, Canada Line Train Station - totally excellent
The hotel staff were amazing and accommodating. The location was perfect.
Comment from Hotel Management
Dec 2, 2014 by FairmontWaterfront, Hotel Management
Dear Guest, I'm so pleased that you had an exceptional stay with us, and that the service you received was of such high caliber. I hope we can welcome you again soon! Sincerely, Indu Brar General Manager
4 out of 5
Recommended
for Couples
by A verified travelerfrom Surrey, B.C.

Great Location

Posted Nov 26, 2014
Pros: Loved our room! We had fantastic views of Coal Harbour and the city.
Thoroughly enjoyed our stay at this hotel. We found it easily accessable to the downtown core, Gastown, the seawall and great restaurants!
Comment from Hotel Management
Nov 27, 2014 by FairmontWaterfront, Hotel Management
Dear Guest, We are very pleased to provide an exceptional location in the heart of downtown Vancouver. I'm so glad you had the chance to experience some of the great attractions the area has to offer. I hope we can welcome you again soon! Sincerely, Indu Brar General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Amazing hotel!

Posted Nov 18, 2014
I loved this hotel. I stay in a lot of high end hotels. Excellent service and a window that can open and allow in fresh air are my top two priorities. (Sounds weird, but it grosses me out when hotel windows have NEVER been open.) This hotel had both my non-negotialbles and then some! I will be back!
Comment from Hotel Management
Nov 21, 2014 by FairmontWaterfront, Hotel Management
Dear Guest, Knowing that we exceeded your expectations means so much to me and my team. I can't wait to share your accolades and look forward to welcoming you again! Warm regards, Indu Brar General Manager